Kmart Reviews | Glassdoor

Kmart Reviews

Updated July 27, 2017
3,819 reviews

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3,819 Employee Reviews

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  1. Helpful (2)

    "Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Lead in New York, NY
    Current Employee - Human Resources Lead in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kmart full-time (More than a year)

    Pros

    Interact with great people and they work with your schedule. A lot of the Kmart workers are great people to be around. A lot of people who come back to Kmart tells me that the only reason they really came back was because of the people.

    Cons

    Underpaid!!!!! Human Resource is a big key factor to a company. They recruit, train, interview, orientate, and in a lot of Kmart stores do the scheduling. To give this position mediocre pay is disgraceful.

    Advice to Management

    Stop underpaying your workers.


  2. "Not worth the money at all."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lay Away Associate/Customer Service in Tampa, FL
    Former Employee - Lay Away Associate/Customer Service in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kmart part-time (More than a year)

    Pros

    Discount and first dibs on new merchandise that isn't being sold yet.

    Cons

    Poor management and store was rat infested. Lay away unsafe to work in. Poor customer service

    Advice to Management

    Shut down the stores that are old and run down. Rebuild store to look more modern and make sure management is up to par.

  3. ""family" of associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Livonia, MI
    Former Employee - Human Resources Manager in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kmart full-time (More than 10 years)

    Pros

    Worked with great people at every store I was employed.

    Cons

    Always felt guilty when I had to tell a new a candidate what the rate of pay was going to be. Management was supposed to make schedule, but that would always be put on the shoulders of the HR. Many days would have to work in other areas of the store which would put back HR work load. Worked at 3 stores unfortunately every store I moved to eventually closed. The third was the last straw, because there were no more stores in the area, closest one 45 minutes away.

    Advice to Management

    Help HR on getting the computer training complete, if HR does the schedule this is the least they could do to help HR.


  4. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Middle Village, NY
    Former Employee - Cashier in Middle Village, NY

    I worked at Kmart part-time (More than a year)

    Pros

    Employees were very nice. Good for a summer or part time job.

    Cons

    Too much emphasis on Smart Plans.

    Advice to Management

    Don't push the smart plans too much


  5. "Its retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kmart part-time

    Pros

    I loved most of my co-workers. Staff was helpful through training and even after.

    Cons

    People don't know what they want, but know exactly what they don't want.


  6. "Service Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Associate in Tifton, GA
    Current Employee - Service Desk Associate in Tifton, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kmart (More than a year)

    Pros

    Amazing management. If you're willing to learn they are willing to teach you anything within your job as far as your responsibilities as long as you're willing to learn.

    Cons

    Hours can some times be cut. You see the worst side of some people.

    Advice to Management

    Always remember to show you appreciation to your associates. It really goes a long way. For some people it can mean an amazing day at work or a not so amazing day at work.


  7. "Really bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kmart part-time (More than a year)

    Pros

    I personally only like the associate discount, I bought quite a lot of things I really needed.

    Cons

    I worked as a cashier and the register computers were soooo old. Sometimes the gun scanner did not work. Before settling in a register I would literally try to hunt for a good working scanner through all the registers. I literally had to use my phone to take pictures of the UPC code and then type it into the register. And then managers were getting upset because we had huge lines but in reality it wasn't us cashiers fault because they only had 2-3 cashiers at work and the registers were always freezing and we had to input almost everything manually because the gun scanners didn't work. Management expected us to make at least 5 credit application per day but honestly no one wants to apply for credit cards. I was barely even able to get one application per day.

    Advice to Management

    Be more considerate towards your employees. Do not pressure them to an extent that they'll hate their job.

  8. "Cashier/floor associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Kmart full-time

    Pros

    Good co workers and family like

    Cons

    Not enough job opportunities barely pays a difference between positions


  9. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Lanham, MD
    Former Employee - Merchandiser in Lanham, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kmart part-time (More than a year)

    Pros

    The management was pretty nice. Decent work hours and generous over time.

    Cons

    Switched from over night stock to morning shift suddenly.

    Advice to Management

    Keep overnight stockers.


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Medford, NY
    Former Employee - Anonymous Employee in Medford, NY

    I worked at Kmart full-time (More than a year)

    Pros

    Very good place to work

    Cons

    They need to pay more

    Advice to Management

    Pay more money


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