Knology Reviews | Glassdoor

Knology Reviews

Updated September 21, 2016
38 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Knology President, CEO, and Director Rodger L. Johnson
Rodger L. Johnson
22 Ratings

38 Employee Reviews

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  1. "Cst- Last Year 2005"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Huntsville, AL
    Former Employee - Anonymous Employee in Huntsville, AL
    Doesn't Recommend
    Negative Outlook

    Pros

    Great coworkers,worked first for Cable Alabama which in turn was bought out by Knology. To be quite honest from 1999-2005 was great. I will never forget Mr Alan Goodson best GM ever,after he left it all went down hill.

    Cons

    Under paid, Once they started to move systems to corp,the Hsv location lost lots of employees due to no jobs to move them too. Sad when a long time employee gets sent packing.


  2. "Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Augusta, GA
    Former Employee - Anonymous Employee in Augusta, GA
    Recommends
    Positive Outlook

    Pros

    Loved working for this company. Very personal with work family. Had a good work-life balance.

    Cons

    Will over look non productive people in order to avoid conflict with those people


  3. "Change to WOW!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Knology full-time

    Pros

    The people, the events we had, benefits medical and dental

    Cons

    No overtime, pay , schedule

    Advice to Management

    Raise the pay


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in West Point, GA
    Former Employee - Director in West Point, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Knology (More than 10 years)

    Pros

    Great company culture, good benefits, fast paced industry

    Cons

    Cable industry is changing and uncertain

    Advice to Management

    Company was sold and culture and employee value was changed


  6. "Business Technical Support."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Martinez, GA
    Former Employee - Help Desk Technician in Martinez, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Knology (More than 10 years)

    Pros

    Enjoyed providing technical support is resolving customer issue and knowing that I help reduce the need for callback of repeated issues.

    Cons

    The need for more training to keep relevant with new and emerging technology

    Advice to Management

    None


  7. "Great company, only complaint was pay wasn't competitive for industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Knology full-time (More than 8 years)

    Pros

    Great support, easy to work with corp. management.

    Cons

    Pay was not up to industry standards.

    Advice to Management

    Listen to your division management. They have their finger on the pulse of the customer.


  8. "Working for Knology was a great learning experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    As an employee with Knology they offered great perks for the moral of the employees. On going sale contest with great prizes as incentives. For the most part you really felt like they cared about each individual there.

    Cons

    This company was sold and is no longer in business

    Advice to Management

    I wish that knology was still around.


  9. "Work Harder for Less Money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Augusta, GA
    Former Employee - Inside Sales in Augusta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Knology full-time (More than a year)

    Pros

    The benefits are OK but getting more expensive in time.

    Cons

    Personal and vacation days accrue and are hard to take off if you have no seniority. Holidays you get a few calls and they ask you to leave and you get no pay. Too many calls that have nothing to do with your department during high call volume. Too many technical problems.

    Advice to Management

    Management is hardly around and not at all supportive. Raises are a joke.


  10. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Knology full-time (More than 8 years)

    Pros

    People care about one another

    Cons

    Since merger, company does n,ot seem to care about the employees who have been with the company the longest, instead focus on new employees and contractors

    Advice to Management

    quit firing all the people who made the company what it is


  11. "Level 1 Tech Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level I Tech Support in Augusta, GA
    Former Employee - Level I Tech Support in Augusta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Knology full-time (Less than a year)

    Pros

    Decent pay rate and benefits, nice new facility, opportunity to earn commissions.

    Cons

    Mandatory overtime, inflexible scheduling, hectic work environment.



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