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Knowledge Networks Reviews

15 reviews

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3.3
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Simon P. Kooyman
7 Ratings

15 Employee Reviews

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  1. "Talented team and moderate growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Palo Alto, CA
    Former Employee - Director in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Knowledge Networks (More than a year)

    Pros

    Knowledge Networks (acquired by GfK in 2012) was mid-size at the time of acquisition, about 140 people. In general, the quality of staff was strong with good teamwork.
    Most of the managers tried to strike a respectable work-life balance.
    Get to learn new things.

    Cons

    Tight budgets meant pay increases were below normal for SF Bay Area or NYC area.
    A few acquisitions that never seemed to make sense or fit into the broader business.

    Advice to Management

    Management steadily improved over my years with the company. No major recommendations. The acquisition by GfK had to happen, but did destroy the good family atmosphere that KN had developed.


  2. "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Director in New York, NY
    Former Employee - Project Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Knowledge Networks full-time (More than a year)

    Pros

    Interesting work, good colleagues, good development opportunities if you have the right manager

    Cons

    Moderate pay, low chance of financial advancement

    Advice to Management

    Pay your good talent better

  3. "Great company, and flexible hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Collector in Cranford, NJ
    Former Employee - Data Collector in Cranford, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Knowledge Networks part-time (More than a year)

    Pros

    Very motivating Staff, daily bonuses are great.

    Cons

    Nothing out of the ordinary for a basic call center environment.

    Advice to Management

    Promote call center employees who show outstanding aptitude to learn fast.


  4. "One of the best places to grow as a professional researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Researcher in New York, NY
    Former Employee - Senior Researcher in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Knowledge Networks full-time (More than a year)

    Pros

    Intelligent people who are commuted to sharing their knowledge and experience.

    Cons

    Working with many different clients can be challenging but still overall a good experience.

    Advice to Management

    Allow for some more flexibility in project exposure.


  5. "Little training, boring work, and bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Analyst in Palo Alto, CA
    Former Employee - Market Research Analyst in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Knowledge Networks full-time (More than a year)

    Pros

    Not much other than making a good friend that I bitched about the company to everyday.

    Cons

    Everything else was horrible about this place, especially the lack of concern from management.

    Advice to Management

    Take time to grow your employees and maybe some will stick around longer than a couple of years.


  6. Helpful (1)

    "This review applies to Dimestore only. Not Knowledge Networks."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    Pay is a bit above normal scale.
    Benefits are standard and within expectations.
    Ability to work from home when needed.

    Cons

    Utter and complete lack of professional growth.
    Massive cronyism.
    Under-developed and out right archaic tools.
    Relentless manipulation of data.
    Dimestore leadership is akin to a boat without a sail or a rudder.
    Rude managers.

    Advice to Management

    This is too the KN leadership as they are the only ones who will be able to affect actual change within Dimestore.
    Invest in your infrastructure.
    Get rid of the Dimestore leadership.
    Bring in people who can relate to other human beings.


  7. "Knowledge Network is a good company with great clients but the multiple offices makes it hard to know everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Analyst in New York, NY
    Former Employee - Market Research Analyst in New York, NY
    Approves of CEO

    Pros

    They have great clients, the people are very pleasant to work with and they are dedicated to producing value insights and accurate reports.

    Cons

    Some of the project are staffed by people in 3 different offices which makes it hard to connect when necessary. Also, they give very little guidance or structure to new employees. Takes a while for you to actually be able to help because of all the rules and structures around how to check work.

    Advice to Management

    They could do a better job of helping people join the company and create more opportunities for co-workers to get together outside of the office. Also, they could do a better job creating energy and passion around the projects

  8. "Not a Bad summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Cranford, NJ
    Former Employee - Interviewer in Cranford, NJ
    No opinion of CEO

    Pros

    Flexible
    Well paid compared to other places
    Nice managers
    Got paid extra to work later
    Didn't have to wake up early
    Sometimes respondents were nice

    Cons

    People Hang up
    Lack of Information
    Sometimes respondents were not nice
    Not room for advancement

    Advice to Management

    Share more information with the interviewers
    Have more projects available for people to work on
    Give room for advancement of career


  9. "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Cranford, NJ
    Former Employee - Call Center Supervisor in Cranford, NJ
    Recommends
    No opinion of CEO

    Pros

    The work is fast paced and never a dull moment. The pay is pretty good as well the paid time off which is very flexible.
    They also offer good health care and 401K plan.

    Cons

    The way management runs the company is completely inefficient. Managers treat supervisors and other employees like little kids and don't know to communicate issues with employees properly.

    Advice to Management

    Please learn to be direct with employees and communicate what it is you expect from supervisors. Communication is the key to having an efficient work place.


  10. "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Knowledge Networks full-time

    Pros

    Established business model
    Rich access to different tools

    Cons

    Less advanced/complicated problems to sovle


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