Kobie Marketing "great people" Reviews | Glassdoor

Kobie Marketing Employee Reviews about "great people"

Updated May 17, 2019

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3.0
57%
Recommend to a Friend
63%
Approve of CEO
Kobie Marketing CEO Bram Hechtkopf
Bram Hechtkopf
61 Ratings
Pros
Cons
  • "Some disconnection between departments and some transitional "growing pains"(in 9 reviews)

  • "We have managers to manage managers and no one seems to manage anything(in 5 reviews)

More Pros and Cons

Reviews about "great people"

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  1. Helpful (4)

    "Great Place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kobie Marketing full-time

    Pros

    Great people. Excitement. People who want a future work here. New directions at Contact Center is exciting.

    Cons

    Some staff not open to new directions

    Advice to Management

    Support the SMD. The experienced leaders that are there now need your support. They know what they are doing. They understand that to be successful in a call center you need data. They care about their people in spite of what others say. Those people left due to unwillingness to change. You have the right people directing the KCC!!

    Kobie Marketing2018-04-28
  2. Helpful (16)

    "Stuck in the Past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kobie Marketing full-time for more than 5 years

    Pros

    If you want a job with flexible work/life balance this is your place Efforts are made to make day to day work life nice like free food/etc. The office is nice with good views and downtown location Really great people who bond over the outrageous culture Some teams operate really well

    Cons

    Not a "Client first" mentality which causes it to be hard to produce anything truly remarkable for a client Dismissive of new ideas/thoughts/strategies Traditional, unengaged CEO, who you will hear and see but he won't take on tough matters or get into the thick of it with anyone below "leadership" CEO will only truly listen to certain people but he will sit and amuse you Hard to have a long-term career here... without someone to protect you from "Leadership." Truly a chess match on who to align/associate yourself with in any given situation and this tends to matter MUCH more than the work produced If you are young in your career, you will not find coaching easily, the ones that try really hard to coach you have other motives

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    Advice to Management

    You could have something great with Kobie and great people are still there and continue to walk through your doors but certain leadership who actually state to other co-workers, "They have the CEO's ear" or that "they can convince him", are the cancer that consistently kills culture and innovation. Tenure has it benefits, no doubt, but this "leadership" style is the reason why so many amazing people have left and... why Kobie keeps falling in its industry status. Some people within the company have amazing ideas and passion but they are consistently dismissed by leadership or someone from the outside is hired as "smarter" than them. My personal favorite, used by almost everyone in leadership, is when you have an idea and present it, you just get talked AT for a hour as if they are enlightening you but really they are completely off topic, they mentioned their resume WAY too many times, and in the end you are so confused and frustrated that you would rather just give up than ask a question and elongate the torture. So in the end they think they accomplished something when in reality they killed passion and innovation by not listening and dismissing it. Companies will continue to surpass Kobie as the people they "trust" most keep Kobie in the dark ages. Look at everyone as potential leaders and not just the ones that TALK, I mean just talk, about it.

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    Kobie Marketing2019-05-18
  3. Helpful (13)

    "Call Center Needs New Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kobie Marketing full-time

    Pros

    Great people who work hard and care about Kobie, fresh fruit and massages.

    Cons

    Leadership has total disregard for how the business truly works. It was stated several times that the Client Service team does not dictate what the call center does. This attitude of separation hurts the business.

    Advice to Management

    When feedback is given please take the time to truly listen and act on it. Quality has declined to the point the clients notice it. Vital positions aren't backfilled, which means the work is spread amongst others already with a heavy load which ultimately affects quality and revenue. The contact center has so much potential, that under the right leadership it will flourish again. You have some really great... employees that you may loose if you don't address the issues head on.

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    Kobie Marketing2018-04-17
  4. Helpful (7)

    "It Really Is Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Neutral Outlook
    No opinion of CEO

    I worked at Kobie Marketing for less than a year

    Pros

    Really great people. Interesting clients. Great location. Management seems to care -- but also not always want to hear the truth.

    Cons

    Kobie is really 2-3 companies in one. That is what I experienced as part of the "growing pains" everyone seems to be complaining about. There is a big vision, and trying to do everything "loyalty" without having some of the basics in place. Titles and salaries are not aligned with NY, Chicago, DC -- or any major city.

    Advice to Management

    Decide what kind of company you are and be clear about it -- internally and externally. Are you a loyalty technology company? A loyalty marketing company? A loyalty consulting firm? A turn-key loyalty company? Align your resources and process with the real vision.

    Kobie Marketing2017-03-24
  5. Helpful (29)

    "Just getting worse!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kobie Marketing full-time for more than 3 years

    Pros

    I no longer work here! Great people and so many great friends. So sad that so many good friends are suffering so badly. Do yourself a favor and do not take a job here, no matter how much you are tempted. Run the other way.

    Cons

    Too mach work and too few people. They just keep selling and selling and selling - there just are not even close to enough people to get the work done. No time to fix what is broken. No time for new stuff. Just more clients. Horrible management, from the top all the way down. IT reports to Client Services here, and Client Services has no clue. New managers worse than old. Old ones that are left, even worse than ever... imagined. Last years reorg a complete and utter failure. Things are worse than ever, no matter which group you work in. The Four Horsemen jokes seem appropriate now, the apocalypse is near.

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    Advice to Management

    Pay out the bonuses so everyone can bail. Start from scratch. Hire a president. Find someone who is in touch with Information Technology. Your CIO is being quoted on mobile technology, maybe you should consider getting some. Stop fooling yourself, you really have no clue.

    Kobie Marketing2017-01-26
  6. Helpful (6)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Kobie Marketing full-time

    Pros

    "Work hard, play hard" environment GREAT people (for the most part) Downtown St Pete location with great views Exceptional benefits

    Cons

    Office politics Under-appreciation of long hours CEO lives in Miami and rarely visits office Poor work-life balance

    Kobie Marketing2016-07-25
  7. Helpful (20)

    "Management Gaps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kobie Marketing for less than a year

    Pros

    Many great people with great talent Fun environment Company does great work Company events Good experience working in an agency and with large brands Creativity and collaboration is great between teams

    Cons

    Creative management unfortunately does not build its employees for success. The mentality in this department is that everybody is replaceable. The turnover rate is high and and great talent has slipped through their hands. When questioned by other employees no accountability is taken and concerns are dismissed. To their own disadvantage this form of management has now trickled down to the up and coming management... for that department. It seems that in order to save their jobs they have to appease their boss and undercut many to make it. Since this industry and agency relies heavily on teamwork a support system is needed and in this case not truly provided.

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    Advice to Management

    Listen to your employees! Even though a person might seem replaceable, Kobie-specific experience actually counts for a lot and seems to be undervalued. Not many people fit into the company and those that do great work should be recognized. Those that work hard to succeed not only for themselves but for the company are what an employer should be looking for and be listened to. A support system should be felt by all... your employees not only those that say what you want to hear.

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    Kobie Marketing2016-05-13
  8. Helpful (5)

    "Good company that shows a lot of promise. Just needs to work on internal improvements..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kobie Marketing full-time for more than 3 years

    Pros

    Nice roster of clients. Good eye towards growth and business development. Salaries and bonuses are great for the area. Nice location and offices. Executive team is friendly, industry-savvy and enthusiastic about potential. It's easy to get excited about doing great work and working with some great people on some great brands. Company has a strong history, outstanding technology and a lot of respect, nationally and... worldwide. That's nothing to sneeze at in this industry OR this area. Lots of employees have made this their home for a long time and the talent coming in is usually top-notch. That potential and the people here are what gets you excited about joining the company. That being said...

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    Cons

    Internal account processes are awful. Client Account/Creative Teams need to adopt mandatory account processes and PRACTICE them before the company expects to grow larger. Clients run roughshod over deadlines and deliverables and the Account teams usually only serve to convey requests rather than the difficult task of managing and developing solid client relationships. This results in 6 versions of requests to the... same, simple job, instead of 1 round of signed-off updates. Multiply that by 3 accounts and 4 teams and you start seeing a lot of inefficiency. Company security is necessary but overwhelming. The smallest requests (hook up a printer, send large files, install an update, get a mouse, etc) usually results in headaches or dead-ends. Data security is an essential part of the company and their great industry reputation, but it shouldn't feel like a battle to get your job done. The executive team is slightly out of touch when it comes to the daily grind and mood in the trenches. You'll be slammed with deadlines and some execs/ team members will be having piano sing-alongs in the lobby. Or mandatory company meetings devolve into 2 hour marathons of company minutiae. Company could do a better job thinking about it's general appearance and perks. The lobby entrances look great - but are festooned with workout machines (never used), a sad clown sculpture, and not one but TWO of those pianos. That's an odd way of presenting yourself as a creative, industry leader. And it's of zero value to employees who don't play the piano. Invest in an decent interior designer and stop attempting to decorate ourselves. Aside from 24-7 piano access, benefits are decent but could always stand to be improved. It'd be nice to have something more substantial than free popcorn when deadlines land on you that stretch into the night. The same people are usually stuck working when the rest of the company is leaving early or celebrating. Depts need some flexibility to alleviate their specific personnel issues.

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    Advice to Management

    Ask your employees for their honest, unfiltered input and find out where the pain points are. Work on getting things running better so that new accounts won't result in painful transitions. Don't just layer complicated new processes on top of things. Educate new hires on the way the company's technology works and they might surprise you with some innovative ideas.

    Kobie Marketing2014-08-13
  9. "A fun and caring culture that is second to none!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Finance & Administration in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kobie Marketing full-time for more than a year

    Pros

    Great people, huge growth potential, wonderful work environment, phenomenal industry, fair and balanced.

    Cons

    The beverage machine only has 12 oz cans of Diet Mountain Dew as opposed to 20 oz bottles.

    Advice to Management

    Continue maintaining a fun, yet fast paced environment. Don't let the future growth change what is great about Kobie.

    Kobie Marketing2013-12-12
Found 9 reviews