Kofax Reviews | Glassdoor

Kofax Reviews

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Found 83 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
71%
Approve of CEO
Kofax CEO Reynolds C. Bish
Reynolds C. Bish
54 Ratings
Pros
  • "Here you will find good learning growth and good work life balance(in 11 reviews)

  • "Good people working hard to make a difference(in 12 reviews)

Cons
More Pros and Cons
  1. Featured Review

    This is how it is supposed to be...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kofax full-time for more than a year

    Pros

    AMAZING colleagues Experienced leadership Consistent expectations throughout the company They practice what they preach They invest in you

    Cons

    I seriously cannot find one...

    Advice to Management

    Do not change a thing! Your 360 hiring process is excellent. Your vision for the market is on point. Your on boarding process was a breath of fresh air and the quality of your staff is worth every penny.

    Kofax Response

    January 23, 2019Kofax Representative

    Thanks for sharing. I couldn't agree more - it's an exciting time to be at Kofax!

  2. Great Experience

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kofax full-time for more than a year

    Pros

    I'm relatively new, but the process to get on board was smooth. I found everyone to be honest and open during the interviewing process and after I started. I have been very impressed by the willingness of colleagues to jump in and help me get up to speed on various parts of the business. Overall, it appears to be a very good culture that's focused on helping each other drive the business forward.

    Cons

    None so far.

    Kofax Response

    November 26, 2018Kofax Representative

    We're glad to hear about your positive experience. Thank you for sharing!

  3. Helpful (1)

    Steady employment if you can handle the headaches

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kofax full-time for more than 4 years

    Pros

    Good salary ranges for the market & good benefit options Can be flexible depending on your manager - easy to work remote/flextime as long as you get your work done & can prove you're not playing games Good place to 'coast' or just be comfortable if you're not eager to get professional development/grow and learn a lot.

    Cons

    Company strategy seems to be to stay relevant by acquisition rather than organic growth and innovation Ops doesn't have any experts or people who actually know what they're doing, people are just winging things and keeping things afloat Schizophrenic sales strategies - never had the same sales strategy for more than a year sometimes even would change mid-year Professional development is entire up to your manager if...

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    Advice to Management

    Stop playing the numbers game, its not working for the culture and morale which ultimately effects productivity and revenue. As soon as you can figure that out and focus on being innovative again you'll see the organic growth a PE wants to get out of you. Change up your old-minded sales leadership and tactics

  4. Great product, sales focused

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kofax full-time for more than 6 years

    Pros

    Great product Visionary market strategy Tools that help sales

    Cons

    High pressure sales environment Extensive back end processes No work life balance

    Advice to Management

    Balance sales targets with back end red tape Leverage solution vision & current client network for new opps Focus on corporate partnerships

  5. Freedom to do work creatively with options for remote work & private company gym

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kofax full-time for more than 4 years

    Pros

    Freedom to do work creatively - no scripts to follow here, you can say what you want to say but you'll get honest feedback from it from either co workers or customers, depending on which you work with and you'll find being yourself is allowed as long as you're reasonable about your work (not a bum but not dying from overtime 24/7) Remote work - could work from another city or state if the experience with Kofax products...

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    Cons

    Not a start up or a big name tech company so you won't get rich here nor will you get exposure to the latest technology (if that's what you want) No help with student loans Manager can make or break your life - flexible schedule may not be possible at all for some managers

    Advice to Management

    Acquire more companies as the obvious product to sell is Kapow for overall sales and KTA for migrating KC/KTM customers over to the modern world of block based logic but everything in between can be migrated into a combined Kofax 2.0 product line where every kind of automation for a business large or small can be sold Kofax 2.0 would be ranging from Financial with the Invoice reading Readsoft, the document & PDF...

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    Kofax Response

    December 7, 2018Kofax Representative

    Thank you for your feedback. We are glad you enjoy the perks offered. We agree on the 401k. Kofax is actively reviewing the company match currently provided and comparing with other companies in our same industry. Regarding student loans, this is a great idea and new opportunity ...

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  6. Great Experience and Excellent Team Members

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director, Financial Planning and Analysis in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kofax full-time for more than 4 years

    Pros

    Highly profitable and generally well run software company. Very intelligent, experienced and professional team members at all levels. Excellent place to get experience and learn some best practices, especially with the extra support and guidance that came from Thoma Bravo after they acquired the company. Competitive salaries (benefits could use enhancement).

    Cons

    Seems to still be struggling with the aftermath of the Lexmark acquisition and trying to pivot to a more RPA/KTA focused go to market strategy, although investments are being made to address this. Some manual and inefficient processes which will hopefully be minimized as systems are upgraded. There are still silos and tensions between functions which really should be working together and supporting one another towards...

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    Advice to Management

    Encourage more cross-functional cooperation and employee engagement and pride in the Kofax brand.

    Kofax Response

    October 23, 2018Kofax Representative

    Thank you for taking the time to explain your pros and cons. We value all feedback. Although a lot of good has come from the Thoma Bravo acquisition, we do realize certain processes still need fixing from our previous acquisitions. Our executive team is working diligently to continue ...

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  7. Warm, welcoming, & productive community and atmosphere.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Warehouse & Inventory Specialist in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kofax full-time for more than a year

    Pros

    Everyone has been very friendly and welcoming. The environment is fun and productive. My experience has been nothing but positive.

    Cons

    no complaints at this time.

    Advice to Management

    I would like a company mug.

    Kofax Response

    September 7, 2018Kofax Representative

    Thanks for sharing your positive experience. Swing by HR! We have a mug for you.

  8. Helpful (1)

    Great Company to Put Down Roots and stay awhile

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support Engineer in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kofax for more than 4 years

    Pros

    Wonderful, diverse group of coworkers who are helpful, friendly and conscientious. Good base salary, and great benefits, including 401k, & Company funded HSA. Promote healthy lifestyle, with healthy rewards program, in-house fitness classes including kickboxing, a gym with equipment, and showers. Yes Full Showers and locker rooms! Free bottled water and sodas too. Good work/life balance. Techs are out the door...

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    Cons

    Same old day in and day out, but the good people make up for it. Software is software, so it is what it is. Slow pay increase, but the work is stable.

    Advice to Management

    More advancement opportunities/paths for advancement including management training programs. Reward and recognize the support managers, they are doing amazing work.

    Kofax Response

    July 2, 2018Kofax Representative

    Thank you for your input. Providing opportunities for team members to gain new skills is critical for their success, and a priority for the company. Kofax offers a number of programs such as professional development, tuition reimbursement and onsite training. We also just launched ...

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  9. Jr Accountant

    StarStarStarStarStar
      Current Employee - Junior Accountant in Irvine, CA

      I have been working at Kofax full-time for more than 2 years

      Pros

      Great place to work, mangers are understanding and provide help when needed

      Cons

      It is becoming more and more corporate and the company seems to be bought and sold very often.

      Kofax Response

      June 7, 2018Manager, Talent Acquisition

      I appreciate you taking the time to write your review. I'm glad you enjoy your job and value your colleagues and managers. We have experienced a period of ownership changes, but are an independent company once again, in control of our own destiny. As we grow - and are mandated ...

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    • Great people to work with

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing in Orange, CA
      Recommends

      I have been working at Kofax full-time

      Pros

      You couldn't ask for better co-workers or a more supportive team environment.

      Cons

      Morale is low. Its just a waiting game until we are sold off.

      Kofax Response

      June 7, 2018Manager, Talent Acquisition

      Thanks for taking time to describe your experience of our supportive culture. We have experienced a period of ownership changes, and these disruptions created much uncertainty for the team. Fortunately, we are an independent company once again, in control of our own destiny, which ...

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    Found 83 reviews