Kohl's Reviews in Chicago, IL | Glassdoor

Kohl's Chicago Reviews

Updated August 13, 2017
154 reviews

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Chicago, IL Area

154 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 220 reviews)

  • Have to push customers to open a credit card (as a POS associate) (in 329 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not bad for a part time retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MJM Sales Associate in Crystal Lake, IL
    Former Employee - MJM Sales Associate in Crystal Lake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    The discounts! The ability for discount stacking as an employee is insane!
    At my store, the management was very accommodating - allowed flexibility to request certain days/times off permanently (within reason)
    It's a part time job that offers vacation time and benefits.
    They reward hard workers with more hours
    Occasional associate food days to reward associates
    Many incentive programs offered for great customer service

    Cons

    As a closer, much like any other retail job, the end time was never the actual end time. Expected to be there at least an hour later than scheduled on normal days, but around Christmas, you'll be lucky if you get out 2 hours from scheduled end time.
    Also much like any other retail job, you will soon learn that customers are monsters....leaving mounds of clothes and garbage in the dressing rooms.
    Required to work on all holidays - except Easter and Christmas Day
    No set schedule - varies week to week
    As a floor associate, there was little opportunity for participation in incentives for new credit enrollment


  2. Helpful (1)

    "Never got any hours and they always forgot to schedule me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in McHenry, IL
    Former Employee - Sales Associate/Cashier in McHenry, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kohl's part-time (Less than a year)

    Pros

    There are absolutely no pros with working for kohls. I do not recommend working there. The company is full of terrible management.

    Cons

    Low pay rate, very few hours, poor management. Management treats people like garbage even supervisors. Management forgets to mark that you call in resulting in no calls no shows

  3. Helpful (1)

    "Don't work for Romeoville Kohl's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Romeoville, IL
    Current Employee - Anonymous Employee in Romeoville, IL
    Doesn't Recommend

    I have been working at Kohl's full-time (More than 5 years)

    Pros

    I have no pros working here just anguish and anxiety

    Cons

    Under appreciated, very racist environment, noone to talk to about executive managers , very biased , if you call the integrity hotline they do nothing to help. Over look long time hard workers and give promotions to only people they are personal friends with. Only acknowledges the area supervisors and not the leads for doing all the hard work.

    Advice to Management

    Please don't bring your personal life to work. Award workers based on performance not personal feelings.Do not be unprofessional and disregard associates who are speaking to you respectfully.


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Round Lake Beach, IL
    Current Employee - Customer Service Representative in Round Lake Beach, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's (Less than a year)

    Pros

    Loving the position as it is one that 'keeps you busy'. There is always a task to be addressed, the time flies and I love interacting with the public.

    Cons

    The salary is low, Management is wonderful, Co-workers are great because the people working there truly want to be there and like it.

    Advice to Management

    Need something to 'reward' the employees when they receive Good Customer Service replies from customers.


  5. "Low pay, lots of work, little management acknowledgement and no benefits for PT. Good starter job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale Associate in Chicago Ridge, IL
    Current Employee - Sale Associate in Chicago Ridge, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than 3 years)

    Pros

    They will work slightly with your hours if you are reasonable. Most coworkers and managers are fun to work with and very helpful and understanding.

    Cons

    Some lazy workers, some unprofessional managers, lots of work with little pay and little encouragement from management. Also workers who frequently call off or do not show up for shifts makes more work for the associates who do show up. Double the work and no acknowledgement from upper management for all the hard work!

    Advice to Management

    Walk the sales floor and get to know your associates and what their opinions of the job are! You'd be surprised how little you would have to do to make working here more enjoyable for associates which would make it more enjoyable for management!


  6. "Part-time hours with no benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Lead Associate in Naperville, IL
    Current Employee - Department Lead Associate in Naperville, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than 5 years)

    Pros

    Decent employee discounts on occasion. Really enjoy working with the co-workers.

    Cons

    Lowest paying job I have had in 20 yrs. Part-time with no benefits and the mgmt will not schedule you more than 26 hrs per week. We have lost a lot of staff to Amazon, who pay significantly more and benefits start immediately.

    Advice to Management

    Please schedule staff in the departments that they like to be most productive. And get a clue how to schedule staff.


  7. "Bad company to work for"

    StarStarStarStarStar
    Former Employee - POS Associate/Cashier in Vernon Hills, IL
    Former Employee - POS Associate/Cashier in Vernon Hills, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kohl's part-time (More than 3 years)

    Pros

    Associate discount days were good other than that not much good to say about it... prizes for getting credit and more money

    Cons

    Got fired for using coupons!!! Coupons!!! I was too in credit sales and was always on time.. I worked very hard

    Advice to Management

    Don't fire people for using coupons

  8. "Kohls Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - POS Associate in Bloomingdale, IL
    Former Employee - POS Associate in Bloomingdale, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (Less than a year)

    Pros

    Friendly people to work with

    Cons

    Poor management, and not enough training.

    Advice to Management

    Update your scheduling system and provide more training.


  9. "Regional Facilities Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 8 years)

    Pros

    Great opportunity to learn and grow while contributing to a team that appreciated my efforts

    Cons

    Retailer open on holidays which can be problematic

    Kohl's Response

    Feb 7, 2017 – Human Resources

    Thank you for your years of service! And thank you for taking the time to offer some feedback. Your efforts were definitely appreciated - I'm sure especially by the stores you supported.


  10. "pos associate/cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - POS Associate/Cashier in Romeoville, IL
    Former Employee - POS Associate/Cashier in Romeoville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, good training. Very caring management. Fellow employees were very helpful when learning the job. Flexible hours. Paid weekly.

    Cons

    Would have preferred to stay on after holidays.

    Advice to Management

    None


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