Kohl's Reviews in Houston, TX | Glassdoor

Kohl's Houston Reviews

Updated July 3, 2017
79 reviews

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Houston, TX Area

2.9
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
27 Ratings

79 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 220 reviews)

  • 60% of job was encouraging employees to solicit credit card (in 323 reviews)

More Pros and Cons

  1. "It's OK."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on clothes and such. Pretty chill place.

    Cons

    I was there for three years and got paid the same as someone who walked in and had no experience.

    Advice to Management

    Raises should be more frequent.


  2. Helpful (2)

    "Its not the best retail job out there...but if you really need moeny go for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than 3 years)

    Pros

    Managers are nice and they try to help out. You can get days off if you request 2-3 weeks in advance. A couple times out of the year you do get a decent discount on some brands and can add other coupons on top of your employee discount. You are paid weekly. The dress code is decent for retail and you have more freedom to wear comfortable clothes than Sears or JcP. They use online schedules/time cards so you can check your hours from home. I do feel they are welcoming to employees of all races/religions/sexuality. Pay is fair for retail in a store like this.

    Cons

    Almost every problem comes from them scheduling as few people as possible. I feel like upper management is playing a game to see how few employees can be scheduled before sales drop. Enough people are NEVER scheduled to actually help customers or fold/hang/clean up. After closing plan on staying 2-3 hours after the doors are locked -- this means 2AM. If you work in the morning, plan to stay late to try and clean because even if you aren't scheduled to do it they will have you stay to clean. So don't make plans for after work -- you never know when you will leave no matter what shift you have. They used to have more employees during the day so the store wasn't so trashed and people being late wasn't a crisis. Customers are mad because of no employees being around to help and long lines. Since they are mad, they take it out by yelling at the staff.

    Advice to Management

    Staff your stores. Its really that simple. 1-2 more people for just 4-5 hours a day would change things and cut the hours needed after closing. Match your management to your published values.

  3. "Run Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Miserable place to work at.

    Cons

    Run away as fast as you can.

    Advice to Management

    Grow up and stop with having credit cards being the number 1 priority.


  4. "Depends on store managers; but my experience was terrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Spring, TX
    Former Employee - Customer Service Associate in Spring, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than 3 years)

    Pros

    Flexible schedule, locations, retail experience gained. Ability to work either in a department or at a register. Depending on what location you work at,

    Cons

    No communication between management, change of policies constantly. There was issues between management and that trickled down to the rest of the employees.


  5. "Good people, good communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends

    I worked at Kohl's part-time

    Pros

    I enjoyed working for them. They are hard working and have a cohesive team.

    Cons

    Pay is a bit low for the amount of time you spend on your feet and the diverse positions you hold. It's more of a $13-15 an hour position.

    Advice to Management

    Keep listening to your employees.


  6. Helpful (2)

    "Kohls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Pearland, TX
    Current Employee - Sales Floor Associate in Pearland, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Company that cares, they are reasonable with hours and are paid back.

    Cons

    The employee discount is low and you work holidays.

    Advice to Management

    Assign an employee to each section to keep the area clean and assign one employee to work on just returns for the whole store.


  7. Helpful (2)

    "POS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rosenberg, TX
    Current Employee - Anonymous Employee in Rosenberg, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    good discounts. Friendly and easy to get along with co-workers

    Cons

    didn't know up front that work hours depended upon how many credit applications you can sale. the more you sign up people for credit cards the more hours they will give you. Otherwise your hours will be 5 hours -10 hours per week or if that.

    Advice to Management

    Focus more on customer service skills and giving your employees more job training. Giving them 1 hour book training is not enough.

  8. "An ok beginners job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS Associate/Cashier in Houston, TX
    Current Employee - POS Associate/Cashier in Houston, TX
    Doesn't Recommend

    I have been working at Kohl's part-time (More than a year)

    Pros

    The employer discount is the best thing about working here. It is only 15% but about three times s years it goes up to 35%.

    Cons

    For part time they tell you your guaranteed no less than about 15 hours......that's a lie. They base your hours on how many credits you get, so if you don't get credits you get a good 5 hours a week and you don't get hours until basically the next holiday.

    Advice to Management

    Don't put the POS associates to get credits so much, it seriously gets very annoying.


  9. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kohl's full-time (More than 3 years)

    Pros

    At the rate that the company is moving the pros that once existed have been eroded. Do not come onboard and expect the promises in the interview process to be kept.

    Cons

    The company fails to support management in key decisions that are necessary to deliver the results expected. When at all levels of the organization you fail those entrusted to run your business it is inevitable that you will fail as an organization.


  10. "Working for Kohls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Atascocita, TX
    Current Employee - Supervisor in Atascocita, TX
    Doesn't Recommend

    I have been working at Kohl's full-time (More than 3 years)

    Pros

    I love the people that i work with at store #1236.

    Cons

    The lack of employees and help to keep the store looking presentable and maintained.


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