Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated April 27, 2017
6,255 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
2,301 Ratings

6,255 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 208 reviews)

  • Have to push customers to open a credit card (as a POS associate) (in 308 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (16)

    "We're doing some pretty cool things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Trying to innovate in all areas from Product to Technology to HR
    -Getting leadership from different industries and not just sticking to traditional department store background
    -Focus on Associates and Teams as a main pillar for success
    -Fun Perks

    Cons

    -Still a traditional cubicle environment in many areas of the building


  2. "Love the atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lexington, SC
    Current Employee - Cashier in Lexington, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Friendly coworkers and managers, decent discount

    Cons

    Lanyard you have to wear rubs my clothing too much and they won't replace with a new one. Not many hours as part time cashier

    Advice to Management

    Don't blame the cashiers for calling back up and no one showing to help.


  3. "Great Manager and Supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Consultant in Greenville, NC
    Former Employee - Jewelry Consultant in Greenville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than 3 years)

    Pros

    Co-workers and higher-ups all friendly. There is equal opportunity for all associates to advance in the company. Decent to great pay. Wonderful and calm environment to work in.

    Cons

    Part time could have been given more hours


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  5. "Unloading/Merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unloading/Merchandising in Columbia, MO
    Current Employee - Unloading/Merchandising in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than 5 years)

    Pros

    able to look at the Variety of Sales, and Great Customer Service, Kohls Stand by there Products, even if The Customer is not 100% Satisfied, Returns are managed.

    Cons

    They don't Give you much Credit for any Suggestions you may have, about Improvement of Sales, and mention about Promotion of the Kohl's Charge.

    Advice to Management

    Working as an Employee, The work is also about The Hard work.


  6. "Kohl's Graphic Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Santa Monica, CA
    Former Employee - Graphic Designer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 3 years)

    Pros

    Great working conditions. Latest computer and design equipment. Great benefits.

    Cons

    Too many irrelevant corporate meetings.

    Advice to Management

    Let the designers design. Have the directors and managers spend all that time in the meetings and relate the pertinent info to the designers.


  7. "Cash office/Cuatomer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Office/Customer Service in Dacula, GA
    Former Employee - Cash Office/Customer Service in Dacula, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than 10 years)

    Pros

    Great place to work

    Cons

    There were no downside at this job

    Advice to Management

    Stay positive


  8. Helpful (1)

    "Performance Based"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Belton, MO
    Current Employee - Customer Service Representative in Belton, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    They recognize performance, Awesome Discount, flexible scheduling, and community involved.

    Cons

    Can be very demanding at times and its retail, so it can be stressful if you take things personal.

    Advice to Management

    District management although involved with the store - not very personable or welcoming to the non-management staff; negates the whole Kohls Cares Motto.


  9. "Great environment, few hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Omni-fulfillment in Jacksonville, FL
    Former Employee - Omni-fulfillment in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kohl's (Less than a year)

    Pros

    • great coworkers
    • good atmosphere
    • lots of breaks
    • schedules received ahead of time
    • easy to get time off
    • decent pay
    • lots of guidance from experienced coworkers/managers
    • option to work overnight shifts
    • flexible hours

    Cons

    • didn't get many hours
    • understaffed
    • stressful when busy

    The pros definitely outweigh the cons. This is a great place to work and I highly recommend it for a side job or for entry level people!

    Advice to Management

    Try to make sure hours are fairly allotted to everyone, even seasonal workers. And that the store isn't understaffed, especially during the holidays!


  10. "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Newton, NJ
    Current Employee - Beauty Advisor in Newton, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Great coworkers, flexible schedule, employee discount

    Cons

    Incentive cap, part-time hours cap, credit goals, spoiling customers with excessive discounts & "freebies"

    Advice to Management

    1. When interviewing department-specific employees, allow someone from the department to sit-in and ask the interviewee questions. If he/she is hired, we are the ones who have to work with them directly.
    2. Do away with the necessity to call for additional cashiers when there are only 1-2 customers in line.


  11. "Kohl's for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Menomonee Falls, WI
    Current Employee - Management in Menomonee Falls, WI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kohl's full-time (More than 10 years)

    Pros

    There are a ton of opportunities for growth for high performers and those who actively seek out development opportunities. If you are passionate, energetic and diligent and are willing to work hard, you can move up, move around, and become a very well rounded and effective business leader.

    Cons

    Compensation and levels seem lower than industry relative to work content and responsibilities. Specifically, roles in other companies with the same responsibilities and contribution span of control are typically higher levels.

    Advice to Management

    The high level vision and purpose is fine, but there is a lack of harmony across the divisions at times on what are the true strategic plans and how do they fit together.


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