Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated February 25, 2017
5,988 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
2,190 Ratings

5,988 Employee Reviews

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Pros
Cons
  • Unsatisfactory hours make it difficult for work/life balance (in 197 reviews)

  • Only could get the max hours if you got customers to open up a store credit card (in 293 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (12)

    "We're doing some pretty cool things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Trying to innovate in all areas from Product to Technology to HR
    -Getting leadership from different industries and not just sticking to traditional department store background
    -Focus on Associates and Teams as a main pillar for success
    -Fun Perks

    Cons

    -Still a traditional cubicle environment in many areas of the building


  2. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than a year)

    Pros

    - Unbelievable advancement opportunities!!
    - Company is goal oriented and communicates a clear vision
    - Coworkers are kind and hardworking
    - Managers have open conversations about development and how you can take it to the next level!

    Cons

    - Lack of communication between departments at the corporate level


  3. "Project Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Leader in Menomonee Falls, WI
    Former Employee - Project Leader in Menomonee Falls, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 10 years)

    Pros

    Learned a lot about the business and information services. Got ample of opportunities to expand my IT skills with every couple of years taking on different roles.

    Cons

    Normal office politics. To excel, got to have enough people in the right place to fight for you. Could have done a better job at training to keep individual's knowledge relevant to emerging technologies.

    Advice to Management

    As other organization, keep employees engaged and growing with relevancy.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Definitely retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Point of Sale Associate in Clarksville, TN
    Former Employee - Point of Sale Associate in Clarksville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's full-time (Less than a year)

    Pros

    You get a 15% employee discount, which is nice. They have a great upbeat environment.
    As well as give you good hours.

    Cons

    They push push credit cards hard!! (But that's normal retail)
    The schedule sometimes didn't come out on time so you wouldn't know till that week what time you were working..
    They required a doctors note every time you were sick.. Ate bad food once it made me sick and they wanted a doctors note.. so not very understanding.


  6. "Not bad for a part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Mentor, OH
    Former Employee - Customer Service Associate in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    Friendly staff, Good Management, Team Environment, Discounts

    Cons

    Hard to get promoted, Credit incentive is really low but it is a lot pressure, pay

    Advice to Management

    Over all it is a great place to work, the staff is great and the management promotes team work and the yes we can attitude is nice. One thing that needs to change is that you should start hiring within your store instead of hiring new people. Some people would like to move to different departments when there is an opening. Additionally, there is too much pressure on the credit card soliciting, and not enough pay for it. Obviously the managers and the company get something out of people signing up and the 50 cents I received was an insult. Especially because other department stores pay you a lot more. Also the pay is very low and your raises are a joke a whole 8 cents every year.


  7. Helpful (1)

    "A mostly great company with backwards compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    No opinion of CEO

    I have been working at Kohl's part-time (More than 3 years)

    Pros

    Great management (depending on your store)
    Flexible Hours
    Easy to ask for time off (unpaid)
    Employee Discounts

    Cons

    Poor, not competitive pay (After 3+ years I make the same as a seasonal employee that does less than half the work)
    Pay and raises are based on STORE performance in credit and sales, not individual performance.

    Advice to Management

    Pay your good employees what their worth or face losing them to better opportunities.


  8. "One of the Best Companies I Have Worked For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    -Hired on as a seasonal associate, chance to stay on, and accepted
    -Movement within store (started from point of sale cashier, then to customer service and then cash office)
    -Chances to move up: currently applied to the internship program for management
    -Been there less than 6 months, and much chances for growth in company (based off previous work experiences)
    -community service (Associates in Action), doing better for the company
    -Good amount of hours (25 per week for me)
    -Recognition is a part of the company's values, and team recognizes associates (Associate of Month, I myself was for December, little treats, tokens, pins, recognizing greatness certificates, YES YOU DID compliment forms)
    -Company Values are in line with my values
    -Management and team environment
    -Paid weekly via direct deposit
    -Schedule ahead of time (at least 2 weeks in advance), easy to request days off), schedule online and paper copies

    Cons

    -Pay could be more $10.50 hourly, Associate of the month gets $40 on paycheck and there is a credit incentive 0.50 as of now in my store to open a charge
    -No benefits for part time
    -Some associates who work in my store take advantage and don't show up to work, don't call or show up late. Multiple offenses and these employees still work there. I think their shifts are decreasing and management may be keeping track but not sure

    Advice to Management

    Nothing


  9. "Project Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than 5 years)

    Pros

    Work-life balance, Culture, Engagement, Career Opportunities, Enviornment

    Cons

    There are no cons in my opinion


  10. "Sales floor associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    flexible hours, good management, and fun work environment

    Cons

    Not enough workers and staff


  11. "Easy Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    this job is very flexible

    Cons

    during off season you get low hours



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