Kohl's Reviews | Glassdoor

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Kohl's Reviews

Updated February 21, 2018
7,549 reviews

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3.4
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
2,754 Ratings

7,549 Employee Reviews

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Pros
Cons
  • Work/Life balance may vary by manager (in 235 reviews)

  • Credit card sign ups when the discount won't work on the products in the beauty department (in 370 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    It’s like working with family. Best job I have ever had.

    Cons

    Wish I had more hours.

    Advice to Management

    Keep doing an awesome job!


  2. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Flexible Schedule for college students

    Cons

    Must work weekends and holidays

  3. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in DeSoto, TX
    Former Employee - Operations Supervisor in DeSoto, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than a year)

    Pros

    Great leadership and growth opportunities!

    Cons

    Long working hours during peak season and the benefits could be better.


  4. "Sr. Executive Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Menomonee Falls, WI
    Former Employee - Anonymous Employee in Menomonee Falls, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 5 years)

    Pros

    The people and the surprisingly forward thinking business model for a retailer from the 60s. Innovative things happen at Kohl's, but no one knows about it :) Endless opportunities to give back to the community, and truly make a difference both personally and professionally.

    Cons

    Flatten the organization, be more flexible, and adapt to the times to obtain and retain top talent. People should be measured by performance, not perception.

    Advice to Management

    Less talk of agility, innovation, seamless transitions, disruption, and more work. Simplify processes that are there for the sake of process. If something isn't working, stop doing it. Truly work together, trust each other, and empower everyone to work the way they work best, whatever that looks like. Embrace diversity in every aspect, not just business resource groups, and develop your strong internal talent.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time

    Pros

    They have amazing employee discounts, they really do put the customer first.

    Cons

    If you work on the floor (MJM) you work very hard and get paid the same as people who stand around at the cash registers.

    Advice to Management

    Pay should be according to the amount of work you do. MJM associates don't get paid enough to run around, clean, and check people out.


  6. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 3 years)

    Pros

    Very flexible schedule (minus holiday season)
    Amazing PTO -4 weeks to start
    Easy to transfer stores
    Great pay and benefits

    Cons

    Holiday Schedule
    Lots of pressure around making credit/customer service goals etc


  7. "Customer Service Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    Flexible hours for my school schedule

    Cons

    There were no Cons because expectations were exceeded

  8. "Kohls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Kohl's part-time

    Pros

    I’d say a pro is above minimum wage pay. They allow employees to stack coupons on occasion. And I guess If you don’t mind hanging and folding clothes all day it’s not a bad place to work.

    Cons

    Obviously depends on your specific store, but my management was below subpar. They never regularly worked the floor so they never really knew what they were talking about. Area supervisors knew more than management. Pay is a bit of a joke considering the amount of work they expect from you. And the company needs to come up with a better employee discount. 15% off is nothing especially at Kohls where everything is horribly overpriced. They over emphasize credit and it’s ridiculous. Also they have a major lack of hours. A lot of coworkers had two jobs because Kohls just wasn’t cutting it time and pay wise.

    Advice to Management

    Work the floor and learn/ listen to your employees. Just because you run the place doesn’t mean you know what you’re talking about. Quit emphasizing credit so much!


  9. "Mens Department Head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time

    Pros

    Great managers
    Helpful training procedures and modules

    Cons

    Low pay
    Crazy hours
    Work holidays
    Dealing with customer complaints


  10. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor in Phoenix, AZ
    Former Employee - Independent Contractor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than 3 years)

    Pros

    Kohl's is very flexible with their employees. I always felt like I could come to my boss and let her know about what I needed and she strove to help me find solutions when it came to work.

    Cons

    I didn't like how we got our hours slashed after the holiday season every year. You basically have to accept that fact if you're going to work there.

    Advice to Management

    I'd like to see you plan more for after the holiday season to allow in the budget for everyone to keep their jobs and maintain their income.


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