Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated February 20, 2017
1,863 reviews

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3.0
Star Star Star Star Star
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
455 Ratings

1,863 Employee Reviews

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Pros
Cons
  • Unsatisfactory hours make it difficult for work/life balance (in 197 reviews)

  • Only could get the max hours if you got customers to open up a store credit card (in 292 reviews)

More Pros and Cons

  1. "Late Stage Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Menomonee Falls, WI
    Former Employee - Anonymous Employee in Menomonee Falls, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's full-time (More than a year)

    Pros

    Store discounts as well as incentive perks.

    Cons

    Not much room for advancement from call center.


  2. "Flexible schedule"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Flexible schedule, good atmosphere, get food sometimes weekly.

    Cons

    Most shifts are only part time, 26 hours or less.


  3. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time

    Pros

    Environment , Team, Bonus, Promote Within.

    Cons

    Hours, Parking, Cubicle, Lighting, Manager Feedback Could Improve.


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  5. Helpful (1)

    "Amazing co-workers, questionable corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Centerville, UT
    Current Employee - Department Supervisor in Centerville, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Amazing co-workers, and fun place to work. Great sense of team work. The store runs really well, there are well experienced supervisors. This is a great place to work if you're looking for a team that feels more like a family.

    Cons

    While corporate aims to treat their employees fairly it seems to have a hard time doing so. My biggest problem with them is the way they handle raises. Raises are once a year and come through corporate. They are largely based on credit (how many people you signed up for the kohls charge) and now cost of living. This means that you are likely to receive a very low wage increase the few times it is actually raised. The only real way for you to get a proper increase is to move your way up the corporate latter, which is not that easy to do. Most upper positions are filled by people who are not going to leave anytime soon. You could be one of the best employees there and only be making cents more than new hires.

    Advice to Management

    Process raises at the store level. Employees that are performing really well are not getting the raise they deserved because corporate is not there to witness it. It is a very detached way of doing it, and if you want to keep your best employees you need to pay them fairly.


  6. "Basic Retail Job, No complaints"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    Flexible work schedule, understanding management

    Cons

    Late hours during the holiday season


  7. "cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    very friendly customers and great benefits

    Cons

    customers deserved better treatment sometimes


  8. "Going Through Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at Kohl's full-time (More than a year)

    Pros

    - Great for those new to the industry because coworkers are excited to teach
    - Great resources available
    - Promotes work/life balance (although this goes out the window around market week)
    - Opportunity to grow if you're open to hopping around to work on different brands

    Cons

    Used to be an amazing place to work and I think it can get back on track, but the NY office has seen a lot of change over the past 2 years and it feels a bit disoriented. Change in leadership, change in HR representatives, change in depth moving to and from Milwaukee (main corp headquarters)...

    While everyone that works there is generally motivated, creative and very friendly, you don't always see those qualities because of the lack of structure. It feels like we're all waiting for processes to be put into place and diction on strategy from mgmt, but it's currently all a little cloudy. I really hope it turns around. I'm optimistic, however, that it can.

    Advice to Management

    Strategize, Strategize, Strategize. We WANT to execute your wishes, but sometimes we're requested to do too much without answering the "WHY" behind it all so time is wasted on projects that get cut or pushed aside.


  9. "Part-Time Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lawton, OK
    Current Employee - Sales Associate in Lawton, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Flexible hours
    Great employee discount
    Managers are very understanding.

    Cons

    Disorganization
    Work hours fluctuations
    Late night shifts


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kohl's part-time

    Pros

    discount, co-workers, always busy, flexible working hours

    Cons

    some weeks you work 1st, 2nd, and 3rd shifts. would make it difficult to get normal sleep in

    Advice to Management

    none


  11. "Great Job for People in School"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    Flexible schedule, good benefits, fun environment

    Cons

    Working holidays wasn't fun, and the pay wasn't that great.



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