Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated April 24, 2017
959 reviews

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4.9
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
510 Ratings

959 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 208 reviews)

  • Have to push customers to open a credit card (as a POS associate) (in 308 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "We're doing some pretty cool things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Trying to innovate in all areas from Product to Technology to HR
    -Getting leadership from different industries and not just sticking to traditional department store background
    -Focus on Associates and Teams as a main pillar for success
    -Fun Perks

    Cons

    -Still a traditional cubicle environment in many areas of the building


  2. "Unloading/Merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unloading/Merchandising in Columbia, MO
    Current Employee - Unloading/Merchandising in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than 5 years)

    Pros

    able to look at the Variety of Sales, and Great Customer Service, Kohls Stand by there Products, even if The Customer is not 100% Satisfied, Returns are managed.

    Cons

    They don't Give you much Credit for any Suggestions you may have, about Improvement of Sales, and mention about Promotion of the Kohl's Charge.

    Advice to Management

    Working as an Employee, The work is also about The Hard work.


  3. "Kohl's Graphic Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Santa Monica, CA
    Former Employee - Graphic Designer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (More than 3 years)

    Pros

    Great working conditions. Latest computer and design equipment. Great benefits.

    Cons

    Too many irrelevant corporate meetings.

    Advice to Management

    Let the designers design. Have the directors and managers spend all that time in the meetings and relate the pertinent info to the designers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Cash office/Cuatomer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Office/Customer Service in Dacula, GA
    Former Employee - Cash Office/Customer Service in Dacula, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than 10 years)

    Pros

    Great place to work

    Cons

    There were no downside at this job

    Advice to Management

    Stay positive


  6. "Performance Based"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Belton, MO
    Current Employee - Customer Service Representative in Belton, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    They recognize performance, Awesome Discount, flexible scheduling, and community involved.

    Cons

    Can be very demanding at times and its retail, so it can be stressful if you take things personal.

    Advice to Management

    District management although involved with the store - not very personable or welcoming to the non-management staff; negates the whole Kohls Cares Motto.


  7. "Kohls has been an amazing place to work at so I can't say too much bad about it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - POS Associate in Federal Way, WA
    Former Employee - POS Associate in Federal Way, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    You have friendly associates who typically become close friends with you during the course of your employment. Personally everyone I've worked with for the most part is so sweet. It's an amazing first job for anyone who wants to start there.

    Cons

    The pay is dirt cheap. Typically minimum wage unless you are a dept supervisors or managers so you get nothing for working so hard. Also you must be at least 17 to work there.

    Advice to Management

    I think managers SERIOUSLY need to look at the dedication that employees put into this job. Obviously it's retail but if someone honestly deserves a raise, give it to them! No one will bust their behind forever on this rate of pay.


  8. Helpful (1)

    "Part time sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Collinsville, IL
    Current Employee - Sales Associate in Collinsville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    I love kohls! Its a great place to work for prices are good on quality clothing and merchandise. Everyone cares at kohls

    Cons

    It is more part time then anything the pay is more then min wage but not much. But the atmosphere of kohls over does that.

    Advice to Management

    Great management.


  9. "POS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Greenville, NC
    Current Employee - Cashier in Greenville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Love the people, AMAZING discounts

    Cons

    I have no cons to this job


  10. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Recommends
    Approves of CEO

    I have been working at Kohl's (More than 5 years)

    Pros

    Great people, engaged workforce, positive culture

    Cons

    career path, hours of operation


  11. "New Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unsure (In Training) in Albany, GA
    Current Employee - Unsure (In Training) in Albany, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Super friendly environment from POS all the way do the managers, great training program, teamwork, involved in community, care about the customer.

    Cons

    None as this time.

    Advice to Management

    Management at my location is very involved and that's a terrific thing. Way to go!


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