Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated April 28, 2017
6,262 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
2,304 Ratings

6,262 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 208 reviews)

  • Have to push customers to open a credit card (as a POS associate) (in 308 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (16)

    "We're doing some pretty cool things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Trying to innovate in all areas from Product to Technology to HR
    -Getting leadership from different industries and not just sticking to traditional department store background
    -Focus on Associates and Teams as a main pillar for success
    -Fun Perks

    Cons

    -Still a traditional cubicle environment in many areas of the building


  2. "Constant scheduling conflicts and low pay!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Point of Sales Specialist in Springfield, PA
    Current Employee - Point of Sales Specialist in Springfield, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Nice co workers and customers.

    Cons

    Constant scheduling conflicts, forced to force customers into applying for the Kohl's credit cards, difficult if not impossible to change availability, online ads claim to pay $13 to $33 per hour when the actual pay is $9 per hour, short four hours shifts smack dab in the middle of the day, scheduled weekends only I worked 18 weekends in a row.

    Advice to Management

    The company grossed 6.74 billion last year simply pay your employees better $9 an hour is a joke and if this were my only job I would be living in poverty. Better scheduling practices so that employees aren't forced to work every weekend. Better hours. Not forcing employees to force every customers to sign up for a Kohl's charge. Good workers are overlooked, fix that.


  3. "Has its ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Nice coworkers, flexible schedule, yearly raises

    Cons

    Be prepared to push credit...a lot. Nice amount of hours during the holiday season but they cut back a lot when it's not.

    Advice to Management

    Stop making us push credit every transaction, it's not my fault if nobody wants to open a Kohl's charge.


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  5. "Great place to gain customer service experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Kohl's full-time (More than 3 years)

    Pros

    Great teams, Excellent store manager, discounts, and sometimes they cater meals

    Cons

    pay does not correlate to the cost of living, "raises" are extremely low


  6. "Good part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Super nice coworkers and managers too!, easy job

    Cons

    Minimum wage, lot of walking


  7. "part time customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Pros

    flexible hours
    employee discount of 15%

    Cons

    too many responsibilities for a single position
    poor management
    understaffed


  8. "Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    friendly coworkers, easy job, no stress

    Cons

    hours always getting cut for part timers, no benefits


  9. "Lots of time off, but not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than a year)

    Pros

    Flexible Scheduling, great vacation benefits, floating holiday days, you still can get a associate discount on any merchandise you buy

    Cons

    Holidays suck, corporate doesn't understand the amount of hours needed to do projects, expect most of the work to be done on your own time, no understanding from upper management


  10. "Overnight Freight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Freight Associate in Enfield, CT
    Former Employee - Overnight Freight Associate in Enfield, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    Flexible scheduling and friendly coworkers

    Cons

    Poor compensation , lack of dependable schedule


  11. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than 8 years)

    Pros

    Incredible engagement throughout the organization, both from store associates to customers and also from upper management down to associates. Good work-life balance, with generous PTO.

    Cons

    Working nights and every other weekend. Poor communication at corporate throughout departments, which can slow down productivity and getting things done right the first time.

    Advice to Management

    Better communication across departments at corporate.


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