Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated March 29, 2017
1,908 reviews

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1,908 Employee Reviews

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Pros
Cons
  • very challenging to have a work/life balance (in 203 reviews)

  • Only could get the max hours if you got customers to open up a store credit card (in 299 reviews)

More Pros and Cons

  1. "no work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Milwaukee, WI
    Current Employee - Buyer in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than 10 years)

    Pros

    Financially sound company- good long term strategies

    Cons

    No work life balance- need to always be on

    Advice to Management

    focus on current customer needs- vs trying to capture new milieus


  2. "An okay job if you're not supporting yourself."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hardlines Area Supervisor
    Current Employee - Hardlines Area Supervisor
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than 8 years)

    Pros

    Some flexibility with hours, great co-workers, relatively easy work. If you have a good store manager and team, it is not terrible.

    Cons

    No opportunity for advancement once you get to the area supervisor level. Benefits aren't great, neither is the pay. Bare bones staffing makes running the store challenging.

    Advice to Management

    Stop hiring from outside the company and college graduates. Work on developing the talent you already have in the stores.


  3. "Not bad, but not good either."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Kohl's part-time (Less than a year)

    Pros

    Good hours, good benefits, for the most part nice co-workers, keeps you busy.

    Cons

    When it's busy, it's busy. Expect for your feet to cramp after first starting. Some rude/bitter coworkers, Always a messy/abnormal routine.


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  5. "customer service associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manitowoc, WI
    Former Employee - Anonymous Employee in Manitowoc, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kohl's part-time (Less than a year)

    Pros

    weekly paychecks plus discounts on merchandise

    Cons

    As a CSR there was always an overload of stuff to get done plus wait on customers

    Advice to Management

    Some of the projects should be done by floor people not customer service


  6. "Kohls"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Close to home
    Fun
    Late hours

    Cons

    Bad management
    No hours


  7. "Not bad for a sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time

    Pros

    Worked with schedule.
    Friendly coworkers.

    Cons

    Require weekend availability.
    Non set hours.


  8. Helpful (1)

    "Not Enough Time in the Day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kohl's full-time

    Pros

    Great managers can make the job somewhat enjoyable
    Company is in transition and product lines are constantly improving
    Can stack 15% associate discount with any other promotion (boosts to 35% a few times a year)

    Cons

    Stores are very understaffed, sometimes one person for three or more departments
    Focus on soliciting credit
    Management and advancement opportunities are very political


  9. "POS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Point of Sale Associate in Battle Creek, MI
    Current Employee - Point of Sale Associate in Battle Creek, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Kohl's (Less than a year)

    Pros

    Very professional management, friendly, inclusive, and helpful.

    Cons

    Some of the more experienced workers are quick to get annoyed and don't want to help. Have very little patience for new workers.

    Advice to Management

    More teaching, steps on what to do for certain situations.


  10. Helpful (1)

    "Could be great depending on your department"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's full-time (More than 10 years)

    Pros

    Great benefits. Nice corporate campus with new expanded cafeteria.

    Cons

    Your experience can vary greatly depending on the department you work in. I've worked in a few. One was great, one was okay, and one is the most toxic environments I've ever experienced. Terrible corporate politics and favoritism. Shockingly in this day and age, gender discrimination is still happening. Very frustrating to be treated like less than because of gender and personality.

    Advice to Management

    Reduce middle managers. Stop empire building. Promote based on work history rather than who brown noses the most. Train leaders how to manage. Train leaders to discourage harassment rather than allow it to run rampant. Enforce HR policies instead of just posting them on the intranet and never following them.


  11. "Great place for working part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Nashville, TN
    Former Employee - Part Time Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (Less than a year)

    Pros

    Fantastic co-workers are to be found here. Employee discount is better than most.

    Cons

    Retail means early mornings, weekends, and all holidays.

    Advice to Management

    Assign shifts according to the individual's actual availability.



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