Kohl's Reviews | Glassdoor

Kohl's Reviews

Updated September 18, 2017
1,969 reviews

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1,969 Employee Reviews

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Pros
Cons
  • Work life balance has decreased over the years in PD specifically (in 223 reviews)

  • Push credit card applications was not fun (in 335 reviews)

More Pros and Cons

  1. "Great day at Kohls !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Plaistow, NH
    Current Employee - Seasonal Sales Associate in Plaistow, NH
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    The atmosphere of the customers. The 15% employee discount. The flexible hours. Room to advance career if you want.

    Cons

    Pushing charge accounts, some people can get really upset and I get a little intimidated sometimes but I am new to retail work so I am sure it will get easier for me.

    Advice to Management

    I was very pleased with my experience so far and look forward to being part of the Kohls family.


  2. "Staffing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (Less than a year)

    Pros

    Multiple job functions learned quickly

    Cons

    would like more opportunities to move up

    Advice to Management

    continue to improve work/life balance

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    Management great seem to care

    Cons

    Not too many days off

    Advice to Management

    More raises


  4. "POS Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS Associate/Cashier in Orlando, FL
    Current Employee - POS Associate/Cashier in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Flexible hours, good management, great place to be at, engaging with customers

    Cons

    Pressured to get credits. Getting credits is easy, but not every customer wants to sign up for Kohls credit and it seems like some managers take it to offense when they receive no credit on their shift.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lacey, WA
    Current Employee - Sales Associate in Lacey, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's (More than 5 years)

    Pros

    Great atmosphere to work in. The culture/values when I worked there were well suited for my lifestyle. I met many of my current friends there even though I've haven't worked there for several years now. The employee discounts are an amazing bonus as well. Flexible hours.

    Cons

    Career advancement. Pay. Hours. Job growth isn't that great. After years of service there I barely made any progress in that field. Its a job not a career so is good for getting by or when in school but nothing else. Hours are flexible but can be quite sparse at times....especially after the holidays.


  6. "Good Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - POS Associate/Cashier in Kent, WA
    Current Employee - POS Associate/Cashier in Kent, WA
    Recommends

    I have been working at Kohl's part-time (More than a year)

    Pros

    Flexible scheduling, easy to pick up extra hours or trade shifts with fellow employees, weekly payday, nice co-workers and leads at my store, gives employees flexibility to make decisions regarding keeping the customer happy

    Cons

    Outdated/broken equipment, mgmt pushes credit sales too much

    Advice to Management

    We get you want credit sales - enough said. Individual credit goals, goal tracking, reminding us constantly we need to get more (talking in our ear throughout the day) are ineffective and border on having negative return. If you really want to boost the credit sales, offer (not require) sales coaching or role playing. Also, put some $$ into fixing/upgrading the broken and aging technology in the store.


  7. "Decent Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's full-time

    Pros

    Easy to promote, easy to transfer, easy job for anyone

    Cons

    Lunches could be longer, pay could be better (considering competing retailers start out at way more), quit hounding associates for credits in a dying retail world.

    Advice to Management

    Accept that credit goals are likely not going to be made and it turns associates off. Overall, it's retail; management will do whatever is in their best interest and not the associates who actually keep it alive.

  8. "Fitting Room Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitting Room Attendant
    Former Employee - Fitting Room Attendant
    Recommends
    Positive Outlook

    I worked at Kohl's part-time (More than a year)

    Pros

    Scheduling worked well with other jobs

    Cons

    Benefits package was lacking, medical sucked


  9. Helpful (1)

    "Customer Service Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Lead in Menomonee Falls, WI
    Current Employee - Customer Service Team Lead in Menomonee Falls, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's full-time (More than 5 years)

    Pros

    Great employee benefits and perks (i.e. employee discount, special events, monthly incentive bonuses, etc.)

    Cons

    Poor communication/training in regards to changes in policies and procedures.

    Advice to Management

    Provide more growth opportunities for all associates.


  10. Helpful (1)

    "Good company with confusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's full-time (Less than a year)

    Pros

    Weekly pay
    Average wages
    VTO-voluntary time off
    Direct deposit
    Employee discount

    Cons

    Inconsistent information given to employees
    Cross training with no increase in pay
    Restrictions (exclusions) on benefits
    offered
    High turn over rate
    Back to back calls

    Advice to Management

    Listen to employees as well as customers
    All changes are not good changes
    Benefits should be better negotiated toward employee loyalty with less restrictions


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