Kona Grill Reviews | Glassdoor

Kona Grill Reviews

Updated November 21, 2017
47 reviews

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5.0
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Berke Bakay
24 Ratings

47 Employee Reviews

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Pros
  • Great atmosphere, great benefits and great training (in 8 reviews)

  • Good money, hours are great with school (in 8 reviews)

Cons
  • Long hours are to be expected in a management role (in 10 reviews)

  • Most side work you will ever do in a serving job (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Work-Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Kona Grill full-time (More than a year)

    Pros

    Great work culture!The company's mission is to, "Make every experience exceptional" and that is clearly meant to extend beyond restaurant guests, including staff as well. When you spend as much time at work as most of us do, it is really important to enjoy the people you work with - at Kona there is a strong sense of community and teamwork. The corporate office really sets the table for comradery and teambuilding by hosting frequent events. Whether it's a pizza party, potluck, or making sack lunches for the less fortunate - there are always efforts made to bring together departments.

    There is definitely room for growth here. I personally have advanced from my original title and I appreciate working somewhere where hard work is recognized and new opportunities are available.

    Cons

    The volume of work is high and the pace is fast, but if you aren't afraid of a challenge and have a, "go-getter" personality the workload is absolutely doable.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kona Grill full-time (More than a year)

    Pros

    Great management structure, amazing concept

    Cons

    Hours, just like any restaurant.

    Advice to Management

    Keep up the good work

  3. Helpful (2)

    "Positive Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kona Grill full-time (More than a year)

    Pros

    Values employees that work hard. Rewards those that go above and beyond. The culture is changing in a positive way a.nd the gaps between departments are closing to allow every employee a better understanding of how the "gears turn at Kona"

    Cons

    Benefits - given the size of the company the benefits are good but compared to a much larger corporation they hinder the potential to bring on elite candidates.

    Advice to Management

    Keep listening to those in the weeds they may not always have a solution but encouragement to share opinions opens the door for great ideas!

    Kona Grill Response

    Jul 14, 2017 – Recruiter

    Thank you for the positive feedback. We are working hard to ensure everyone is having an exceptional experience by offering monthly events to bring our departments closer together. If you have any... More


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kona Grill full-time

    Pros

    Great money and great place to work

    Cons

    Shift were a little long


  5. "Fantastic Corporate Atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Kona, NC
    Former Employee - Payroll Specialist in Kona, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kona Grills Corporate office has a lively, upbeat, happy atmosphere that spreads infectiously through the restaurant locations. The corporate staff truly cares about their location employees and making sure that they have every available resource needed. The communication between the corporate office and site locations is impeccable and everyone works together with a smile. The entire staff has the mindset to get the job done, get it done with accuracy, and have fun while doing it in a professional manner. Great group of managers and support staff. I would work with these lovely individuals again in a heartbeat.

    Cons

    The corporate office is very small, there is not enough room for the entire support staff, but they are moving into a new office that should give more leg room to the employees.

    Advice to Management

    Keep up the great work, keep up with the team building and employee appreciation. The staff is obviously loved and it shows in how they pride themselves in their work. I would say to encourage more team building from department to department, that would be the only constructive criticism I could give for Kona.


  6. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Scottsdale, AZ
    Current Employee - General Manager in Scottsdale, AZ
    Recommends
    Approves of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    I have been in training for over a month now and have made a wise choice joining the Kona Grill team. A family that works very hard to make their guests a #1 priority along with creating a positive environment for their employees. They go the extra mile in training for all their employees and have a never ending drive to execute the freshest product. It's a model other restaurants should aspire too. I'm fortunate to be working for Kona Grill. They reaffirm the value of hospitality each and everyday.

    Cons

    There are no cons working for Kona Grill.

    Kona Grill Response

    Jul 14, 2017 – Recruiter

    We are excited you have chosen to join the Kona Grill team. We are thrilled to hear your experience has been positive and that you are enjoying our training. We are proud to have employees such as... More


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chandler, AZ
    Current Employee - Assistant Manager in Chandler, AZ
    Recommends
    Approves of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    The amount of time training is excellent training location are the best in keeping you in tune of what the Kona Brand is and that is a plus love the opportunity to be with such a fortune company

    Cons

    Just the time away from home but worth it

    Advice to Management

    Training at Austin TX with the team was great

  8. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Kona Grill full-time

    Pros

    Great atmosphere, great benefits and great training.

    Cons

    None so far, it's been a great start.


  9. "Hostess w/ the mostest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in San Antonio, TX
    Current Employee - Hostess in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kona Grill part-time (Less than a year)

    Pros

    Great atmosphere
    average pay
    Able to become National trainers in minimum of 6 months
    Easy side work
    awesome training for FOH and BOH

    Cons

    Too many host = no hours

    Advice to Management

    none


  10. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Miami, FL
    Current Employee - Host/Hostess in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly staff Environment is peaceful.

    Cons

    A Lot of down time


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