Kona Grill Reviews | Glassdoor

Kona Grill Reviews

Updated July 14, 2017
136 reviews

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3.9
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Berke Bakay
47 Ratings

136 Employee Reviews

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Pros
Cons
  • long hours- but all restaurants have (in 7 reviews)

  • Most side work you will ever do in a serving job (in 5 reviews)

More Pros and Cons

  1. "Kona Grill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Chandler, AZ
    Current Employee - Server in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kona Grill part-time (More than a year)

    Pros

    Very flexible job, manageable with other part time jobs or school. Great pay during busy seasons.

    Cons

    Inconsistent pay when slow season hits and not a lot of room for advancement. Quick employee turnover rate.


  2. "Kona Grill Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    Lot's of work and good tips.

    Cons

    Very long hours, sometimes over worked.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chandler, AZ
    Current Employee - Assistant Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    Great balance of life for growing family in management

    Cons

    nothing to report, everything has been great!


  4. "Kona is a great place to be a server."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    All employees and managers are willing to help, and have a cheerful attitude while at work.

    Cons

    Low on staff at the moment, so currently double shifts are common.

    Advice to Management

    hire more individuals


  5. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Kona Grill part-time (Less than a year)

    Pros

    The people that work there are great, its like a family, especially the male managers they are funny but also serious about their job.

    Cons

    When we got the female managers, all the hostess were unhappy because they butt into the hostess stand and when there was only the male managers they trusted the hostess to do their job the way they believed was best and didnt question every single seating.

    Advice to Management

    Don't micro manage the hostess stand.


  6. "So Far, So Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Gilbert, AZ
    Current Employee - Server in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kona Grill part-time (Less than a year)

    Pros

    Very busy restaurant, high check averages, great management, etc. At Kona I feel like management looks to hire employees who are genuinely nice/hard working people, rather than whoever has the most experience in the field. This creates a great atmosphere to work at, and has really allowed me to grow personally as a server. Training is really extensive here. They really make sure you know what you're doing before you're on the floor. Also it's a really long interviewing process: 3 interviews. Also a bonus is Kona uses Hot Schedules so it is really easy to change schedules and adjust. Plus management is really understanding about scheduling due to school, second jobs, or family.

    Cons

    There are lots of servers on at one time, with relatively small sections. I've only been here for a month, and they've hired about 6 more servers too and it's easy to tell some of the old servers are a bit irritated they're hiring so many new people and putting more on the floor at once. Also the tip out is really high, for example I made $130 the other night and only got to take $102 home.

    Advice to Management

    Maybe higher a cleaning crew to come every night instead of making the servers scrub the floors on their hands and knees, or raise the minimum wage up from $5 an hour. Other than that keep up the good work :)


  7. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Kansas City, MO
    Former Employee - Server in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Upbeat, fun environment and great coworkers. Good tips. Uses open table so it was easy to swap shifts with coworkers. I felt the training was well done and I felt confident with the menu.

    Cons

    As in any restaurant job, dealing with customers can be stressful. I had to purchase very specific shoes.

    Advice to Management

    None

  8. "Lots of fun, really easy but just the pay is a little lower"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun, in the mall, busy, the staff is a lot of fun

    Cons

    Not a lot of money, a lot of work, a lot of sidework


  9. Helpful (1)

    "Wonderful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN
    Recommends
    Positive Outlook

    I worked at Kona Grill full-time (More than a year)

    Pros

    Great supportive and efficient management, good variety of clientele between dining room and bar venues. Hot spot. Attractive staff and guests :P Great reputation, positive atmosphere, good money potential

    Cons

    A lot of sidework and cleaning. Burnout is real


  10. "Great Job!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Alpharetta, GA
    Current Employee - Manager in Alpharetta, GA
    Recommends
    Positive Outlook

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    Excellent growing company full of like minded, success driven people.

    Cons

    Restaurant manager hours 60+, working during off time.


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