Kona Grill Reviews | Glassdoor

Kona Grill Reviews

Updated June 1, 2017
134 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Berke Bakay
45 Ratings

134 Employee Reviews

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Pros
Cons
  • long hours- but all restaurants have (in 7 reviews)

  • Most side work you will ever do in a serving job (in 5 reviews)

More Pros and Cons

  1. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kona Grill full-time

    Pros

    Great money and great place to work

    Cons

    Shift were a little long


  2. Helpful (5)

    "Very shaky ground"

    Star Star Star Star Star
    Current Employee - Accounting in Scottsdale, AZ
    Current Employee - Accounting in Scottsdale, AZ

    I have been working at Kona Grill full-time (More than a year)

    Pros

    I like my co-workers. Nice, new office.

    Cons

    The corporate office has a very negative vibe at the moment. No communication or leadership from the VP's and CEO. Everyone is nervous about losing their job, and most people are looking for something else. No longer opening new restaurants - word is that they will be closing some. They are "laying off" some really key people in the organization. Stock price is down, and people are scared.

    Advice to Management

    Communicate with your team. Don't think that everyone knows what is going on, or what the game plan is. Please be leaders, be approachable. Get a plan together, and tell us what it is. Get rid of Great Plains!


  3. Helpful (1)

    "Location"

    Star Star Star Star Star
    Former Employee - Assistant General Manager in Houston, TX
    Former Employee - Assistant General Manager in Houston, TX

    I worked at Kona Grill full-time (More than 5 years)

    Pros

    Great overall corporate company to work for. Constantly is listening to it's people and trying to grow.

    Cons

    Growing too much too fast. Getting itself lost. Wants to open too many stores too quickly that current operations seem to fall off. Spends too much money on things like menus because they don't want to pay upfront for a better product.


  4. Helpful (1)

    "They are not Honest!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Scottsdale, AZ
    Current Employee - Accountant in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    New offices, athmosphere, good benefits, flexible schedule

    Cons

    Not telling the truth about the position I applied for, not being prepared for a new person to start on day one, not having the correct job description

    Advice to Management

    Defining the position of ACCOUNTS PAYABLE PROCESSOR correctly!!!

    Kona Grill Response

    May 15, 2017 – Recruiter

    We appreciate your feedback! This type of information will help us ensure our employees success. We strive to be an employer of choice and this feedback will help us achieve that goal. We wish you ... More


  5. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kona Grill part-time

    Pros

    Flexible schedule, great for students.

    Cons

    Long hours and give employees other opportunities.

    Advice to Management

    Be fair to your employees, and management needs to understand their positions and not be so "friendly" with the employees.


  6. "International Marketplace Grill Sucking Wind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Waikïkï, HI
    Current Employee - Server in Waikïkï, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kona Grill full-time (More than a year)

    Pros

    No customers so it's an easy gig.

    Cons

    No customers, poor management, new menu is a joke. No seafood, mostly chicken, what is this KFC Kona?

    Advice to Management

    Close the unit. There a dozen restaurants in the Marketplace and Kona can't compete.


  7. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kona Grill full-time

    Pros

    Exciting to work for a growing company

    Cons

    Staff turnover due to growth with the change and stress when developing in new markets is challenging sometimes


  8. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kona Grill full-time (More than 3 years)

    Pros

    Pay is ok... no standard for positions of pay

    Cons

    Work well over any quality of life they promise during interview... low ball pay no standards for rank in management.. no respect from senior management

    Advice to Management

    Take care of those that make your profit and payroll


  9. "Fantastic Corporate Atmosphere!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Kona, NC
    Former Employee - Payroll Specialist in Kona, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kona Grills Corporate office has a lively, upbeat, happy atmosphere that spreads infectiously through the restaurant locations. The corporate staff truly cares about their location employees and making sure that they have every available resource needed. The communication between the corporate office and site locations is impeccable and everyone works together with a smile. The entire staff has the mindset to get the job done, get it done with accuracy, and have fun while doing it in a professional manner. Great group of managers and support staff. I would work with these lovely individuals again in a heartbeat.

    Cons

    The corporate office is very small, there is not enough room for the entire support staff, but they are moving into a new office that should give more leg room to the employees.

    Advice to Management

    Keep up the great work, keep up with the team building and employee appreciation. The staff is obviously loved and it shows in how they pride themselves in their work. I would say to encourage more team building from department to department, that would be the only constructive criticism I could give for Kona.


  10. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Scottsdale, AZ
    Current Employee - General Manager in Scottsdale, AZ
    Recommends
    Approves of CEO

    I have been working at Kona Grill full-time (Less than a year)

    Pros

    I have been in training for over a month now and have made a wise choice joining the Kona Grill team. A family that works very hard to make their guests a #1 priority along with creating a positive environment for their employees. They go the extra mile in training for all their employees and have a never ending drive to execute the freshest product. It's a model other restaurants should aspire too. I'm fortunate to be working for Kona Grill. They reaffirm the value of hospitality each and everyday.

    Cons

    There are no cons working for Kona Grill.


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