Konica Minolta Business Solutions Reviews | Glassdoor

Konica Minolta Business Solutions Reviews

Updated August 17, 2017
654 reviews

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3.0
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Rick Taylor
86 Ratings

654 Employee Reviews

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Pros
  • Great products, great senior management (in 32 reviews)

  • Good message, good product offering (in 31 reviews)

Cons
  • Terrible upper management- trickle down effect to sales managers making them miserable (in 33 reviews)

  • Little flexibility regarding working hours and work-from-home possibilities (in 9 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Konica Minolta Business Solutions full-time

    Pros

    Space for growth, rewarding career opportunities

    Cons

    long hours, maternity leave policies need to be better


  2. "Good experience."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Konica Minolta Business Solutions full-time

    Pros

    Good experience if you want to work in a field service role

    Cons

    Copiers were usually dirty wit dust, toner and developer.. low pay.

  3. "Konica Minolta Business Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Konica Minolta Business Solutions full-time

    Pros

    Good Health Care Benefits.

    Cons

    A lot of Turnover.

    Advice to Management

    Provide opportunities to grow and learn, and let your employees know there is room for advancement in your company.


  4. "Named Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Konica Minolta Business Solutions full-time

    Pros

    Good health care benefits

    Cons

    Management has know respect for there employees


  5. Helpful (1)

    "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Copier Tech in Boston, MA
    Current Employee - Office Copier Tech in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Konica Minolta Business Solutions full-time (More than 3 years)

    Pros

    Actual meaningful training and skill building opportunities, relatively easy to transfer to different geographic regions, management seems hungry to embrace new technologies and industries.

    Cons

    Machines have become vastly more reliable in the past 10 years leading to maytag-man syndrome. Last year or so upper management has become increasingly eager to use metrics of questionable value to judge employee/team/regional performance.

    Advice to Management

    If you ask for unrealistic metrics the metrics you get back are not going to be real.


  6. "Ok Job, not the best management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Implementation Specialist in Anchorage, AK
    Current Employee - Solutions Implementation Specialist in Anchorage, AK
    Negative Outlook
    Disapproves of CEO

    I have been working at Konica Minolta Business Solutions full-time (More than 5 years)

    Pros

    Decent benefits, company invests in educating and training its employees, decent wages.

    Cons

    Management structure seems to be in effective at accomplishing goals. Departments don't communicate enough, and the Sales department has too much clout in terms of decision making, which is sad since they're often the least informed. This company seems very short sighted in its dealings. The end of every month and every quarter is a flurry of chaos and irate customers because of how quotas and bonuses are calculated.

    Advice to Management

    Don't let your sales department call all the shots. It leads to a LOT of wasted man hours, frustrated employees, and worst of all, it often leads to a breach of company ethics in the name of realizing revenue. Let service, and logistics be checks and balances, and for things like they ought to be.

    Rushing things out at the end of a month or quarter even when the equipment isn't ready, or the customer isn't ready happens a lot, and it makes us look bad. It creates chaos for service, logistics, and the customer. Customer satisfaction needs to be our first priority and profit will follow. The way I've seen things done is illogical, greedy, and shortsighted. Long term success comes from lasting business relationships, positive word of mouth, and happy employees, not because we rushed something and fumbled it just to make a number on a spreadsheet look nicer.


  7. "Onsite Desktop Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Konica Minolta Business Solutions full-time

    Pros

    great company to work for people are friendly

    Cons

    micro management , small offices

    Advice to Management

    place open door policy

  8. "I wouldn't recommed it,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Konica Minolta Business Solutions full-time

    Pros

    The company has great product, and good support for the sales department

    Cons

    The company needs new management, and structure.
     They don't allow sales people to work with more prospects then allocated by management, in order to succeed , which give a chance only for failure.
    The average new hire last not more then 15 month, that's says a lot about the company.


  9. "Indirect sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Konica Minolta Business Solutions full-time (More than 10 years)

    Pros

    I worked for a good team of outside sales pros

    Cons

    Traditional part of industry (Paper dependent) is disappearing.

    Advice to Management

    Hire young hunters and not old farmers.


  10. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Ramsey, NJ
    Former Employee - Marketing in Ramsey, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Konica Minolta Business Solutions full-time (More than 5 years)

    Pros

    Great place to work. The people are bright & work hard. The culture is one of learning and evolving like the products. Great leadership learning programs.

    Cons

    Upward or lateral mobility is limited.

    Advice to Management

    Share Corporate Goals/Strategies so their can be a more clear understanding of the Corporate priorities.


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