Koodo Mobile Reviews | Glassdoor

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Koodo Mobile Reviews

Updated February 17, 2018
87 reviews

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3.9
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Darren Entwistle
27 Ratings

87 Employee Reviews

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Pros
  • Benefits aren't as great as when we started but commission structure has improved (in 11 reviews)

  • Great commission, flexible hours, supportive team (in 9 reviews)

Cons
  • Little to no respect from management (in 3 reviews)

  • From less perks, to commission structure reworks that favor the best salesmen and not the others (in 4 reviews)

More Pros and Cons

  1. "Very small company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lee, NJ
    Former Employee - Anonymous Employee in Fort Lee, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Koodo Mobile full-time (More than a year)

    Pros

    There's no pros during the time I was there.

    Cons

    Location is terrible. Bad management and unprofessional in lots of ways. Working environment has too much foreign language.

    Advice to Management

    Less condescending attitudes, try not to be stupidly stubborn, and don't lie. Give decent pay and respect is the only way to keep talents.


  2. "Lots of learning and customer interaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty and Retention Specialist in Ontario, CA
    Former Employee - Loyalty and Retention Specialist in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Koodo Mobile full-time (Less than a year)

    Pros

    Learn how to deal with all types of customers. Develop interpersonal skills.

    Cons

    Changes come around too fast and too soon, constant new procedures and phone plans

  3. "Flexible and Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Koodo Mobile full-time

    Pros

    Flexible and Good Company to work with

    Cons

    could be stressful if short staffed


  4. "reviewing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Koodo Mobile part-time

    Pros

    good company and no complaints at all

    Cons

    no cons available or any bad reviews


  5. "Seller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Koodo Mobile full-time

    Pros

    Great condition, also great possibility in commission

    Cons

    It can be long hour without customer


  6. "For prospects, go corporate. Authorized dealer is a chill stepping stone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I have been working at Koodo Mobile full-time

    Pros

    One of the better cellphone companies in Canada. You don't feel like you're cheating the clients.

    Cons

    Technological infrastructure is not so great, but great employee customer service helps.
    As an authorized dealer, no benefits, but do get a rebate on phone plan.


  7. "Good company to work for!"

    StarStarStarStarStar
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Koodo Mobile part-time (More than a year)

    Pros

    Good management.
    Easy access to upper management with questions and concerns.
    Managers are very nice and work together with team members to create the best sales environment possible.

    Cons

    A slightly better commission structure to help out team members.

  8. "Great student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Manager worked with my schedule and was understanding that I had other commitments outside of work.

    Cons

    Mall was painfully slow making it difficult to get sales leads

    Advice to Management

    Keep doing what you're doing!


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Koodo Mobile part-time (More than 3 years)

    Pros

    Coworkers become like family, they are what make you want to stay. You build a really strong friendship

    Cons

    Management turn over is high, they will move mountains to get you transferred or terminated if they don’t like you. It’s petty and secretive they way they act in their little cohort of group chats, there is no open and honest room for growth or improvement. They have a click and will gossip non stop it’s actually pathetic

    Advice to Management

    The group chats are useless. They don’t act as a way for communication about important things because nobody answers actual questions it’s just to brag about sales. Train your managers and maybe ask about the group chats that the area manager isn’t involved in because that’s where the real dirty business goes down


  10. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Edmonton, AB (Canada)
    Current Employee - Sales Representative in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Koodo Mobile full-time (Less than a year)

    Pros

    Honestly it's the best to work
    Good benifit
    Health benefits
    Very good management
    Over all company is awesome care for employees

    Cons

    There is really nothing

    Advice to Management

    Keep up the good work


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