Koodo Mobile Reviews | Glassdoor

Koodo Mobile Reviews

Updated September 16, 2018
98 reviews

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3.8
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Darren Entwistle
33 Ratings

98 Employee Reviews

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Pros
  • "Great commission, flexible hours, supportive team" (in 9 reviews)

  • "They had great hours, several locations, good pay, free cell-phone and commission for selling plans and phones" (in 7 reviews)

Cons
  • "Changes in commission structure often, sometimes wasn't for the best" (in 4 reviews)

  • "No part time works less than 28hrs a week" (in 4 reviews)

More Pros and Cons

  1. "Very small company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lee, NJ
    Former Employee - Anonymous Employee in Fort Lee, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Koodo Mobile full-time (More than a year)

    Pros

    There's no pros during the time I was there.

    Cons

    Location is terrible. Bad management and unprofessional in lots of ways. Working environment has too much foreign language.

    Advice to Management

    Less condescending attitudes, try not to be stupidly stubborn, and don't lie. Give decent pay and respect is the only way to keep talents.


  2. "Lots of learning and customer interaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty and Retention Specialist in Ontario, CA
    Former Employee - Loyalty and Retention Specialist in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Koodo Mobile full-time (Less than a year)

    Pros

    Learn how to deal with all types of customers. Develop interpersonal skills.

    Cons

    Changes come around too fast and too soon, constant new procedures and phone plans

  3. "Koodo Part time Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Koodo Mobile part-time

    Pros

    Good pay
    Good environment
    Good discounts
    Reasonable hours

    Cons

    Consistently reducing commission
    Not many opportunities for growth


  4. "Great experience, supportive management, driven performance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Calgary, AB (Canada)
    Current Employee - Retail Store Manager in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Koodo Mobile full-time (More than 5 years)

    Pros

    Benefits, programs, leadership, flexibility, development

    Cons

    Salary can be a bit low. I make decent money, but at times have sales reps in my store making more than me hourly because of how the compensation structure works.


  5. "It's a job, not a lot of movement for other roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Toronto, ON (Canada)
    Current Employee - Sales Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Koodo Mobile full-time (More than 3 years)

    Pros

    Flexible scheduling, great benefits deal with a variety of people

    Cons

    Moving up is extremely difficult, almost impossible. The play is mediocre at best


  6. "Great team, bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Koodo Mobile full-time

    Pros

    Really great way to make neat friends and have fun but really depends on team

    Cons

    Not all managers are as good as some


  7. "Koodo sale rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Koodo Mobile full-time (More than 3 years)

    Pros

    Great company hard to advance

    Cons

    My area manager wasnt too bright

  8. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Koodo Mobile full-time

    Pros

    Great pay, benefits, resources and room for advancement.

    Cons

    Decline in YoY sales and commission structures hamper feasibility of sticking around as a top performer (understandable for a retail sales role).

    Advice to Management

    Be straight forward about compensation cuts, don't try to spin it. I'd have more respect hearing the company can't afford to pay in-store reps $30 an hour rather than be told how a change will be beneficial for reps.


  9. "Pretty good for entry-level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Victoria, BC (Canada)
    Former Employee - Customer Service Representative in Victoria, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Koodo Mobile (Less than a year)

    Pros

    - Commission and benefits for part-time was great (at the time)
    - Decent plans, not difficult to sell
    - Emphasis on customer experience

    Cons

    - Extremely high turnover
    - Management was questionable

    Advice to Management

    Take a look at your turnover rates and maybe address what is making that happen.


  10. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends

    I worked at Koodo Mobile full-time (Less than a year)

    Pros

    Good commission
    Good benefits
    Good management
    Opportunity to advance

    Cons

    Long hours of standing
    Rude/upset customers


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