Kraft Heinz Company Reviews | Glassdoor

Kraft Heinz Company Reviews

Updated May 24, 2018
2,656 reviews

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2.7
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Bernardo Hees
644 Ratings

2,656 Employee Reviews

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  1. Featured Review

    Helpful (5)

    "Meritocracy and Ownership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 3 years)

    Pros

    I joined the company in 2014 as a trainee shortly after the acquisition from BH and 3G. Within a matter of months, I earned the role as a Production Supervisor, where my factory won 1st place in an internal competition amongst all the plants in KH North America in 2016. By 2017 of Summer, after continuing to deliver results, I was offered a promotion as the Engineering and Maintenance Manager. Through further delivering on my targets, within 6 months, I was again, promoted into a Production Manager role. Within my 1st 4 years, the company has not fallen short from their promise of Meritocracy. The next step for me is working towards my master’s, in which the company is willing to provide support for, and Factory Manager. My experience overall has been at a fast pace, which is amazing to me, as I’m able to gain the knowledge and experience that I would otherwise have to wait years for in another company. Ownership is key to success, as you would treat the business as your own.

    Cons

    ZBB can be challenging, but attention to detail and discipline makes it manageable. Moving at a fast pace is not for everyone, however, those willing to take on more and take calculated risks, then it's not an issue.

    Advice to Management

    Provide more opportunity for scholarships (full coverage opportunities), sponsorship for Black Belt certification.


  2. "Great bonus, meritocracy and fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Cincinnati, OH
    Current Employee - Vice President in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 5 years)

    Pros

    - Bonu$
    - Super Fast Paced (SUPER!)
    - Meritocracy
    - Flat Organization (Analist to CEO in 4 or 5 levels)
    - Access to Senior Leadership

    Cons

    - Training and onboarding have room to improve
    - There's some confusion with the role of finance (they seem to think they run the business) but is being addressed.

    Advice to Management

    - keep organization flat, enable managers to translate strategy well to their teams, ensure you recruit people that will preserve this culture

  3. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 3 years)

    Pros

    - The largest bonus potential within CPG
    - Significant promotional/growth opportunity, ability to progress into different roles/disciplines
    - Very supportive team members!!
    - Great work environment and very tight group

    Cons

    Don’t really have anything negative to say - very happy to work for this company!


  4. Helpful (2)

    "So many experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 8 years)

    Pros

    Fantastic leadership team, Continuous learning opportunities, exposure to CEO, Board and Leadership, development opportunities, smart colleagues, amazing and iconic brands

    Cons

    Lots of change makes it difficult to keep track of who does what; lots of rumors and speculation can be distracting


  5. Helpful (56)

    "Come for the challenge and experience, leave for the diminished headache"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Kraft Heinz Company full-time (More than a year)

    Pros

    Pros at Kraft Heinz can be divided in tangible and experiential buckets.

    Tangible pros include:

    Ample PTO
    Company car and/or car allowance
    Solid benefits (including 401k and most types of medical insurance)
    Remote work/work from home flexibility (at least in field sales)
    Competitive pay (though this DOES have an asterisk, which is detailed below)

    Experiential pros include:

    People - By far the most significant pro to Kraft Heinz is having the opportunity to work with ambitious, knowledgeable, hardworking, and friendly people. In spite of the myriad cons below, there is camaraderie and a willingness to collaborate and work through issues together. There may be a lot of pain, but nearly everyone is experiencing it.

    Brand reputation - billion-dollar brands speak for themselves, and it’s fun to be able to work with products most consumers are familiar with

    Extensive learning opportunities - again, like pay, this comes with an asterisk; however, you really do learn a lot in whichever role you’re in, and you learn FAST. If and when you decide to leave, you will be HIGHLY marketable.

    Professional development opportunities -- while these opportunities are most salient for those coming out of company training programs and those recruited by 3G Capital-alum, it is nonetheless possible to be promoted/moved laterally into a role you’re passionate about, and to do so expediently, allowing you to cover and touch as many aspects of the business as possible.

    Cons

    Many people attribute most cons at Kraft Heinz to the management styles and organizational culture fostered by the executives, nearly all of whom are connected through 3G Capital, a Brazilian private equity firm. Those familiar with 3G’s culture through their other investment companies (AB InBev, RBI) will not be surprised by the cons below, but they are nonetheless important considerations for any potential new hires.

    Two key things to note is that KHC, much like other 3G companies, values both EXTREMELY lean operations, particularly in the form of aggressive cost cutting and Zero Based Budgeting (ZBB), and results-oriented measurements (MBOs and KPIs). While having that cultural exposure provides a leg up on how to navigate a company where literally everything needs to provide value, it creates significant headwinds in the following ways:

    Large Workloads, Large Turnover (Layoffs or Otherwise), and Large Experience Gaps - While employees are challenged and learn extensively about KHC’s business, in many cases this results in strong employee burnout from long hours and increasingly difficult expectations/MBO objectives. This burnout results in either layoffs or in resignations, as the workload involved becomes incongruous with the pay/target bonus allotted. This constant swirl of people results in experienced and intellectually valuable individuals to leave in favor of those willing to just work hard. In many cases, new hires may not always have the most relevant experience necessary for their current roles. In some cases, this is acceptable, but in many cases, it isn’t, creating low morale across the board.

    Perceived Personnel and Promotion Biases - In addition to being leanly staffed, KHC, much like other 3G companies, demonstrates some preference towards promoting those who are loyal and (pun intended) drink the Kool Aid, but those who have been previously affiliated with 3G, either through the firm itself or through its investment companies. As a result, the glass ceiling starts and ends with Brazilian men, followed by men who’ve demonstrated the most alignment towards the 3G doctrine. This can exacerbate low morale.

    Limited Resources -- As expected with ZBB, everyone at KHC learns to “do more with less.” In sales, this results in two significant problems towards business development: an inability to stimulate the business with appropriate promotional activity (since there is insufficient trade to spend on making the deal sweeter for customers and consumers) and an inability to get innovation in (again, partially related to trade, but innovation is also its own beast below). This puts employees in a position where targets are no longer feasible or reachable without additional resources, which is certainly frustrating.

    Short-term Innovation - In the CPG world, long-term innovation and an ability to have a strong pulse on disruptive trends is imperative to stay relevant and grow the business. While this is an industry-wide problem, many companies (including private equity firms!) have made significant acquisitions in smaller companies that have that pulse and innovation. KHC, however, is focused on acquisitions of larger companies in order to consolidate the industry and allow access to larger, already established brands that don’t need to be cultivated with significant “non-ZBB compliant” investment (ex: the infamous failed takeover of Unilever). In turn, most new items in the market are line/brand extensions that attempt to squeeze as much value out of the brand as possible without necessarily considering what that value would ultimately be. Additionally, a lot of the short-term innovation puts KHC in the strategic position of being a market lagger, not a market leader, as the company is usually coming out with products that are seen as feeble attempts to attack more innovative players.

    Complicated Bonus Structures - Bonuses are paid out as a multiplier of the performance of one’s geographic zone, as well as one’s personal performance (both tied into MBOs). This year, the company was informed that the US geographic zone did not meet their bonus this year, and would only be able to receive a fraction of their target based on their personal performance. This is somewhat convoluted, as it dilutes how much $$$ goes back to the employees and decays overall morale and company loyalty. This news becomes more difficult to swallow, as (in an unsurprising twist) most executives do receive bonuses due to their involvement in 3G and other 3G-backed business that may be performing well.

    Limited Employee Engagement - Field Sales engagement opportunities are limited to what employees can contribute out of pocket (ex: only HQ gets a holiday party). Opportunities to network, both within the company or within industry, have been limited to executives or have been phased out entirely.

    Advice to Management

    Overall, while I have been immeasurably grateful for the professional opportunities given to me, I can only really recommend KHC to those who are very early in their careers, as well as those who are simply looking to see how far up the ladder they can go. This is a great place to start, but once you begin to plateau, leave. For those who are more established, if you want a real challenge, go for it, but caveat emptor.

    The CEO has expressed a goal to reduce turnover in 2018, but to do so, there needs to be a fundamental understanding of how the current culture influences company loyalty. There is so much that can be done to unify the company beyond conceptualizing a “battle cry” and holding endless employee satisfaction surveys. Recognize that the company had a bad year, but pay out an appropriate bonus to make employees feel valued. Show that you care about your brands and your products by investing in them and the teams that make the magic happen. There are other ways to grow the bottom line beyond the cost number. Otherwise, let the declining share price (now down below its 2015 post-merger price) speak for itself.


  6. "Fast pace, entrepreneurial spirit, with a true respect for people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Vice President in Tampa, FL
    Current Employee - Area Vice President in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 3 years)

    Pros

    The team is great, operating with a high level of respect and collaboration. By far the most energetic and family oriented work environment! Strong brand loyalty to build on for years to come.

    Cons

    The company has a very fast pace on bringing innovation to the marketplace - we just need to ensure that we have the procurement process fully vetted out for flawless execution

    Advice to Management

    Continue to build on the customer momentum.


  7. Helpful (1)

    "Great place to work- fast pace and performance based."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Tampa, FL
    Current Employee - Vice President in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 3 years)

    Pros

    Amazing team with a high level of collaboration and drive to get the job done. The team operates as a “work family”. Great environment!

    Cons

    Continue to drive innovation to remain successful. Keep procurement at the forefront and plan full for flawless execution in the marketplace

  8. "Great Company, Awesome Team, Winning Combination!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Tampa, FL
    Current Employee - Sales in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time (More than 10 years)

    Pros

    *People - I've been with KHC for over 12 years and truly consider my co-workers my second family. Very genuine, smart, driven group of people we are fortunate to work with daily.
    *Development opportunities - vast majority of roles are filled from internal candidates who are promoted to take on new experiences and growth opportunities.
    *Culture - based on meritocracy, you are well rewarded and compensated on your results.

    Cons

    *Fast-paced environment is not meant for everyone


  9. "Keep growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Analyst in Chicago, IL
    Current Employee - Senior Human Resources Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraft Heinz Company full-time

    Pros

    So much growth in the company, allows for the opportunity for promotion, new responsibilities, and challenge in all roles

    Cons

    The company sometimes moves too quick, that processes seem redundant

    Advice to Management

    Keep up pushing employees to challenge themselves and grow in their careers. There's a point in time where cutting costs won't pay back with big returns. Keep that in mind to keep morale high


  10. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Winchester, VA
    Former Employee - Coordinator in Winchester, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kraft Heinz Company full-time (More than 3 years)

    Pros

    decent pay, good medical insurance

    Cons

    not a good work/life balance. swinging shifts weekly, ignorant management

    Advice to Management

    get new management


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