Krispy Kreme Reviews | Glassdoor

Krispy Kreme Reviews

Updated December 11, 2017
76 reviews

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2.0
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Krispy Kreme President and CEO Anthony Thompson
Anthony Thompson
15 Ratings

76 Employee Reviews

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Pros
  • Free doughnuts anytime you want (in 67 reviews)

  • Also you get free donuts which is awesome because everyone knows Krispy Kreme Doughnuts are amazing (in 30 reviews)

Cons
  • Low pay and lots of pressure keeping up with the expectations of the company (in 16 reviews)

  • The upper management outside of the building have no n idea (in 14 reviews)

More Pros and Cons

  1. "UNIT MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Krispy Kreme full-time (More than a year)

    Pros

    Always busy every day

    Cons

    You can't have work/life balance when get off work from grave yard shift.
    High turn over rate

    Advice to Management

    Take care your employee and manager


  2. "Growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Las Vegas, NV
    Former Employee - Shift Supervisor in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Krispy Kreme full-time (More than a year)

    Pros

    free dozen everyday you work, hours available, move up quickly, good base pay, weekly pay, active upper management , owners are around.

    Cons

    Management play favoritism, lazy management , frequent schedule changes, get called in a lot, lack of training, no training program, have to purchase your shoes and pants, direct deposit takes a long time.

    Advice to Management

    More efficient scheduling, implement a training program and adhere to it, enforce discipline and company procedures

  3. "It's what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Specialist in Charlottesville, VA
    Current Employee - Production Specialist in Charlottesville, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free doughnuts to take home, laid-back environment,

    Cons

    Managers not on same page and often contradict each other, More delegation than teamwork

    Advice to Management

    Hire new mangers


  4. "It’s kind of a headache."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Washington, DC
    Current Employee - Sales Associate/Cashier in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Most of my coworkers are very friendly and respectful. It makes you feel like you’re with family not really work!

    Cons

    The assistant manager is never there nor does she really work. She is a bad compulsive liar and will lie about any and everything if she gets the chance

    Advice to Management

    I think corporate should do pop up visit evaluations on every staff member including General managers, managers, and assistant managers.


  5. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    I have been working at Krispy Kreme part-time

    Pros

    Store level management was honest and dencent

    Cons

    Management of company at the franchise level was embarrassingly sloppy.

    Advice to Management

    Franchise owners need to match their store level managers' commitment.


  6. "route driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Delivery Driver in Oklahoma City, OK
    Former Employee - Route Delivery Driver in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Krispy Kreme full-time (More than a year)

    Pros

    The drive time wasn't to bad

    Cons

    management could be more effective

    Advice to Management

    Have better team chemistry


  7. "Hmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Krispy Kreme full-time

    Pros

    Free doughnuts all day

    Cons

    Every doughnut has to be perfect , and a lot is wasted

    Advice to Management

    Don’t hire slackers

  8. "Long Hours, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Sales Representative
    Current Employee - Route Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Krispy Kreme full-time

    Pros

    Minimal supervision during day to day operations.

    Cons

    Rigid corporate structure, pay scale no longer commission based.

    Advice to Management

    More employee input.


  9. "Unfortunate"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Delivery Driver in Thornton, CO
    Former Employee - Delivery Driver in Thornton, CO

    I worked at Krispy Kreme full-time (Less than a year)

    Pros

    Co-workers are just nice people. Until you are sick of them free doughnuts. You get paid weekly, which is nice to have that steady pay.

    Cons

    I was a delivery driver, which apparently is among the highest paying positions there. The people in the store were minimum wage, shift leads sounded like a few bucks more. The hiring manager said the route would take 5 hours, average out to a decent wage of $15ish / hour. Never made near that rate. Paid for the route, so the faster the better. It always took 8+ hours to complete a route. Far distances traveled, no way to improve the speed and route. Doughnuts almost never ready beforehand, I often had to fill my own racks which would add an hour off the bat. I averaged more in the $12ish range during my time there. 5PM - 3AM typical.

    Advice to Management

    Just need better organization. When you pay people so little, their effort will also be minimal. Be honest about a drivers hourly wage.


  10. Helpful (2)

    "Supply chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    No opinion of CEO

    I worked at Krispy Kreme as a contractor

    Pros

    Free donuts and beverages. Beautiful location.

    Cons

    The few months I was there my supervisor spoke literally 2 sentences to me. Only a few co-workers were friendly. I was let go for 'helping a co-worker their job (this person was new to the company and the ERP software and napping on my lunch break's. If you need a job and are kind and truthful DO NOT choose to work here. Note: there are more stores in Saudi Arabia and Mexico etc....than domestically. Ever hear of Americans needing jobs?

    Advice to Management

    This company has been in and out of trouble-it imploded in 2000, the SEC was looking into its accounting practices, and in the recent past has again taken another downturn. Management needs to talk to those who know what the customer wants-again it all involves communication...with the actual lowest wage earners of the company.


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