Kroger Reviews in Houston, TX | Glassdoor

Kroger Houston Reviews

Updated March 17, 2017
309 reviews

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Houston, TX Area

3.0
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Kroger CEO Rodney McMullen
Rodney McMullen
65 Ratings

309 Employee Reviews

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Pros
  • Flexible schedule in a industry that will forever thrive (in 223 reviews)

  • Flexible hours; Friendly staff; Safe work environment; (in 201 reviews)

Cons
  • Work life balance - More work with same/less resources (in 160 reviews)

  • Barely above state minimum wage (in 245 reviews)

More Pros and Cons

  1. "flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Houston, TX
    Current Employee - Customer Service Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger part-time

    Pros

    hours are good if you're willing to work.
    flexible schedule
    management is always understanding

    Cons

    if you have to tight of a schedule hours may be limited

    Advice to Management

    keep that flexibility it helps your employees more and allows them to work better.


  2. "ClickList from Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Galveston, TX
    Former Employee - Anonymous Employee in Galveston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Above minimum wage pay
    Some benefits if you remain
    A welcome environment with the other departments
    Guaranteed raises every 6 months, but only 25¢
    You can make much more if promoted, but good luck

    Cons

    Unrealistic expectations from Management
    30 seconds per item picked with 95% accuracy
    Was told I would be kept on if could stay under a minute, but was fired despite keeping near 40 secs my first month there. Real disappointment.
    HIGH competition, low job security
    Employees would literally sabotage each other to ensure they brought the groceries out to customers. You could earn tips if customer desired and if you were lucky enough. Easily make $15+/hr if you brought the groceries out, but only "experienced" employees got to and they all fought over it.
    Manager yelled at employees constantly over trivial nonsense unwarranted imo. Thankfully avoided that. She also cranked up the heater to 78* to accommodate for her missing thyroid and because sitting in a chair all day really doesn't work up a sweat. Work environment was second smallest in the nation despite being in top 10 busiest of nation. You will be PHYSICALLY OVERACTIVE rushing and lifting heavy totes unless you're management, then you get a chair to sit and watch others work hard. Great idea, but a trainwreck of a position because of how new it is and because of the lack of oversight by higher ups. Needs to be much less competitive or closely monitored.

    Advice to Management

    Set realistic goals for management and times. You claim "accuracy over speed" but that's just another lie obviously. Don't reward "the fastest" because I guarantee you they're either cheating or being overworked. How can you provide excellent customer service if you're rushing and worrying about time?!


  3. "Part-Time cashier in Kroger Signature"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Houston, TX
    Current Employee - Part Time Cashier in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    Start off (at my location at least), a dollar above minimum wage. This being my First Job, this sounded great! Friendly people, lots of work culture. Very laid back, flexible schedule, easy to get more or less hours, change availability, and get time off. President recognizes your work, you get surveyed by customers who want to leave a review and the president gives you a little award, a pin. Feels nice! Made a lot of friends here, glad this is my first job. I recommend to anyone looking for an easy way to ease into the working world. Also, they have a Union, which personally I'm not in but they're very cheap, you dont have to pay much of anything to be in, and they're effective. Good people have your back, even if you AREN'T in it. Part time workers will get paid time off after one year, insurance, healthcare, etc....

    Cons

    Legs hurt horribly by the end of your shift. You get these crappy comfort mats and by time you work just 4 hours your legs are shot. Ive tried getting better shoes and inserts to no avail.... Also, you'll have to work with people who NEED to be fired, but for whatever reason they keep them there despite several warnings. I got yelled at for calling in sick only twice over the past months because of bad illness, but theres these people being extremely rude constantly and messing around and they don't get even a look?

    Advice to Management

    We need to be able to walk around more and do other things here an there. It hurts too much to lock my legs for so long, even after doing stretches and moving weight around. We only have crappy little rugs


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  5. "Pharmacy technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Houston, TX
    Former Employee - Pharmacy Technician in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger (Less than a year)

    Pros

    You got a lot of hours

    Cons

    it was stressful, no time to learn. Super busy.


  6. "Not that great, but its okay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly Associate in Dickinson, TX
    Former Employee - Hourly Associate in Dickinson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger (Less than a year)

    Pros

    Friendly Co-workers, breaks were nice.

    Cons

    Cart pushing was terrible. Co-workers slacking off

    Advice to Management

    Some of the carts are so damaged and warped that it makes pushing them all in a harder feat than normal. Get better carts and more good ones.

    Some of my co-workers would slack of pushing the carts and when I get out there and do thier job the manager would blame me for not having enough carts in.

    They how ever are very flexible with hours if you have school or university.


  7. "Good but tiring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Barista - Starbucks in Houston, TX
    Former Employee - Barista - Starbucks in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    you get enough hours to work

    Cons

    pay is weak
    they work you to a bone
    not quite flexible with scheduling
    wants you to do everyone else's job

    Advice to Management

    When I started working there I loved it, but over time they started to show themselves. They weren't willing to keep me under 25 hours like I had expressed I wanted. Even part time, they had me working almost 40 hour weeks! I wasnt cross trained as I was hired to be a starbucks barista, but they would sometimes make me bag while we weren't busy because they were short of staff on baggers. Most of the time it didn't bother me but when I had to jump back from bagging to Starbucks, running across the store it was kind of annoying. My advice to management would be to play your employees more than minimum wage. They work hard, and please get more employees to help run your store!


  8. "Kroger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Houston, TX
    Current Employee - Deli Clerk in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kroger (More than a year)

    Pros

    You are apart of a union

    Cons

    Never get a raise rude people work there as well as shop there

    Advice to Management

    Ask things nicer and help out more instead of passing what you don't wanna do to other people.


  9. Helpful (1)

    "Bagger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bagger in Houston, TX
    Current Employee - Bagger in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    Weekly pay, and easy if you have a flexible schedule.

    Cons

    Getting carts and doing rejects (putting things away that customers didn't want at the end of the day)


  10. "Do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Clerk/Bagger in Conroe, TX
    Former Employee - Courtesy Clerk/Bagger in Conroe, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Gained valuable experience working with difficult customers and coworkers

    Cons

    Poor management, other workers often would not show up without giving notice


  11. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger full-time (More than a year)

    Pros

    Great place to work while searching for better paid jobs

    Cons

    Management can get you when he or she are in a bad mood

    Advice to Management

    Take it easy..



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