Kroger Reviews | Glassdoor

Kroger Reviews

Updated October 20, 2017
6,493 reviews

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3.1
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Kroger CEO Rodney McMullen
Rodney McMullen
1,579 Ratings

6,493 Employee Reviews

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Pros
Cons
  • Not really a fair home/work life balance (in 191 reviews)

  • Minimum wage never bothered me as a highschooler but now that I'm reaching the end of my college years it's not cutting it for me anymore (in 278 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (30)

    "More Than Most Know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger full-time (More than 10 years)

    Pros

    High associate engagement and appreciation for the contributions of associates. Good benefits including, medical, dental, vision, 401k contributions and more.

    Cons

    None. Except, some may plateau with few options for growth. However, If you are looking for a workplace of world class standards and staying power, this is the one. Many associates retire here with 40+ years with the company.

    Advice to Management

    Continue to strive in breaking barriers to reach new heights.


  2. Helpful (2)

    "Kroger is a good place to work, but not if you're seeking advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Bristol, VA
    Current Employee - Pharmacy Technician in Bristol, VA
    Recommends
    Approves of CEO

    Pros

    Store management allows employees to do their jobs without much interference. No micro-managing. Everyone is friendly and cooperative. Pay is good.

    Cons

    Very little opportunity for advancement.

    Advice to Management

    Cross-train pharmacy employees to work in other departments, if they want to. Consider promoting pharmacy techs within the store.

  3. "Great job of leading us in a very tough economy!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plant Engineer in Portland, OR
    Current Employee - Plant Engineer in Portland, OR
    Recommends
    Approves of CEO

    Pros

    There is very good training opportunities that is usually relevent to the required job tasks. There is a very good possibilities of promotion due to the various disciplines and departments such as facilities, manufacturing, retail, and new store construction or up grades. There is very good team work due to the integration of engineering and production and quality and safety. There are large capital improvement budgets in order to remain competitive with the competition both locally and nationally. It is usually a very fun place to work because it is very fast paced and the days tend to fly by.

    Cons

    Long hours are required during project installations and these are not usually compensated, noticed or acknowledged. It seems there is not ever enough time to get everything done required by upper management including audits, budgets, projects and the day to day activities to keep an aging plant and its associated infrastructure. It is a tight rope walk to keep old equipment running yet stay within spending on capital improvement budgets and maintenance budgets. It is difficult to justify the addition of maintenance mechanics so we are forced to work overtime which in the short term is good but in the long term can be a morale issue.

    Advice to Management

    Competing department goals often times conflict with each other


  4. "They are a great company with good people and great rewards."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Murfreesboro, TN
    Former Employee - Customer Service Representative in Murfreesboro, TN
    Recommends
    Approves of CEO

    Pros

    Good pay and Good benefits. I think kroger has the room to really climb up to the top. The supervisors are very nice but do a good job at keeping everyone productive. They give you the opprutunity to show what you're made of in order to excel. You rarely work more than 8 hours a week and they give you the opprutunity to work over time if you need to get payed time and a half.

    Cons

    There are times when the work environment is stressful with strenous activities. If you are struck mananging the parking lot then you might have to deal with harsh weather conditions.

    Advice to Management

    Keep up the good work. I am very impressed with how they carry themselves in the work environment.


  5. "Kroger is Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cincinnati, OH
    Current Employee - Analyst in Cincinnati, OH
    Recommends
    Approves of CEO

    Pros

    A company that continues to grow and is 2nd in the nation in sales (next to Walmart). If you look for open jobs and have a professional attitude and work hard you can move up fast. I have worked for the company for more that 10 years and have enjoyed moving up the ranks in about 5 different positions. If you see a position that you like apply for it... the worst thing that can happen is they say no, but you can get feedback on how to improve or skills you need to learn. Work hard and you will be rewarded.

    Cons

    I have not personally seen too much of a downside. When I did work in the stores the hours were sometimes not optimal but is expected when you are starting out.

    Advice to Management

    I would say that the coverage of Kroger throughout the country is great. Perhaps look to move to the Northeast.


  6. "The best retail pharmacy to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Memphis, TN
    Former Employee - Pharmacist in Memphis, TN
    Recommends
    No opinion of CEO

    Pros

    Career Opportunities, Compensation & Benefits

    Cons

    It is hard to get time off if needed, just as it is for every other pharmacy.

    Advice to Management

    Lunch breaks for pharmacists would be great.


  7. "A good place, depending on the management at the store."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photo Clerk
    Former Employee - Photo Clerk
    Recommends
    Approves of CEO

    Pros

    - employees within departments get a degree of anonymity to focus on their own job
    - great chance to work with customers

    Cons

    - have to work in a public setting most of the time (keep smiling!)
    - departments with no customers can cause boredom and feeling a little caged

    Advice to Management

    Not necessarily something to improve upon, but just an observation I've made due to working at different stores at different times: the employees will be happier and more comfortable, thus performing their jobs better, when the store managers aren't as tense and don't ride on their employees more than necessary.

  8. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager
    Current Employee - Associate Manager
    Recommends
    Approves of CEO

    Pros

    fun work environment. great benefits package. plenty of room for growth. great place for someone who is new to management to start a career.

    Cons

    union. salary is low for the amount of work, but the compensation package over the years makes up for the early years.

    Advice to Management

    take more time to listen to the new managers coming into the company. Many people are from outside the industry and have many ideas to share and grow. Think outside the box.


  9. Helpful (1)

    "12345"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Specialist in Richmond, VA
    Current Employee - Replenishment Specialist in Richmond, VA
    Recommends
    Approves of CEO

    Pros

    they have a great benefits package and you can move up quickly in the company. Managment will usually leave you be if you do your job right

    Cons

    Raises are minimal and the the union makes it a pain to really get higher wages. Managers cant fire people even if they want to due to the union contracts.

    Advice to Management

    Listen to your associates and delegate the work better. You need to notice talent and work harder to retain it, those 30 cent raises a year arent going to cut it.


  10. "Stock Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Clerk in Middlesboro, KY
    Current Employee - Stock Clerk in Middlesboro, KY
    Recommends
    Approves of CEO

    Pros

    Very good job security and room to excel and grow into more profitable positions in the company.

    Cons

    Our customer service is taken advantage of from time to time.

    Advice to Management

    Some of the current Managers need to have a better understanding of what each and every associate has to do pertaining to their jod title.


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