Kroger Reviews | Glassdoor

Kroger Reviews

Updated April 23, 2017
1,005 reviews

Filter

Filter


1,005 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible schedule in a industry that will forever thrive (in 232 reviews)

  • Flexible hours; Friendly staff; Safe work environment; (in 209 reviews)

Cons
  • Work life balance - More work with same/less resources (in 165 reviews)

  • Wages are barely above minimum wage to start (in 249 reviews)

More Pros and Cons

  1. "Current employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kroger full-time (More than 10 years)

    Pros

    Large company with positions ranging from manufacturing, advertising, store, office, trucking, maintenance, etc.; good benefits with an employee discount on our private label grocery which really helps a family with kids; get to work wth many talented and knowledgeable employees.

    Cons

    employees are spread thin both in stores and offices; retail wages tend to be lower than average; there are many employees leaving due to the recent retirement offer which is adding to the already stressful work environment. It's not supposed to effect the stores and customers but a lot of the people leaving directly support our stores daily business.

    Advice to Management

    Listen to employees and ensure they have the tools and time needed to perform job tasks well.


  2. Helpful (1)

    "Ok for 1st job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Atlanta, GA
    Former Employee - Barista - Starbucks in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Great customers..enjoyed working as as barista

    Cons

    Low pay, didn't get paid enough for everything required of me, managers weren't understanding about school schedule, no communication between managers.

    Advice to Management

    communicate better with each other and employees


  3. "ClickList from Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Galveston, TX
    Former Employee - Anonymous Employee in Galveston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Above minimum wage pay
    Some benefits if you remain
    A welcome environment with the other departments
    Guaranteed raises every 6 months, but only 25¢
    You can make much more if promoted, but good luck

    Cons

    Unrealistic expectations from Management
    30 seconds per item picked with 95% accuracy
    Was told I would be kept on if could stay under a minute, but was fired despite keeping near 40 secs my first month there. Real disappointment.
    HIGH competition, low job security
    Employees would literally sabotage each other to ensure they brought the groceries out to customers. You could earn tips if customer desired and if you were lucky enough. Easily make $15+/hr if you brought the groceries out, but only "experienced" employees got to and they all fought over it.
    Manager yelled at employees constantly over trivial nonsense unwarranted imo. Thankfully avoided that. She also cranked up the heater to 78* to accommodate for her missing thyroid and because sitting in a chair all day really doesn't work up a sweat. Work environment was second smallest in the nation despite being in top 10 busiest of nation. You will be PHYSICALLY OVERACTIVE rushing and lifting heavy totes unless you're management, then you get a chair to sit and watch others work hard. Great idea, but a trainwreck of a position because of how new it is and because of the lack of oversight by higher ups. Needs to be much less competitive or closely monitored.

    Advice to Management

    Set realistic goals for management and times. You claim "accuracy over speed" but that's just another lie obviously. Don't reward "the fastest" because I guarantee you they're either cheating or being overworked. How can you provide excellent customer service if you're rushing and worrying about time?!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Decent college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Associate in Lynchburg, VA
    Former Employee - Produce Associate in Lynchburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger (More than a year)

    Pros

    Flexible to class schedule, weekly pay

    Cons

    Low pay, late nights, overbearing management, and working holidays


  6. "Don't work in Floral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floral Clerk in Beavercreek, OH
    Former Employee - Floral Clerk in Beavercreek, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Discount on kroger brand foods

    Cons

    Worked terrible hours for terrible pay.


  7. "Great people, horrible pay structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Customer Service/Bookkeeper in Ronceverte, WV
    Former Employee - Cashier/Customer Service/Bookkeeper in Ronceverte, WV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Weekly pay, good store-level management, easy job to get (and keep), eligible for health insurance and paid vacation after a little over a year.

    Cons

    Minimum wage, minimal pay increases (like 5 cents/hour after 13 months followed by 5 cents every 6 months thereafter), limited advancement opportunities at store level, pay increases are purely time based and in no way related to the amount of responsibility you have in your job -- you can be doing bookkeeping yet be paid the same as a courtesy clerk.

    Advice to Management

    The pay system based purely on seniority is ridiculous -- if you keep piling on more responsibility on someone there should be commensurate pay increases to go with it.


  8. "Cashier/Bagger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Bagger in Lexington-Fayette, KY
    Former Employee - Cashier/Bagger in Lexington-Fayette, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than 3 years)

    Pros

    Flexible Hours, easy on students

    Cons

    couldn't care less about the employees, you are viewed as easily replaceable


  9. Helpful (1)

    "Lack of leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Analyst in Cincinnati, OH
    Current Employee - Workforce Management Analyst in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger full-time (More than 3 years)

    Pros

    Lots of talented people across the organization. Discount on private label products is nice. Salary and bonus are competitive (although it's not looking good this year).

    Cons

    History of promoting leaders due to friendships over merit. Has led to lack of operational knowledge at several levels of management. This has created a culture of passing the buck and a general lack of accountability and direction.

    Advice to Management

    Hold members of leadership accountable for their failures. Replace those with demonstrable inability to understand their department's functions.


  10. "great job"

    Star Star Star Star Star
    Current Employee - LSR in Phoenix, AZ
    Current Employee - LSR in Phoenix, AZ

    I have been working at Kroger full-time (More than 3 years)

    Pros

    great company to work for

    Cons

    lousy pay for the hours that are


  11. "Don't be taken advantage of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Augusta, GA
    Current Employee - Customer Service Representative in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than a year)

    Pros

    Flexible hours, advancement opportunities, healthcare options

    Cons

    Called in a lot, unprofessional, blatant favoritism, lack of rule enforcement, taken advantage of, they lie to you, nobody really seems to care

    Advice to Management

    Start cracking down, enforce the rules more, write bad employees up


Showing 1,005 of 5,603 reviews
Reset Filters