Kroger Reviews | Glassdoor

Kroger Reviews

Updated July 22, 2017
1,970 reviews

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1,970 Employee Reviews

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Pros
Cons
  • Sometimes difficult to maintain work life balance (in 174 reviews)

  • Minimum wage never bothered me as a highschooler but now that I'm reaching the end of my college years it's not cutting it for me anymore (in 266 reviews)

More Pros and Cons

  1. "My Kroger review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Sulphur, LA
    Former Employee - Admissions Representative in Sulphur, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger full-time (More than a year)

    Pros

    Liked providing customer service

    Cons

    Kroger pharmacy always had the most minimum people working and expected employees to do a 3 person job all day even through peak hours

    Advice to Management

    Hire more employees


  2. "Would like more support from 24-Seven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Portland, OR
    Current Contractor - Anonymous Contractor in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I have been working at Kroger as a contractor (More than a year)

    Pros

    good location, nice people, parking

    Cons

    poorly managed, no voice , poor treatment of contractors

    Advice to Management

    Include contractors in conversations, offe them employment at some point rather than keeping them as contract endlessly

  3. "Decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Clerk in Shelby Township, MI
    Former Employee - Courtesy Clerk in Shelby Township, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger (More than a year)

    Pros

    Flexible schedule (mostly), schedule always came two weeks in advance, friendly peers, easy to adjust to, fast but not overwhelmingly paced

    Cons

    The very low pay (especially in comparison to the labor), the hours, through the computer system it could take over a month to have an approved vacation

    Advice to Management

    During the school year, take into consideration the minor workers school schedules before scheduling for work. Also, this is more of a corporate thing, but close down a store before opening a new one. Our store had this huge rush to hire a bunch of workers for every department, then after the store opened and started suffering, they had to lay off a ton of people. People who actually needed the extra money got laid off.


  4. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Richmond, VA
    Current Employee - Front End Cashier in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    Customers are typically nice. Not to stressful.

    Cons

    Management is always very iffy. Hour are bad. Pay is very questionable. They don't train you on how to actually do your job properly in the massive amounts of hours you spend at the training center.

    Advice to Management

    Treat your Crew member better. They are your key to happy customers.


  5. "Experience in Multiple Positions at Kroger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denton, TX
    Former Employee - Anonymous Employee in Denton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than a year)

    Pros

    Kroger is definitely right for you if you love a lot of coworkers! I was hired as a courtesy clerk, and promoted to cashier & self-checkout attendant within 5 months. I loved my time at Kroger because the atmosphere was friendly and you really create great bonds with your coworkers. Plus, customers are always interesting people! They had an awesome schedule system when I worked there, where you could log in using the internet anytime from home and see your schedule/ask for days off. Your days off are almost always approved since there is usually an abundance of employees at big grocery stores such as this one! I also had a 10% off Kroger brands employee discount when I was there, which wasn't a lot. Employees also sometimes get bonus fuel points just for being employees!

    Cons

    The pay isn't too good. Just above minimum wage when I worked there. And, if you get promoted (like I did) and don't remind your supervisor to give you a raise, you won't get one. There are always "union" people ready to pounce on employees in the store to try and get them to join the "union" by offering them free-pizza type discounts and goodies. The shifts can be late into the night (1am) if you are the closing self-checkout person, or 11pm if you are the closing cashier or courtesy clerk.

    Advice to Management

    Give your employees the raises they deserve. Acknowledge someone when they do their job well, and give them chances to lead.


  6. "My job at Kroger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Columbus, OH
    Current Employee - Cashier in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than a year)

    Pros

    Weekly pay
    Easy job
    Communication skills
    You

    Cons

    Managers
    Scheduling
    Co-workers
    Customers
    Hourly wage

    Advice to Management

    They should manage their workers better than what they do now because they suck at it now


  7. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Atlanta, GA
    Former Employee - Pharmacy Technician in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger (More than a year)

    Pros

    Lots of available hours to work since the grocery store has long hours. Nice to be able to do shopping after work without driving elsewhere. Good employee perks, even for part time people.

    Cons

    MICROMANAGEMENT! The Pharmacist in my store had been at that store for 20 years & had people who would leave and come back the next day if they came in and she wasn't there. She knew the "traffic flow" at that pharmacy better than anyone but she was still shackled by management wanting to dictate to her when and how many hours she could schedule us to work. As a result, we would be short staffed some days and have too many people on others because management's scheduling requirements didn't match up with the reality of the customer load.

    Advice to Management

    Let your Lead Pharmacist have the freedom to run the pharmacy as each location has its own ebb and flow, and do not force cookie cutter scheduling on them.

  8. "Produce Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Rochester Hills, MI
    Former Employee - Produce Clerk in Rochester Hills, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than 3 years)

    Pros

    I got a lot of experience in the natural foods department as a backup manager. Although that was not my official title. If you work hard you can move up. Definitely work around school schedules

    Cons

    Wages are not the best, but got me through college.

    Advice to Management

    Know your employees, and their work ethic.


  9. "Good company with great growth opportunities but start young."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Indianapolis, IN
    Former Employee - Assistant Store Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kroger full-time (More than 3 years)

    Pros

    Very solid company financially! Still growing market share here and nationwide and acquiring other franchises nationally. Will be around for a long time! Sharing success offers hourly employees an hourly bonus 4 times per year

    Cons

    Real management experience doesn't get recognized. So, starting salary is low. 50 hour work week minimum! Often times finds newer managers are glorified stock people. Great teammates

    Advice to Management

    Realize the quality and experience you already have!


  10. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Clerk in Lehi, UT
    Current Employee - Home Clerk in Lehi, UT
    No opinion of CEO

    I have been working at Kroger full-time (More than a year)

    Pros

    Great coworkers. Everyone tries to help each other out. Also with each season the work load tends to change in the usualy day to day work.

    Cons

    A lot of difficult customers but thats to be expected in retail. Also theres long periods of physical labor which can be a strain on the body.


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