Kroger Reviews | Glassdoor

Kroger Reviews

Updated May 24, 2017
5,711 reviews

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5,711 Employee Reviews

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Pros
Cons
  • Work life balance - More work with same/less resources (in 167 reviews)

  • Barely above state minimum wage (in 256 reviews)

More Pros and Cons

  1. "Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Courtesy Clerk in Mesquite, TX
    Former Employee - Cashier/Courtesy Clerk in Mesquite, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    A great place to get a part time job

    Cons

    A lot of pressure is possible from customers

    Advice to Management

    Keep up the good work


  2. "Fuel Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fuel Manager in Garden City Beach, SC
    Former Employee - Fuel Manager in Garden City Beach, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Kroger full-time (More than 5 years)

    Pros

    Great Company to work for. Great Managers, great co workers

    Cons

    Low pay union does not fight for employees wages

    Advice to Management

    Raise everyones pay. And give fuel clerks ins. Just like inside cashiers.


  3. "Kroger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bakery Clerk in North Decatur, GA
    Current Employee - Bakery Clerk in North Decatur, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than a year)

    Pros

    Good benefits, really good work, enjoyable jobs

    Cons

    Work doesn't match the pay.

    Advice to Management

    N/A


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  5. "It's okay here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clicklist Attendant in Sidney, OH
    Current Employee - Clicklist Attendant in Sidney, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    Pay and benefits are good. I think that pay should be a little higher but it is nothing to complain about.

    Cons

    Leadership and inconsistency in policies are very shaky. The management should remember what it is like to be hourly. Much leadership has little to no experience being a leader.

    Advice to Management

    Think back to when you were an hourly associate


  6. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Lebanon, OH
    Current Employee - Customer Service in Lebanon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    I like to help the customers understand our system.

    Cons

    The interaction of the staff and customer service is not a very long time.


  7. "Bakery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baker in Portland, OR
    Former Employee - Baker in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great customers and co workers

    Cons

    No cons. loved working for Kroger


  8. "I Hope You Have Good Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Clerk in Nashville, TN
    Former Employee - Bakery Clerk in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kroger part-time (More than a year)

    Pros

    Will always have something to do
    Consistent hours
    Always on schedule
    Will always need you
    Set wage increases
    Good benefits

    Cons

    Benefits come after 9 months
    Managers not communicative
    Wage increases .10 cents every 6months/No negotiation
    If your managers don't like you they may tamper with your pay schedule


  9. "OK job overall, but requesting time off is a big issue under tyrannical management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frozen/Dairy Associate in Richmond, VA
    Current Employee - Frozen/Dairy Associate in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than a year)

    Pros

    Competitive salary, pay increase from previous job; flexible hours to employees including average joes, students, and military; quiet, relaxed work for the most part if you are a stocker; decent health benefits; friendly customers/co-workers.

    Cons

    Quite a few cons...

    -Raises are few and far between (only 15 cent increases)
    -Severely unstaffed with more employees going than coming
    -Supervisors and management don't appreciate good, hard work efforts, but are quick to be condescending whenever something goes wrong
    -Current management is apethetic to time off requests, even for important events like internships and interviews, and caring for sick family members. I was once threatened with a write-up when I called out of work one day because of severe stomach pains related to GI issues, was forced to work under the influence of pain.
    -Full-time hours with part-time pay
    -Inconsistent hours (late nights, early mornings)
    -Constantly working holidays and weekends with no gratitude from higher-ups
    -Management expects you to know everything about the job the minute you first walk through the sliding doors, doesn't take time to help you know about things or address questions, scolds you when you don't know how to do something
    -Part-time employees have to work over a year to get their first week of paid vacation

    Advice to Management

    Show your employees some humanity and respect! Employees should not be taken for granted or treated like a number. When you treat your employees with respect and show concern for their lives and needs, that will keep those employees satisfied and they'll stay at their jobs. When people stay at their jobs, a positive feedback cycle begins with more productivity, better work morale, which translate to a healthy store/work environment and happy customers. Otherwise, you will continue to lose people, which will put even more stress on the people that stay, until they eventually lose interest and quit as well. Take more time to show new employees the ropes, and show more appreciation in general...especially to the people to choose to work over the holidays and weekends.


  10. "Dealing with working at Kroger."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Richardson, TX
    Current Employee - Cashier in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger part-time (More than a year)

    Pros

    Some members of management Like Kelin B. is good and Michael and Eddie are fantastic! So is LaQuesha...It doesn't feel like the pay is only $7.75 an hour.

    You can also contribute to a 401k and purchase stock in the company through the stock purchase program.

    Cons

    Internally trying to switch jobs within the company is difficult and complicated if you are more qualified and looking to branch out.

    The 401k has NO MATCH. That is disappointing because when I was trained I was told it matched 100% of 3% and 50% of 4 and 5 percent. So this was a bummer when my contributions started and I found this out.

    Advice to Management

    Make it simpler for us to apply for other roles within the company.


  11. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Bristol, VA
    Current Employee - Front End Cashier in Bristol, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger (More than 5 years)

    Pros

    If you need more hours they are willing to work with you. Through 4 years of college I worked over breaks and they were great at giving me hours. Management was also really great!

    Cons

    Coworkers could be rude and unwilling to work as a team, but this could go for anywhere.


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