Kroger Reviews | Glassdoor

Kroger Reviews

Updated July 22, 2017
1,970 reviews

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1,970 Employee Reviews

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Pros
Cons
  • Sometimes difficult to maintain work life balance (in 174 reviews)

  • Minimum wage never bothered me as a highschooler but now that I'm reaching the end of my college years it's not cutting it for me anymore (in 266 reviews)

More Pros and Cons

  1. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Clerk in Lehi, UT
    Current Employee - Home Clerk in Lehi, UT
    No opinion of CEO

    I have been working at Kroger full-time (More than a year)

    Pros

    Great coworkers. Everyone tries to help each other out. Also with each season the work load tends to change in the usualy day to day work.

    Cons

    A lot of difficult customers but thats to be expected in retail. Also theres long periods of physical labor which can be a strain on the body.


  2. "Decent job to start off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Denton, TX
    Former Employee - Cashier in Denton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than a year)

    Pros

    It was a nice college job, the hours were pretty flexible, and I met some really great people. Good for short term.

    Cons

    Egocentric managers, and just general dysfunction. Managers would often treat employees like children, and there were instances of theft from higher ups. Many did not get enough hours

    Advice to Management

    Hire managers who don't abuse their power.

  3. "Pharmacy technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Starkville, MS
    Current Employee - Certified Pharmacy Technician in Starkville, MS
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kroger part-time (More than a year)

    Pros

    Fast-paced learning environment. If you can make it doing this, you can do anything.

    Cons

    Dealing with career technicians can be difficult

    Advice to Management

    Choose technicians wisely.


  4. "Deli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Ann Arbor, MI
    Former Employee - Deli Clerk in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than a year)

    Pros

    Customers in the area were usually fairly nice. The store itself is also very nicely set up and almost always clean. I actually enjoy shopping there. Plus the lanes move quick.

    Cons

    Management didn't seem to care. A lot of people I worked with didn't care about their jobs which is endlessly frustrating. "Customer is always right" attitude. Literally anything the customer wanted we gave them.

    Advice to Management

    Care about your jobs a little please? The managers I worked under did not care about us, and tended to be lazy. I know this changes massively from store to store, but maybe better training/vetting is necessary.


  5. "Kroger can suck your soul out of you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger full-time (More than 3 years)

    Pros

    Benefits, hours, insurance, union, discount

    Cons

    Low pay, heavy workload, understaffed, lack of training, lack of communication, hard work is not appreciated nor is it acknowledged. Stickers on the name tag arent rewarded properly, department heads give themselves stickers to win rewards in the drawings. Rudd customers are rewarded.

    Advice to Management

    Come into the departments to see how much work we actually have. Tell your higher ups that we need more staff and hours to get our jobs done properly and up to health department code. If we had enough staff and department hours we would finish our work and actually have time to encourage sales to customers.


  6. "Deli Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Manager in Highlands Ranch, CO
    Former Employee - Deli Manager in Highlands Ranch, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kroger full-time (More than a year)

    Pros

    Constantly and always staying busy

    Cons

    Such a turnover on staff and never enough staff


  7. "Produce Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Lawrence, KS
    Former Employee - Produce Clerk in Lawrence, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than 5 years)

    Pros

    I really enjoyed building lasting relationships with co-workers and customers. Plus, they have excellent flexibility with scheduling for students.

    Cons

    This company (Dillons) was much more focused on taking care of the employees, before Kroger took over. Steadily the pay and benefits have declined. They will even go as far as to terminate and re-hire employees to prevent them from receiving benefits that were 'grandfathered in.'

    In short, it's a great part-time job for students, but not exactly my top choice for a long term career.

    Advice to Management

    Provide the Store managers with more training on how to motivate and develop thier employees. Many of the Department managers were great to work under, but the store manager was unbearable. You know you have a problem when so many long term employees request to be moved to another store.

  8. "Courtesy Clerk"

    StarStarStarStarStar
    Former Employee - Courtesy Clerk in Cincinnati, OH
    Former Employee - Courtesy Clerk in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook

    I worked at Kroger (More than a year)

    Pros

    Good entry level position, good for high school kids or college kids.

    Cons

    Management changes a lot, terrible hours


  9. "Okay. Not the best but okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Mount Gilead, OH
    Current Employee - Front End Cashier in Mount Gilead, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    I honestly cannot think of any pros. You have to work at Kroger for a long time to qualify for any of their benefits. Also moving departments can be difficult because of seniority.

    Cons

    I have worked in 2 departments during my time at Kroger. Front end bagger, cashier, and both third shift and day time grocery replenishment. In moving departments I got paid 10€ more for doing 5x the work I was doing. That is not worth it to me.


  10. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TDCJ in Huntsville, TX
    Former Employee - TDCJ in Huntsville, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger part-time (More than 10 years)

    Pros

    Get to meet lots of people

    Cons

    shifts are not consistant they change daily

    Advice to Management

    consider people have outside lives


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