Kroger Reviews | Glassdoor

Kroger Reviews

Updated September 21, 2017
813 reviews

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813 Employee Reviews

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Pros
Cons
  • Sometimes difficult to maintain work life balance (in 184 reviews)

  • Minimum wage never bothered me as a highschooler but now that I'm reaching the end of my college years it's not cutting it for me anymore (in 273 reviews)

More Pros and Cons

  1. "Very low pay compared to similar jobs with terrible management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clicklist Attendant in Christiansburg, VA
    Current Employee - Clicklist Attendant in Christiansburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kroger full-time (More than 5 years)

    Pros

    Kroger does have flexible hours and decent benefits for full time.

    Cons

    Incompetent/Unapproachable Management
    Management berates you
    Understaffed, therefore little to no breaks
    High expectations, little to no incentive
    Rampant Favoritism
    Poor part time benefits

    Advice to Management

    Number one, raise your pay. You're expecting so much out of your employees for low wages. Two, actually listen to your employees and don't berate them, especially in front of customers for a simple mistake your employee may have made. Three, more staff is needed. My department is always scrambling around because we're understaffed. I usually have to work 10+ hours on busy days with zero of the 3 "guaranteed" breaks. Favoritism needs to be checked and corrected.


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Kroger (More than a year)

    Pros

    Weekly pay, nice Co workers

    Cons

    Everything. Absolutely everything. Low staff, low pay, horrible management. Management acts more like a clicky highschool rather than adults. They even scheduled highschool students on the day of their graduation.

    Advice to Management

    Get your act together and treat people like human beings.

  3. "Barista"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time

    Pros

    You receive a weekly paycheck.

    Cons

    Long hours with terrible pay, including overtime.


  4. "Terrible place to work they treat new employees like crap if you work in a bakery get prepared to get walked on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cake Decorator
    Current Employee - Cake Decorator
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    If you decorate cakes and your new the non decorators will come and tell you how to do your work when they themselves dont decorate very low pay nothing but drama

    Cons

    If you like protein they have gnats in the icing for you

    Advice to Management

    Start hiring people that dont rip into your new decorators that dont know how to even decorate there self clean house maybe the new people you bring in will stay and pay sucks with no breaks not a very good place Kroger Springfield Ohio Bechtle you work people to death NO TRAINING you get put on your own the first day you start people only answer questions if u got them


  5. "terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger full-time

    Pros

    None I can think of!

    Cons

    To many to list! Seriously!

    Advice to Management

    Thousands of employees have offered advice and solutions but nothing changes!


  6. "Headache and a half (with benefits)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Kroger part-time

    Pros

    company pays insurance premium on your behalf, employee only pays $5/wk, $10/wk for full-time plan.

    mandatory 5 days of paid training before being put to work

    I've seen a lot of people having physical, emotional, or mental difficulties preventing them from being able to stay employed other places come here as a safe haven and keep a job for a long time.

    Cons

    pay scale for years has been $7/hr with 5 cent raises every 6 months. This gives the employee the impression that this is how much they are worth as a person, and morale is perpetually in the toilet.
    Most positions in the store are more labor intensive than they'd like to let on to the general public, leaving 90 pound ladies by themselves on a shift that requires lifting in excess of 60-80 pounds repetitively, in slippery freezers, the whole nine yards. If they'd put enough people on the task, it wouldn't be so dangerous or so murderous to the body.

    To compound this, the president of the company finally gave in and changed the pay scale, with this as his explanation: (from division conference call) "Kroger's massive rate of turnover has cost me over 20 million dollars in Atlanta division alone, I've decided to raise the starting rate for clerks to $9/hr, So you all can be proud, once again that Kroger is the best job out there."

    Advice to Management

    We sit here doing the right thing, day in and day out.
    You send people that understand CAO, shrink, and food safety less than we do to come criticize us and tell us we're failures every other week.
    We try to explain this stuff right to them while they're here, but they just plug their ears and pretend it's not real, and keep coming back with the same nonsense.
    Criticizing BOH on delivery days before it's been recieved by CAO. Shooting a two-facing spot on the shelf as a hole when it's half full.
    Not knowing what fast and slow moving means.
    Not knowing how to even USE a gun
    Giving terrible advice just to have said something, then we follow this advice and they come back next time with comments of how stupid we are for doing it that way, forgetting it was their idea.

    They're clueless and inconsistent.
    How can you trust reports and figures from people who don't understand what they're looking at and refuse to critically think?
    And you've been paying us 7 bucks, and these guys 50k?


  7. "Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroger part-time

    Pros

    Corporation big on ticking off the boxes on training for all the basics.

    Cons

    Training falls short when on the job training is left to the floor/department supervisors.

    Advice to Management

    Encourage all department managers/leads to continually train.

  8. "Worst company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger full-time (More than a year)

    Pros

    Friendly co-workers, and nice environment for the most part and the benefits, however, benefits are provided by the union.

    Cons

    There's a lot of cons to working for this company, there's a lot of envious people who would lie to get you in trouble, you could go above and beyond for them and not get acknowledge and be treated like disposable. Beware of who you become close here, there's a lot snakes who work there, who would love to see you fall. DRAMA.

    Advice to Management

    Be more courteous to your employees, treat them like people. NOT LIKE ANIMALS. Take some management classes and learn how to manage and support.


  9. Helpful (1)

    "Poor Hours, Poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Rolla, MO
    Former Employee - Deli Clerk in Rolla, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger part-time (Less than a year)

    Pros

    Friendly co-workers
    Clear management expectations
    There honestly were not a large amount of pros

    Cons

    Very low pay
    Had to join a union which took half of my already low paycheck


  10. "Courtesy Clerk/Bagger Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Clerk in Scottsdale, AZ
    Former Employee - Courtesy Clerk in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kroger part-time (More than a year)

    Pros

    Easy Training and good/ flexible with schedule conflicts.

    Cons

    Did not provide workers with water after tidying carts in 110+ weather. Constantly encouraged to never stop moving on the floor i.e. to never stop bagging and to always move to another lane once one is completed. Star reward system whose points were abused by different head employees. Picking favorites in the employee's reward system.

    Advice to Management

    Run the store better... Moral, ethics and everything.


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