Kroger Reviews | Glassdoor

Kroger Reviews

Updated April 26, 2017
1,008 reviews

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1,008 Employee Reviews

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Pros
  • Flexible schedule in a industry that will forever thrive (in 232 reviews)

  • Flexible hours; Friendly staff; Safe work environment; (in 209 reviews)

Cons
  • Work life balance - More work with same/less resources (in 165 reviews)

  • Wages are barely above minimum wage to start (in 249 reviews)

More Pros and Cons

  1. "Asp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources ASP in Columbus, OH
    Current Employee - Human Resources ASP in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger full-time (More than a year)

    Pros

    Stable company, good hours

    Cons

    Terrible insurance and pay!!!


  2. "Store 500 Richmond VA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fuel Center Associate in Richmond, VA
    Current Employee - Fuel Center Associate in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    At this store, very little.

    Cons

    Little employee off time and few breaks.

    Advice to Management

    At this store, update POS systems. Hire people to get jobs done


  3. "Kroger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger part-time (Less than a year)

    Pros

    Flexible Schedule, Great teamwork, Great Staff

    Cons

    Low Salaries, Low Salaries, Low Salaries

    Advice to Management

    Need more training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Katy, TX
    Current Employee - Customer Service Representative in Katy, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than 3 years)

    Pros

    Works good with schedule, able to find really amazing people to work with, can be very understanding of personal problems at some points.

    Cons

    Management, not being thanked/acknowledged, minimum wage is low, supervisors can be a little confused to what's going on.

    Advice to Management

    Please let your employees know they matter.


  6. "Retail."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Gig Harbor, WA
    Former Employee - Assistant Store Manager in Gig Harbor, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kroger full-time (Less than a year)

    Pros

    Paid on time. Simple outline. Could count on having labor to complete tasks. Large company. Friendly people to work with and be around.

    Cons

    Politics. Poor leadership of corporate level. Lots of broken promises and misleading remarks. Let go without any real reason and offered a demotion to stay with the company.

    Advice to Management

    Follow through


  7. Helpful (1)

    "Asst bakery mgr/cake decorator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Bakery Manager in Coppell, TX
    Current Employee - Assistant Bakery Manager in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger (More than 5 years)

    Pros

    Inexpensive insurance. I pay $15/wk for a family of 3.

    Cons

    The store management is horrible. Constantly riding us to do more than what's humanly possible. I'm a very hard worker. I never take a lunch, a break, or even use the restroom. I work at an exhausting pace and I'm still pressured to do more or be "written up". It's ridiculous.

    Advice to Management

    Come work in my department for a day. See what we do and help out. Maybe then they'll see how hard it is to accomplish the impossible, unrealistic amount of work they are requiring from us.


  8. "No chance to move forward."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Richmond, VA
    Former Employee - Line Cook in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Kroger full-time (More than 10 years)

    Pros

    The pay wasn't horrible, my store had decent health benefits thanks to the Union. By the time I quit I had three weeks' paid vacation.

    Cons

    It is not a supportive working environment if you are LGBT+, have anxiety or depression, or any invisible illnesses or disabilities. HR will side with management whenever they can, even if the environment is abusive and degrading. HR told the management at my store not to stand up for trans employees, and not to correct employees or customers who misgender them. When argued, they refused to see how this could create a toxic work environment for trans individuals. When I had problems with my anxiety, which was creating physical problems for me while at work (notably upset stomach), I was only singled out and management seemed unwilling to understand that my body's reactions were outside of my control.

    The reason I quit, however, was that I had been with this company for so long, and turned down for promotions too many times, for reasons unrelated to my ability and willingness to perform the job. Store level management and upper management routinely lied to and misled employees, including myself. Morale is frequently low, turnover is high, with no real attempts to retain long-time employees. Finally, the store culture was no longer something I could safely take part in. They do not care about you as a person, and any attempts to prove otherwise are self-serving and ultimately empty.

    Advice to Management

    Be honest with employees. Stop the gimmicks and trust them. You also need better support for LGBT+ employees. If you ever think having an LGBT specific HR person is a good idea, give me a call.


  9. "Take college classes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Selector in Puyallup, WA
    Former Employee - Order Selector in Puyallup, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger full-time (Less than a year)

    Pros

    Okay-ish money, overtime available. 4 - 10 hour shifts. Relatively easy work.

    Cons

    You get treated like a peon without a college degree.
    You don't make nearly enough money.
    Hazardous work environment.
    Heavy lifting.
    Monotonous work.
    You have to deal with a large amount of grunts in this area of work.

    Advice to Management

    Treat your employees with more respect.


  10. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Forest, VA
    Current Employee - Administrative Assistant in Forest, VA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Kroger full-time (More than 5 years)

    Pros

    Flexible schedule, work independently, work with a good group of associates

    Cons

    Management is not solid, lack communication, and salary.

    Advice to Management

    Learn how to communicate


  11. "Pharmacy Technician"

    Star Star Star Star Star
    Current Employee - Certified Pharmacy Technician in Nashville, TN
    Current Employee - Certified Pharmacy Technician in Nashville, TN
    Doesn't Recommend

    I have been working at Kroger part-time (More than 5 years)

    Pros

    Matching 401k. Friendly management (depends on your store).

    Cons

    Pay not competitive. Understaffed. Bonus based on seniority not work ethic or achievements.


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