Kroger Reviews | Glassdoor

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Kroger Reviews

Updated January 21, 2018
6,987 reviews

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6,987 Employee Reviews

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Pros
Cons
  • You need to push for work-life balance - not natural to the culture (in 212 reviews)

  • Minimum wage never bothered me as a highschooler but now that I'm reaching the end of my college years it's not cutting it for me anymore (in 290 reviews)

More Pros and Cons

  1. "customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great pay, discounts, insurance, coworkers, benefits

    Cons

    managers are ridiculous


  2. "Kroger Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in New Albany, IN
    Former Employee - Sales Associate/Cashier in New Albany, IN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Kroger part-time (More than 3 years)

    Pros

    I worked with some great people! Flexability in my schedule for continuing education.

    Cons

    Low wages, little to no benefits.

    Advice to Management

    Try listening to your employees at all levels and stop playing favorites. Offer benefits to part time employees.

  3. Helpful (1)

    "Great Company with very little problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Blacksburg, VA
    Former Employee - Certified Pharmacy Technician in Blacksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kroger part-time (More than 3 years)

    Pros

    Always paid on time (weekly)
    Pay is competitive
    Employee benefits like 10% off all Kroger brands and gas point bonuses
    Friendly people, great management

    Cons

    Wasn't always easy to get hours
    Scheduling is pretty last minute

    Advice to Management

    Increase employee discounts


  4. Helpful (1)

    "Flexible hours poor pay though"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time

    Pros

    Flexible schedule, works with students well

    Cons

    Poor pay and customers can be a pain


  5. Helpful (1)

    "Ok employees, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kroger part-time

    Pros

    Flexible scheduling
    Neighborhood market
    One stop shop
    OK employee discount

    Cons

    Horrible management
    Horrible pay
    Make you go to a training center for weeks but no real on the job walk thru or training once in the front doors
    Employees don't take cross contamination seriously

    Advice to Management

    Pay more and treat employees betters, properly train them


  6. "Good benefits bad communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroger full-time

    Pros

    The benefits are great and you are have guarantees for number of hours and job security

    Cons

    Communication is awful, need to be a bit more organized

    Advice to Management

    Communicate before it's too late. Being Proactive is key!


  7. Helpful (1)

    "Respected."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Southgate, MI
    Current Employee - Cashier in Southgate, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than 3 years)

    Pros

    Friendly management...always fresh food..friendly coworkers...compatible prices......variety of quality clothes n shoes Christmas ldrens clothing merchandise..up dated systems

    Cons

    Not enough money to live on n pay my basic bills n support my 14 year old son... Food banks churches have to help me with food

    Advice to Management

    I need a raise.simple as that.

  8. Helpful (1)

    "Doesn't Have Employee's Backs"

    StarStarStarStarStar
    Former Employee - Deli/Clicklist'Cashier in Bartonville, TX
    Former Employee - Deli/Clicklist'Cashier in Bartonville, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kroger full-time (More than a year)

    Pros

    Easy to get hired, minimal (almost no) training
    Decent first job

    Cons

    Forced to join a union that gives practically no benefits, even though they take money from your paycheck
    Will move you around without a prior notice
    No one at front end ever wants to help, would rather stand around outside
    Management gets after the employees that actually work, and not the ones who stand around
    Will do nothing about harassment reports
    Practically no respect from superiors
    Random hours and will try to call you in on days off

    Advice to Management

    Get rid of blatant favoritism
    Enforce a good work ethic


  9. Helpful (1)

    "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist
    Current Employee - Pharmacist
    Doesn't Recommend
    Negative Outlook

    I have been working at Kroger full-time (More than 10 years)

    Pros

    Computer system helps prevent errors, many clinical initiatives available, most patients are more laid back than other pharmacies and don’t mind the wait because they have grocery shopping to do

    Cons

    Have worked for the company for decades at 40 hours a week, now they are making many of us go to a modified position of 32 hours a week at 80% of our pay. This is retail and corporate does not care about its employees, only about meeting metrics and their bottom line. There is already a problem with understaffing and trying to meet all the goals they set forth, now cutting hours is going to make all of that impossible to accomplish, especially from disgruntled employees

    Advice to Management

    Care more about your employees, and give more praise on what they have accomplished, rather than just saying more needs to be done


  10. "Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance in Clackamas, OR
    Former Employee - Maintenance in Clackamas, OR
    Doesn't Recommend
    Negative Outlook

    I worked at Kroger full-time (More than 10 years)

    Pros

    Good Benefits. Good pay.

    Cons

    Not the same company since Kroger took it over. Hostile attitude towards senior employees.

    Advice to Management

    Don't have a revolving door attitude towards employees. Training an employee can cost $50k. Kroger has dismantled fred Meyers attitude of valued employees and replaced it with a revolving door attitude.


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