Kroger Reviews in Salt Lake City, UT | Glassdoor

Kroger Salt Lake City Reviews

Updated April 4, 2017
15 reviews

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Salt Lake City, UT

3.7
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Kroger CEO Rodney McMullen
Rodney McMullen
5 Ratings

15 Employee Reviews

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Pros
Cons
  • Work life balance - More work with same/less resources (in 167 reviews)

  • Barely above state minimum wage (in 256 reviews)

More Pros and Cons

  1. "Kroger or Smiths Pharmacy starting off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger part-time (More than 3 years)

    Pros

    Easy job starting at 13-14 per hour. I work 3 13hr shifts, 4 days off.

    Cons

    Capped at $19-20 per hour. Most veteran technicians move to the hospital where there is no salary cap.


  2. Helpful (2)

    "Treated like a resource, not a person"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Clerk in Salt Lake City, UT
    Current Employee - Produce Clerk in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger (Less than a year)

    Pros

    Smith's has lot of resources and opportunities for employees, and many benefits that increase with the more hours that you work for them. You will get promoted for working hard, but raises are few and far between; they are usually quick to demote those with a poor work ethic. If you happen to apply to an already healthy store, you will be fine.

    Cons

    It's a "work-to-win" system, as a new part-time employee will receive no benefits.
    Management is very apathetic towards employees, they want results, and don't care if your department is understaffed.
    The OSAT score that they push employees to strive for is an inherently broken system and promotes an unhealthy work environment.
    The willingness to work around your schedule for a college student is completely dependent on your department manager, you may or may not have a bad experience with that. No store consistency.
    A promotion will often lead to more responsibility with little compensation for the extra stress. Many managers are asked to transfer to other stores on a whim every few months.

    Advice to Management

    Smith's puts a lot of effort into training their staff for the sake of having their company associated with good customer service. But your employees are not drones to do as you say. If you want happy employees that want to "feed the human spirit" and are motivated to help customers, then treat them with respect. Stop pushing stressors further down the totem pole. If you want to know how to best run a department, trust and ask advice from people who actually work there, don't create more blind policy changes that would only have a beneficial effect for half of your stores.


  3. "Pharmacy technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Salt Lake City, UT
    Current Employee - Pharmacy Technician in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger full-time (More than 8 years)

    Pros

    Management is always caring and looking out for you

    Cons

    One of the down falls is the other side of the coin for how much they care. It does allow for coworkers who don't pull there wait because they can get away with it

    Advice to Management

    My only advice would be to make sure that everyone is working at the same level or make sure that those who work harder are compensated over those who do not put in as much effort


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  5. "Very hard work and long days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Salt Lake City, UT
    Current Employee - Assistant Store Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger full-time (More than 8 years)

    Pros

    Good money, great people interactions, learn a lot of different skills. Variety in day due to store needs. You can't be bored/nothing to do.

    Cons

    50+ hours of work each week, no pay incentives for staying longer. Very demanding expectations with new programs rolling out weekly.

    Advice to Management

    Networking is great in this company but if you have moved in it's really hard to get noticed even if you are substantial better


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promotional Pricing Analyst in Salt Lake City, UT
    Current Employee - Promotional Pricing Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Kroger full-time (More than 5 years)

    Pros

    I like the people I work with in Kroger. I have developed a rapport with the corporate and divisional management teams at Kroger. You get a yearly bonus for meeting the company's objectives. Also, they are really good with the work/life and balance. I love that i'm in a culture were the management really encourages you to use your vacation time.

    Cons

    I'm not struggling but I don't think my pay reflects my work experience. I don't like the yearly evaluation process, it seems like I try and work on the thing that my supervisor told me that could use improve, and it seems like they don't evaluate according to our yearly performance. Its like a bell curve of how many people get a higher raise, I wished it was more performance based.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Salt Lake City, UT
    Current Employee - Project Manager in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Kroger full-time (More than 10 years)

    Pros

    Great company to work for. Lots of opportunities for advancement if interested in the store side of the business

    Cons

    Most corporate jobs are in Cincinnati


  8. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Salt Lake City, UT
    Former Employee - Cashier in Salt Lake City, UT
    Recommends
    Positive Outlook

    I worked at Kroger full-time (More than 3 years)

    Pros

    Very good job, nice environment

    Cons

    There were no cons at all, Ioved the job


  9. "Great all-around company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Support Specialist in Salt Lake City, UT
    Current Employee - Regional Support Specialist in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Kroger full-time (More than 10 years)

    Pros

    Inclusive culture
    Good Pay
    Great Benefits
    Excellent advancement opportunities
    Various job functions, something for everyone.

    Cons

    Pay could always be better

    Advice to Management

    More guide lines for management to follow during performance reviews, like a check off list. A lot of people feel like the review are just an opinion of management ad not based on actual productivity and accomplishments.


  10. "Regional project manager construction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Project Manager Construction in Salt Lake City, UT
    Current Employee - Regional Project Manager Construction in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroger full-time (More than a year)

    Pros

    Plenty of work, good structure, organized, good division of work between departments, very specific type of work and you don't wear many different "hats". Good pay, good bonus, great insurance. Somewhat flexible hours for my department. Low turnover.

    Cons

    Not current with workplace technology. It feels like you work in an office from 1994. No company vehicle or stipend is given. They do pay mileage though.

    Advice to Management

    Update the dank office environment.


  11. "Good short-term job, not somewhere to work your whole life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kroger full-time (Less than a year)

    Pros

    The job isn't as rigid as most call center jobs, although there are still clear-cut rules. There are no scripts, which most people like.

    Cons

    The customers are really mean, which is pretty true of most customer service jobs though. Certain shifts are really short staffed (meaning you'll be taking more calls than you can handle.) Scheduling isn't very flexible.

    Advice to Management

    Stop favoring certain employees just because they've worked there 15 years. Most of them are complacent and worse than the week-old ones.


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