Kroll Reviews | Glassdoor

Kroll Reviews

Updated October 10, 2018
124 reviews

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2.7
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Emanuele “Manny” A. Conti
27 Ratings

124 Employee Reviews

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Pros
  • "Diversity career progression mentoring work life balance compensation" (in 8 reviews)

  • "Really interesting work, good work life balance, excellent day to day work environment" (in 11 reviews)

Cons
  • "Little to no encouragement or praise for a job well done, but constant highlighting of every mistake" (in 6 reviews)

  • "Long hours (sometimes until 7pm or even later);" (in 10 reviews)

More Pros and Cons

  1. "Love what we do!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Staff in Shelby Township, MI
    Current Employee - Office Staff in Shelby Township, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroll full-time (More than 5 years)

    Pros

    Amazing place for advancement, great pay, flexible schedules, and a wonderful team environment.

    Cons

    You'll want to work around the clock, but it's never expected. Nothing bad to say.

    Advice to Management

    Keep up the focus on your team, they'll continue to reward you with success. #teamkroll


  2. Helpful (1)

    "Tough place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroll full-time

    Pros

    Exposure to numerous industries is a plus

    Cons

    Churn and burn mentality to young talent

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroll full-time (More than 3 years)

    Pros

    office in a good location

    Cons

    poor management, very little interaction with colleagues, low pay, product not great.

    Advice to Management

    hire new ones.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kroll full-time

    Pros

    I meet a few good people. Many of the people here (namely upper management) are rude, barely speak to me, and seem to suffer from some sort of superiority complex, which I'm sure is only a defense mechanism to mask their insecurities, incompetence, and fear of job instability.

    Cons

    If i could give this place zero stars, I would. Low salary. Extremely poor, unprofessional management team. They are barely present in the office, and use other employees to spy on you, unnecessarily. When management is present, their abrasive personalities often make workers miserable . Many of them should never have been considered to be management material, in the first place. Favoritism is definitely alive and well here, whether you do great work or not. The work environment is absolutely horrible (very stressful, negative vibe overall). This is, by far, one of the worst companies to work for. Whatever they promise you, be sure to get it in WRITING. I will be leaving as soon as something else comes along.

    Advice to Management

    Several of them just do not have the personalities or skills to manage other human beings. All that I can suggest, is that they seek some additional training. Try being a bit more pleasant and less condescending toward their subordinates. It will improve office morale, performance, and employees' view of management, overall. Many problems that arise in the workplace are usually a direct reflection of poor management. With that said, try actually being IN the office.


  5. "No vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kroll full-time (More than 3 years)

    Pros

    I really cannot think of one good thing this company does right. Leadership is a joke , products and technology are former Tiversa (google that hot mess of controversy) and its a white man’s company now purchased by another all white boy company

    Cons

    Benefits are horrible. Sales team is a joke, one guy sits in the northeast stirs up drama for the rest of the folks, inside sales people are lazy and gossipy

    Advice to Management

    Stop hiring all of these former govt people and hiring people that worked for real companies . It’s like your the benchwarmers of cyber


  6. Helpful (1)

    "Compliance is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Kroll full-time (Less than a year)

    Pros

    Telework days are one good thing

    Cons

    There is no upward growth. You will be doing the same thing (reports reports reports) day in and day out. I wasted years here getting good at that ONE thing - no diversification allowed. The company also takes advantage of people who haven't had a job before and shames them for thinking that the ridiculous workload is too much. Learn from my mistake and get out and go somewhere that allow you to grow.

    Also, Kroll overcharges for a product that includes a lot of extra information that is useless to clients. Overcharging/overreporting. No wonder the brand is dump now.

    Advice to Management

    Stop drinking the Kool-aid, this is a terrible place to work for entry level compliance analysts. Don't treat analysts like spoiled children who don't want to work and recognize that most of your staff comes from great schools and works really hard. The problem is with YOU.


  7. Helpful (8)

    "Serious Management and Capacity Problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Kroll full-time

    Pros

    Research staff is full of bright and talented individuals who make an effort to work as a team

    Two telework days a week, which is great if you have to take the metro to get to Reston

    Vacation time is relatively generous

    Exposure to new and constantly changing case work and ability to use foreign language skills

    Was recently acquired by Duff & Phelps, which seems inclined to make more investments in the company

    Cons

    Work hours often exceed 50, 60, 70, even sometimes 80 hours a week in a row. Capacity is constantly stretched due to people leaving (mostly because of burnout) and the company is always hiring (which usually becomes back fill, not capacity expansion). This is particularly true of some teams, like the China and Asia teams, more than others.

    Pay is relatively low considering the number of hours people put in

    Team leads are even more stretched than researchers due to all their responsibilities. Between case work, managing a team, managing clients, and internal projects, something has to give. It's usually team management. Even worse, team leads and other managers take their stress out on others, typically those lower on the totem pole than they are, and there is no accountability. It has created a toxic environment of stress and fear

    Senior and middle management is extremely disconnected from researchers and treats them as if they are children (they should be quiet and controlled, need to be lectured, and complain because they are spoiled)

    Management is not transparent at all and doesn't seem to ever want to be. Researchers are expected to communicate everything upwards, but there is limited downwards communication

    I heard of several meetings where managers (particularly senior managers/executives...) made discriminatory or otherwise not HR-appropriate comments at work

    Metro ride to Reston is long, especially from DC. At least you're going the opposite direction as most commuters, though

    Limited career progression or diversification options

    Regional offices are managed differently and relatively cut off from one another, unless they want another office to take their cases

    Advice to Management

    Do something substantial about the capacity problem. If not, you will keep losing researchers and having to back fill. You're wasting money on human capital, having to re-train constantly, and losing institutional knowledge. Yes, it's great to have hired several people, but when you see how many others left just before, you often realize that we are really just back filling.

    Set team leads up for success, not exhaustion or half-hearted attempts to fulfill all of their responsibilities.

    Recognize that your researchers are bright, inquisitive, and extremely talented individuals. Don't treat them as cogs in a machine or as children. Manage appropriately and invest in your people.

    Don't engage in a "race to the bottom", where you're trying to pump out as many reports (especially low level reports) as possible. This is a waste of your people's talent and you're missing out on more lucrative options.

    Treat your employees with respect. Your knee-jerk reactions to a lot of situations don't come across well.

    Integrate better with other compliance offices.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Grove City, PA
    Current Employee - Director in Grove City, PA
    Recommends
    Positive Outlook

    I have been working at Kroll full-time (More than 5 years)

    Pros

    vacation policy, high standards for employees

    Cons

    expensive health benefits, outsourced IT staff is difficult to work with


  9. "Poor management and salary, average benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support in Nashville, TN
    Former Employee - Administrative Support in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kroll full-time (More than 3 years)

    Pros

    Decent benefits. New skills learned in training.

    Cons

    Management will not help you advance and grow. Terrible salary. Workload is unmanageable and unrealistic expectations...

    Advice to Management

    Help people move into new positions. Offer my pay as motivation.


  10. "Case Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Compliance Experience
    Independence to Manage Cases

    Cons

    Lack of Transparency
    Lack of Team Spirit


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