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Kroll Reviews

Updated May 25, 2017
95 reviews

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Full-time Part-time

2.9
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Emanuele “Manny” A. Conti
16 Ratings

95 Employee Reviews

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Pros
  • Diversity career progression mentoring work life balance compensation (in 7 reviews)

  • Really interesting work, good work life balance, excellent day to day work environment (in 10 reviews)

Cons
  • Little to no encouragement or praise for a job well done, but constant highlighting of every mistake (in 5 reviews)

  • long hours, quiet working environment, no client interaction (in 7 reviews)

More Pros and Cons

  1. Helpful (2)

    "What you make of it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Reston, VA
    Former Employee - Analyst in Reston, VA

    I worked at Kroll full-time (More than a year)

    Pros

    - It's a real adult job paying real money and benefits. Unlike whatever pittance most DC recent grads/interns were paid at their last gig (at think tanks, non profits, or on the Hill) prior to accepting this position, the main plus here is that it's actually true full-time employment with benefits included. If you didn't get into one of the couple dozen boutique DC "consulting" or PR firms right out of school, this is probably one of your best shots at making a viable career in this city with your IR or Poli Sci degree. If you think of this as the greatest internship in the world (see next bullet point below as well), then you'll be happy for the time being.

    - They train you. Many places refuse to hire anyone in this field that doesn't have a basic working knowledge of how to do this work. If you're a fresh grad (i.e. no prior work experience), that's basically a catch-22. This is one of the few places that will hire people like that and train them up from the very basics. If you want to maximize your next career move, taking this training and running with it is key.

    - Great fellow analysts/researchers : lots of promising, globally-minded, extremely talented young individuals to work with.

    Cons

    - Higher-level issues mostly go back to the earlier Chapter 11 debacle with the private equity owners, and subsequent sale to a distressed debt fund that somehow got itself put under SEC investigation ... But I doubt most of the low level employees are aware of that. Either way, though it's not the fault of the firm itself, it absolutely trickles down into a penny-pinching, short-term profit mentality that pervades the entire practice.

    -While the upper management the last few years was fairly decent, there remain a good percentage of hanger-ons in middle management ranks, and these are usually the folks who end up having the most interactions with the fresh researcher talent pool. The results are sometimes not pretty, especially in cases where team leaders are painfully less talented or qualified than many of the new employees they're ostensibly responsible for. This mismatch, coupled with the usual crushing workload inherent in the industry, predictably leads to very high turnover, the majority of it being voluntary departures due to burnout. As noted above, you can view this as the greatest internship in the world ... or a fairly demoralizing day job a lot of times.

    Advice to Management

    Treat your researcher pool like real adults, not kids at summer camp. Pizza parties and a paternalistic management culture will only sway employees temporarily when they're young and very fresh out of school. Anyone who is well-informed going knows that DD is just an increasingly tough industry facing downward market pressures everywhere, so there is no need to baby your employees or create a culture of denial about their workload reality. Emphasize your strengths (the valuable training provided, future opportunities, work experience offered), and don't pretend to be something you're not.


  2. Helpful (2)

    "Good job for researchers who don't mind long hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Reston, VA
    Former Employee - Associate in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kroll full-time (More than 3 years)

    Pros

    Great first job out of college/grad school that helps you work on your writing, news media and litigation research, and investigation skills and develop expertise in your designated world region. Great job for those who enjoy research.

    Cons

    Regular overtime, all-nighters, and weekend work are exhausting and can be demoralizing, but nothing to be surprised at as it appears to be common for this industry. Insufficient social interaction creates a feeling of being undervalued.


  3. "Fraud Analyst"

    Star Star Star Star Star
    Current Employee - Fraud Analyst in Nashville, TN
    Current Employee - Fraud Analyst in Nashville, TN
    Doesn't Recommend

    I have been working at Kroll full-time (Less than a year)

    Pros

    coworkers are friendly, plenty of over time available

    Cons

    lack professionalism, favoritism, understaffed, management does not meet the requirements for their position.

    Advice to Management

    improve on professionalism, hire individuals in management positions who are qualified. Stop showing favoritism and hire more workers.


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  5. Helpful (1)

    "It is what you make of it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kroll full-time (More than 5 years)

    Pros

    If you're smart and work hard, you will have a rewarding experience. Although the brand has lost some of its luster in recent years, it's still the strongest in the industry. Within the investigative practice, you will get the opportunity to do interesting casework.

    Cons

    If you lack the requisite writing and research abilities, or if you prefer to coast, this is not the job for you.

    Advice to Management

    Continue to invest in employees and create a pathway for long-term career growth. Despite the strength of the brand, compensation should be commensurate with what competitors are offering.


  6. "Job Title is Deceiving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kroll full-time (More than a year)

    Pros

    Generous vacation time which begins day one. Lots of "appreciation" like jeans week, monthly birthday celebrations with food, & free food brought in when they are slammed. Opportunity for overtime if you desire.

    Cons

    This is NOT an investigation position. This is a call center, entry level, and the pressure can be intense to the point that your bathroom breaks are monitored, your every move scrutinized. There are times when it's quiet and you can surf the net but not often. Paperwork shuffling is required in your down time - think print, fold, mail - no real thought process required. Promotion from entry level still requires call center participation from time to time when they get slammed and adds what is basically more admin paperwork. Great for just out of college to get your feet wet, but little to no opportunity for any kind of meaningful advancement. Turnover is frequent and they are never up to the level of positions open.

    Advice to Management

    Call it what it is when you are recruiting - stop trying to mask it in terms of "investigation".


  7. Helpful (8)

    "Horrible mid-level management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Kroll full-time

    Pros

    Decent pay, flex hours and two work-from-home days per week. The upper management is making real efforts to make this company a better place.

    Cons

    Terrible mid-level management. Some SAs spend all the time thinking about how to please the upper management while pay no respect to their subordinates, or even worse, they throw others under the bus. Lots of socially awkward SAs and ADs who don't know how to properly greet people in the hallway. Oh, did I mention crazy long hours?

    Advice to Management

    Hire mid-level management from outside. Do no only promote from within cause many smart and ethical employees have left before they can be promoted because of these horrible people.


  8. Helpful (1)

    "Typical Corporate America IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Software Quality Assurance Engineer in Nashville, TN
    Former Employee - Software Quality Assurance Engineer in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Kroll full-time (More than 3 years)

    Pros

    Excessive amount of paid time off. It is the only reason I stayed as long as I did. Also, work from home option was very convenient. If you have good office politics skills, you can go far.

    Cons

    Poor management, insulting pay, lack of training, unnecessary "rules" of conduct that don't make any sense. Boy's club. Talent consistently overlooked in favor of "likability".
    If you are not the type that's into fake corporate schmoozing, it won't matter how capable you are, you will go nowhere. Period.

    Advice to Management

    Monitor your team leads. You have a LOT of talent still within several of your departments that are being glossed over in favor of people who are absolutely not competent, but full of air and plenty of buzzwords.


  9. "Autocad Deasigner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Autocad Designer in New York, NY
    Former Employee - Autocad Designer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kroll (More than 10 years)

    Pros

    I learned to create security device and conduit plans and sizing of conduit.

    Cons

    Work was slow at times and Kroll dissolved their engineering department.

    Advice to Management

    Reconsider doing design work for security access control.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kroll full-time

    Pros

    Really interesting work, good work life balance, excellent day to day work environment.

    Cons

    Compensation is slightly below market.


  11. Helpful (10)

    "Horrible Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Reston, VA
    Former Employee - Analyst in Reston, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kroll full-time (Less than a year)

    Pros

    All of the analysts are hardworking, smart, likable people. I made some great friends while working at Kroll.

    Cons

    Micro-managing from the top. Little to no encouragement or praise for a job well done, but constant highlighting of every mistake. The workplace culture is stifling - it is always quiet no matter if 10 or 75 people are in the room. The fact that it is so far away from downtown DC was horrendous for non-driving commuters until the Reston metro stop was completed. They expect analysts to work 10-12 days including many weekends. This was far and away the worst job I ever had. The moment I was offered a position at a different company, I took it.


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