Kryterion Reviews | Glassdoor

Kryterion Reviews

Updated March 7, 2017
19 reviews

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Full-time Part-time

2.4
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William Dorman
12 Ratings

19 Employee Reviews

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  1. Helpful (1)

    "Great people. Bad policies."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Program Manager in Phoenix, AZ
    Current Employee - Client Program Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kryterion full-time (More than 5 years)

    Pros

    The people are wonderful to work with.

    Cons

    Really bad benefits, no salary increase without a new job title, and you can only get a maximum of a 15% raise even with a new title.

    Advice to Management

    Get rid of that 15% rule on internal advancement. Unjustly punishes your own employees and discourages internal advancement.


  2. Helpful (2)

    "I'd pass if I were you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Phoenix, AZ
    Current Employee - Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kryterion full-time (More than a year)

    Pros

    The people you work with, they are friendly and are great to be around. Many are helpful, and try their best. To best they are able to at least. Has the company made progress? Yes, but mostly to save face.

    Cons

    Saddly, this is the long list of reasons as to why you need to keep looking. Management is in it for themselves, assuming you know who is actually management. They fail to realize what assets they have and prefer to just take a direction without communicating anything and then blame you for being behind. Excluding the CEO, who is just simply not around and seems disconnected from what's going on here. It's about pushing a product out as fast as possible, watching it crumble to pieces, and blaming everyone else for the disaster except themselves (management). Development is clueless as to how the application works. Operations runs around fighting the developers fires and not caring about user and client issues. "Security" of the systems and networks is all about making people's jobs more difficult. Hopefully you have a good cellphone provider. The product owners only care about deadlines, and then waiting for production. Forget about bonuses and raises. Performance reviews don't happen. Your ideas, opinions and input will need to be explained 3 times to 3 different people and still fall on deaf ears. This is a sales company, not a tech company. It's about making the next sale, and doing the bare minimum to keep them. Actually, doing the bare minimum is just company policy. Say one thing, then do absolute opposite to ensure you don't do it right.

    Advice to Management

    Start with communicating and listening to your employees. They are so scared to say anything because you don't listen and hold grudges when you're the one shown to be the problem again and again.


  3. "Great turnaround"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Kryterion has new management at the helm and a progressive approach to business. The culture is evolving in positive ways and employee feedback and participation are encouraged. The company is gaining momentum in the marketplace fueled by the enthusiasm and knowledge of the new management core. True leadership has emerged with a clear and concise direction. The company provides excellent opportunities for growth and promotes from within regularly. Employee health benefits are good and the new matching 401K is great.

    Cons

    In the past there was no clear direction and management was slow to respond. Leadership started and ended with middle management and decisions took much longer than should be needed.

    Advice to Management

    Continue to provide positive feedback to employees, listen to the suggestion of staff and clients, and keep moving in the current direction. Stay focused and stay on target.


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  5. Helpful (4)

    "This is not the job you are looking for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kryterion full-time (More than 5 years)

    Pros

    With only a few exceptions, the people at Kryterion are a pleasure to work with.

    Cons

    The company is generally lacking in direction. The technology is old and outdated and management can't make a decision to fix it. There is always something more important to be done. Development management is completely without experience and the senior development staff is largely incompetent.

    The culture at Kryterion is one of distrust and blame.

    Benefits are below average. Pay raises are virtually non-existent .

    Advice to Management

    Kryterion is the poster child for unrealized potential. Senior management needs to empower the right people to implement necessary change.


  6. Helpful (1)

    "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Phoenix, AZ
    Former Employee - Senior Developer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kryterion full-time (Less than a year)

    Pros

    The employees are really great and the atmosphere is reasonably relaxed. The company has great potential for growth in its market. There is not a lot of competition in this field

    Cons

    The direction necessary for the products is missing. As a result, software development is chaotic and directionless. There seems to be no understanding of how an engineering process should be managed. The product itself has no technical direction either, relying on outdated development and engineering API's. This is sad because there is a quite substantial customer base and the field is growing.

    Advice to Management

    Pick a direction and stick to it. Be very careful who you place in the engineering management positions.


  7. Helpful (2)

    "Misled"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Java Developer in Phoenix, AZ
    Former Employee - Java Developer in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Kryterion full-time (Less than a year)

    Pros

    Can't really list any pros for this company. Based on the interview, I had a good impression of personalities there, despite vibes of disorganization.

    Cons

    Was offered a position as a java developer, and 10 days later the offer was rescinded. People at the interview seemed to not be on the same page with one another, and acruelly uncertain of the needs they had for the role. I was told that "cultural fit" was the reason for rescind in the offer. That seems an unlikely reason given the good impression in the interview. Apparently, they could not forward to me the actual reason. I would not recommend interviewing with this company. No one likes to be offered a job, pass up on other potential leads, and then get a call saying that the offer was rescinded.

    Advice to Management

    Don't offer candidates jobs only to rescind the offer. This type of management cannot be isolated to just employees--all stakeholders should beware questionable business practices.

    Kryterion Response

    Nov 22, 2016 – Software Development Manager

    It's unfortunate this interviewer had a negative experience. We send out offer letters in writing and have not rescinded an offer that we have sent out. It is possible that there was a contingent ... More


  8. "Great company with lots of freedom to contribute"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kryterion full-time (More than 3 years)

    Pros

    Steadily growing company with client list of major IT companies like Google, Amazon as well as Universities . Friendly atmosphere where everyone gets along for the most part. A lot of freedom to contribute ideas and take on more responsibility if you have initiative and want to grow. Getting much more focused and maturing as an organization. Clients are fast moving and demanding which means we have to react quickly.

    Cons

    Less structure and process than larger companies tend to have, but that is changing as the company grows. Time off policy is good. No match to 401K yet but hopefully that will come soon. Healthcare benefits seem pretty standard.

    Advice to Management

    Keep improving the process, standards, focus, and build on recent improvements in communication.


  9. "Not worth the curiosity."

    Star Star Star Star Star
    Former Employee - Technical Support Technician in Tempe, AZ
    Former Employee - Technical Support Technician in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kryterion full-time (More than a year)

    Pros

    Relatively high entry level pay given the position. The employees are enjoyable. It is interesting knowing what goes on behind the scenes of a test taking company.

    Cons

    High turn-over rate. 8+ passwords to manage that change monthly. There was a "restructuring" (i.e. large amounts of people got fired) and as a result, there is no marketing team and product development got neutered. Raises only exist in promotion form and promotions only exist when someone leaves. Nepotism. Various members of management are off-putting and are surprisingly well paid for the lack of job work they perform. No communication between departments. Web-based company software has led to multiple technical issues that have been encountered on a daily basis for years and won't likely be solved (i.e. unexpected system error). Technical issues that customers encounter are a result of company policies (i.e. not telling customers an internet browser can only work if one step is performed due to clients wanting all internet browsers supported). The customers. The position persuaded me not to go into the technical field as a career.

    Advice to Management

    Improve the product first and everything will follow suit.


  10. "An exciting market and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kryterion full-time (More than 5 years)

    Pros

    The market place is huge and they have great clients.
    They have many long time people who have been with the company since it was founded.
    Great future potential
    Many staff get promoted

    Cons

    Not all the people in different areas communicate well together.
    Benefits plans need to be updated.

    Advice to Management

    Move everyone into one office so that they can work better together.


  11. "Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Phoenix, AZ
    Current Employee - Account Manager in Phoenix, AZ
    Recommends
    Disapproves of CEO

    I have been working at Kryterion full-time (More than 5 years)

    Pros

    Good place to work, lot of opportunity

    Cons

    lacks in strategy and forward thinking


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