Kum & Go Reviews | Glassdoor

Kum & Go Reviews

Updated December 5, 2017
163 reviews

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2.9
StarStarStarStarStar
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Kyle Krause
75 Ratings

163 Employee Reviews

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Pros
  • High energy and fast paced environment (in 9 reviews)

  • You meet a lot of people, good customer service experience (in 7 reviews)

Cons
  • Can't bring up any issues with the General Manager and above with repercussion (in 12 reviews)

  • Associates never held accountable for anything but sales managers expected to clean up their mess (in 11 reviews)

More Pros and Cons

  1. "A few problems but, mostly expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kum & Go part-time

    Pros

    Free Drinks, Relatively low entry level cooking skills requirement

    Cons

    Not allowed to sit even on smoke breaks, small kitchen

    Advice to Management

    Allow your employees to sit during downtime and on smoke breaks. (provide a stool or something) A wider kitchen in future locations. Regular maintenance on your walk in's the odor of old refrigerant is unpleasant.


  2. "Ehhh... It's okay."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Work environment is friendly; good people

    Cons

    Poor benefits; poor leadership; small raises

  3. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kum & Go full-time (More than a year)

    Pros

    Gives you time off when needed.

    Cons

    GM not very professional and wasn't open to suggestions.

    Advice to Management

    Listen and be professional to your employees.


  4. "Full time employee at hourly pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go full-time

    Pros

    Full time, friendly, customer service

    Cons

    Bad customers, very busy, long shifts


  5. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Fayetteville, AR
    Current Employee - General Manager in Fayetteville, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kum & Go full-time (Less than a year)

    Pros

    Excellent pay and excellent benefits, including a nice bonus structure. Half off on all food items and free fountain sodas and coffee.

    Cons

    Stores are very understaffed with associates. Sales associates do not receive benefits even at full time, but have heard this may be changing at the beginning of the year.


  6. "The very worst of a family owned business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSC in Des Moines, IA
    Former Employee - SSC in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kum & Go full-time (More than 3 years)

    Pros

    My time there motivated me to find a job I love. Useful as a stepping stone to get where you want to go in your career.

    Cons

    It's a cesspool of ineptitude. Owners are entitled and selfish and only pay lip service to employee appreciation. Mid-management at the corporate level is mostly incompetent but protected by their relationships with the family.

    Advice to Management

    Open your eyes and clean house. Stop accepting incompetence and driving the real talent away.


  7. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kum & Go part-time (More than 3 years)

    Pros

    Time and a half holiday pay

    Cons

    business is open all the time

    Advice to Management

    Corporate could help stores more

  8. "Just a review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Everyone is family there everyone trys to help each other out

    Cons

    Lots of lies,endless brokwn promise,managers denie saying one thing


  9. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kum & Go full-time

    Pros

    OK pay and normal busy...helps day go faster.... competitive gas prices

    Cons

    people can swamp employees vary fast

    Advice to Management

    If you have an office..keep a close eye out....if there are more than 3 in line come out


  10. "MISmanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in North Little Rock, AR
    Former Employee - Sales Manager in North Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kum & Go full-time (More than 3 years)

    Pros

    The pay is Awesome Great

    Cons

    Manangent does not consider employees

    Advice to Management

    Work just as hard as you want the employee


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