Kum & Go Reviews | Glassdoor

Kum & Go Reviews

Updated May 2, 2017
137 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
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Kyle Krause
64 Ratings

137 Employee Reviews

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Pros
  • Fast paced environment, lots of training provided, schedule flexibility, advancement possibilities (in 10 reviews)

  • Competitive pay and benefits available (in 4 reviews)

Cons
  • Starting out as a sales associate and moving up are difficult and benefits for sales managers should be better (in 10 reviews)

  • Can't bring up any issues with the General Manager and above with repercussion (in 10 reviews)

More Pros and Cons

  1. "Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kum & Go part-time

    Pros

    Good solid company to work for. Lots of perks.

    Cons

    Expect longer than 40 hour work week. Dress code.

    Advice to Management

    Lighten up a little on schedules and dress code.


  2. "Sales Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible house, room for advancing

    Cons

    Low pay and no breaks


  3. "Wages not competitive. Top people in corporation are buy private jets while employees struggle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Broken Arrow, OK
    Current Employee - Sales Manager in Broken Arrow, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kum & Go full-time (More than a year)

    Pros

    It is a job. Better than unemployment. However pay is low and benefits are awful. Have not received a raise in the year and a half I have worked here and am the top performing manager in the store including the GM.

    Cons

    Because the pay is so low associates are difficult to motivate and GM's are unwilling to work with you on your schedule. Horrible job. Worst pay and most expensive benefits of any company I have worked for.

    Advice to Management

    Raise the pay of your store employees so they will stay long enough to train. Make changes in the top store management to increase productivity among workforce. Create bonus programs for top performers based on sales and rewards goals to push. Self ensure and hire doctors so you do not burden employees with the cost of insurance and you in turn will make higher profits.


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  5. "Not a bad place to work if you don't want a life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Des Moines, IA
    Former Employee - Sales Manager in Des Moines, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kum & Go full-time (More than a year)

    Pros

    Friendly environment, the customers are great. Upper management is great if you're in the right district. I learned a lot as a manager at KG. I wouldn't mind doing it again.

    Cons

    High turn over rate and due to this sometimes you are working 14+ consecutive days which makes for low productivity and employees getting burned out quickly.

    Advice to Management

    Close on Christmas day. Offer realistic number goals for management. Offer better pay for management postions at larger stores.


  6. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Omaha, NE
    Current Employee - General Manager in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kum & Go full-time (More than 3 years)

    Pros

    Family owned and decent pay

    Cons

    Work life Balance, 50 hours are excessive for general managers. The stores need a better hours matrix. General Managers are on call 24/7


  7. "A good foothold"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Quick promotions, Constant opportunity to work for other stores and meet a true 40, decent pay

    Cons

    Store Management and upper management don't listen to or support lower management. Preferential treatment for friends of store management leads to unbalanced and unfair workloads. Essentially runs the store with the same function and bearing of responsibility as the GM without the temporary pay or appropriate recompense. Corporate budgeted hours leave a significant stop gap and difference between expectation and attainable reality.


  8. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go full-time

    Pros

    Nice customers that you get to know

    Cons

    Management does not listen to employees


  9. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in North Little Rock, AR
    Former Employee - General Manager in North Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kum & Go full-time (More than 3 years)

    Pros

    family owned. always changing. they really care about you. fast paced. regular customers. stores work together. learning opportunities. benefits

    Cons

    hours can get long. working with people can get tiring but thats a part of it. every day is a new day.

    Advice to Management

    I think they could rehire some people and it would be ok. When i was there there was not a set company attensance policy. Other than that nothing. I loved my job at KG and would go back in a heartbeat.


  10. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Muskogee, OK
    Current Employee - Sales Manager in Muskogee, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kum & Go full-time (More than 3 years)

    Pros

    The job is super simple, most people are great, and the pay is fair.

    Cons

    Hours can be difficult to maintain for employees. You also have to deal with the worst of people (with a smile). Benefits are severely lacking. Growth opportunities are sparse, and often rely more on relationships rather than skill level.

    Advice to Management

    Spend more time in stores, not just during monthly visits. Take better care of employees, a discount on fountain drinks feels more like a slap in the face.


  11. "Good Part-Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Maumelle, AR
    Current Employee - Sales Associate in Maumelle, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kum & Go part-time (More than a year)

    Pros

    Flexible Hours
    Meet lots of People
    Fairly easy job
    $0.33 Drinks while on the Clock

    Room for low level promotion if hard worker

    Cons

    Lots of Standing
    No breaks
    Eight hour shifts tend to be a little long
    Not enough tasks to do to pass the time

    Advice to Management

    Employees who do their job correctly and work hard do not have any "down time" and deserve a break


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