Kum & Go Reviews in West Des Moines, IA | Glassdoor

Kum & Go West Des Moines Reviews

10 reviews

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West Des Moines, IA

3.7
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Kyle Krause
6 Ratings

10 Employee Reviews

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Pros
  • Fast paced environment, lots of training provided, schedule flexibility, advancement possibilities (in 10 reviews)

  • Fun environment, collaborative, family owned, fast paced (in 5 reviews)

Cons
  • Associates never held accountable for anything but sales managers expected to clean up their mess (in 11 reviews)

  • Can't bring up any issues with the General Manager and above with repercussion (in 11 reviews)

More Pros and Cons

  1. "Great place to work, your experience definitely depends on your manager though."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in West Des Moines, IA
    Current Employee - Sales Manager in West Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kum & Go full-time (More than a year)

    Pros

    The people you'll meet and the things you will learn will stick with you for years to come and that's something you can't find in very many places.

    Cons

    There's a high turnover rate in some stores and it can put some extra strain on the sales managers who pick up extra shifts.

    Advice to Management

    Listen to your employees. The people in the stores have to experience things that upper management seems to have forgotten we deal with. A lot of the store employees have great ideas for ways to improve everyone's work day but it seems like there's no way for us to give our input.


  2. "Good Company Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Former Employee - Anonymous Employee in West Des Moines, IA
    Recommends
    Positive Outlook

    I worked at Kum & Go full-time (More than 5 years)

    Pros

    Good values, as a family owned company you can tell by the decisions made by management, as they aren't always the decisions which would provide the most lucrative outcome, but would be better for the company overall from a brand standpoint. Potential for internal growth, I personally was promoted more than once as were many peers for their hard work. It doesn't go unnoticed.

    Cons

    The company is strong but still functions behind the times.

    Advice to Management

    Make clear decisions that aren't changed too frequently.

  3. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in West Des Moines, IA
    Former Employee - Sales Manager in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kum & Go (More than a year)

    Pros

    Great customers and if you have a potty mouth you all will feel right at home

    Cons

    Beware of those who have been there longee if something goes wrong you'll be on your own


  4. Helpful (1)

    "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Employee in West Des Moines, IA
    Former Employee - Corporate Employee in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kum & Go full-time (More than a year)

    Pros

    Great environment to work in, lots of fun activities, involved in many different projects and initiatives. Love the community and philanthropy environment.

    Cons

    Work life balance is difficult, even though it is encouraged. Everyone is stretched very thin. Not a lot of department growth and lack of alignment of who is working on what. Many employees are seeking career growth and it's very hard to come by. There's a lot of competition for jobs.

    Advice to Management

    Department growth will be the key to success. Also, a better talent management program would be good too.


  5. Helpful (1)

    "Going over a cliff...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Support Center in West Des Moines, IA
    Current Employee - Store Support Center in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    As a KG employee we get to hear Sr. Staff tell us about the VISION for the future, although no one has a clue how to get there, nor any real metrics.

    Cons

    Everyone knows the work environment is based on a George Orwell novel. Cameras everywhere, people walking the hallways to make sure no one sneaks out early, people that monitor all email and web usage, and confidential surveys where nothing is confidential and employees get punished (fired) for negative answers.

    Advice to Management

    Sell now, while Couche Tard or Caseys still has interest in the company.


  6. "fun working environment with friendly customers and easy-going employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in West Des Moines, IA
    Current Employee - Sales Associate in West Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at Kum & Go part-time (Less than a year)

    Pros

    Friendly customers, good location, easy-going employees

    Cons

    Not much over time for part-time employees


  7. Helpful (2)

    "Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kum & Go full-time (More than a year)

    Pros

    They truly care for their employees. I can honestly say I have never worked for a company where I feel so truly appreciated for my time and work. Everyone is incredibly friendly, and the entire Senior Manager staff knows everyone by name. There are always events going on at headquarters including...monthly cake breaks, jeans day, fundraising activities, happy hours, catered events....there is ALWAYS something going on and it really makes you feel involved in the company. Also, everyone is wiling to help one another and everyone is so incredibly driven and hardworking!

    Cons

    Although I don't mind dressing business professional every day, jeans would be nice. Also, operations seem to overpower the rest of the company and leaves some of the important background departments in the shadows.

    Advice to Management

    More focus on all departments of company.

  8. "Great people, great relationships, wonderful place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - IT Intern in West Des Moines, IA
    Current Intern - IT Intern in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kum & Go as an intern (Less than a year)

    Pros

    Small company, very team oriented. Care a lot about the work they do and the projects they do. Like to have fun in the workplace, lots of great ways to build relationships and share experiences.

    Cons

    Business professional dress, it's not the 1980's and there aren't any customers coming into the headquarters call it business casual and see the talent you get sky rocket.

    Advice to Management

    Work on having individuals from different sections of a department, i.e. IT, give presentations within the department to teach on subject matter that isn't known to everyone. It helps people learn, helps people grow, and over all get a better idea of solutions in the future.


  9. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in West Des Moines, IA
    Current Employee - Human Resources in West Des Moines, IA
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kum & Go full-time (More than 3 years)

    Pros

    You get a lot of responsibility and can work on projects that some people wouldn't get an opportunity to. Fun challenging work.

    Cons

    A bit micromanaging and favoritism still a part of the culture. Everyone seems to be spread a bit too thin.

    Advice to Management

    Empower and trust your employees. You have great people that work for you.


  10. "Kum & Go is good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA
    Recommends
    No opinion of CEO

    Pros

    Many fun activities and events - opportunities to move up within the company

    Cons

    Not everyone is happy with the corporate environment and therefore morale is sometimes low.

    Advice to Management

    Appreciate your employees - not everyone is replaceable.


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