Kwik Trip Reviews in La Crosse, WI | Glassdoor

Kwik Trip La Crosse Reviews

Updated March 14, 2017
32 reviews

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La Crosse, WI

3.8
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Kwik Trip President and CEO Don Zietlow
Don Zietlow
24 Ratings

32 Employee Reviews

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Pros
  • Higher pay, great profit sharing (in 63 reviews)

  • They take care of even part time employees (in 23 reviews)

Cons
  • Only get 2 ten minute breaks per 8 hour shift, no lunches (in 18 reviews)

  • work you to death, 10 minute breaks for an 8 hour shift and 15 minute breaks for over 8 hours, no benefits for part time (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Guest Service Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip part-time (Less than a year)

    Pros

    Great Pay and Benefits. The people are great!

    Cons

    Upper Management can be frustrating sometimes


  2. Helpful (1)

    "Not a bad place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Positive Outlook

    I have been working at Kwik Trip full-time (More than a year)

    Pros

    Profit sharing, great company growth.

    Cons

    Large amount of samples may show up without warning. Little coordination between departments.


  3. "Awesome Experience at a Growing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Administrator in La Crosse, WI
    Current Employee - Network Administrator in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 3 years)

    Pros

    Got to learn under some really smart co-workers.
    Working with new technologies
    Small group, so lot of exposure to different experiences, and your voice can be heard

    Cons

    My on-call was every 4 weeks.
    Salary, so didn't get paid for working outage windows
    Small group, so a lot of work that needed to be done, sometimes worked closer to 60 hours.


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  5. "Co-Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in La Crosse, WI
    Current Employee - Sales Associate in La Crosse, WI
    Recommends
    Positive Outlook

    I have been working at Kwik Trip (Less than a year)

    Pros

    Clean place to work, promote from within, good money and benefits.

    Cons

    Breaks, you only get 2 10 min. breaks and most of the time only get to take 1


  6. "Bakery La Crosse Wi"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Associate in La Crosse, WI
    Former Employee - Bakery Associate in La Crosse, WI
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay is good and some of the co-workers are nice and some of the managers are nice.

    Cons

    From the first day I started nothing was what I was told when I interviewed. 1. never told my hours would change from one day to the next. 2. Was told in the interview my work sch. was M-Sat with rotating days off. NOT TRUE! You work S-Sat. and they do not have set days So you never know if you are working the weekend until Friday. 3. was told I would work 40 hours per week, NOT TRUE you get done early most of the time. 4. was told in interview you can move to different shift or transfer after 3 months NOT TRUE you can not move to different shift or dept. until you have worked there for 6 month. 5. was told I would be in training for 2 weeks before going on to my reg shift so I would learn things before working reg. shift AGAIN NOT TRUE! So if you are told that the Bakery is a great place to work at and if they make it sound so great think about this. Why cant they keep people on the 2nd shift? It has to do with all of the above. People get in there and find out it is not what was told to them.

    Advice to Management

    Be more understanding with new people, have better trainers you cant have a person train someone and leave them on their 1st day of work.


  7. Helpful (1)

    "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in La Crosse, WI
    Current Employee - Customer Service Representative in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great coworkers, fast paced, good company

    Cons

    Rotating shifts, no insurance for part time

    Advice to Management

    Lead by example


  8. Helpful (3)

    "Support Center - Friendly, Slow to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is about as stable and secure as one could be. The majority of people are kind. The ownership makes a commitment to genuinely understand and care for the coworkers.

    Cons

    I work in the La Crosse office. Kwik Trip is growing consistently every year without adding the support staff necessary to perform the work that accompanies such growth. There are many employees in important positions who are delightful people but unqualified to perform their jobs well. The company pays lip service to innovation and excellence, but any new ideas need to go through so many layers of long tenured "that's not how we've done it" thinking. The belief is that when the company is making 100 million in revenue, we must be doing everything right, while we're mostly coasting off the footprint Don built and the lack of any real competition.

    Advice to Management

    Stop deliberately understaffing.
    Look to do things well instead of just fast.
    Hire and promote more people from more diverse backgrounds. More minority and female employees and leadership.
    Plan instead of reacting.
    Fix dated/confusing/subpar technology interfaces.


  9. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook

    I have been working at Kwik Trip part-time (More than a year)

    Pros

    I had a great team that I worked with. Very understanding staff and the profit sharing is definitely an awesome add on! Gift cards are awarded if your store is doing the best on certain sales and things in comparison to other stores in your district.

    Cons

    Lots of standing, not just customer service-- they like you to be kitchen trained, as well, which isn't hard, but not that fun depending on the person. Can be very sales oriented at times.


  10. Helpful (1)

    "A great, family-owned company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great, family-owned company. Proactive thinking. Excellent bonus program.

    Cons

    The only con would be related to the health insurance and vacation plans. Both are average...not bad, but not great.

    Advice to Management

    Health insurance deductibles are a huge cost to the coworkers. Please try to work on providing a more attractive plan.


  11. "Great people focused company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ethical, values driven company, people focused, great profit sharing program, allows for work/personal life balance, continual innovative growth, supports communitites

    Cons

    Constant challenge to grow professionally

    Advice to Management

    Spend time visiting all departments and personally review all employee survey comments to get first hand input on making the company better than the best


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