Kwik Trip Reviews | Glassdoor

Kwik Trip Reviews

Updated May 20, 2018
437 reviews

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3.9
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Kwik Trip President and CEO Don Zietlow
Don Zietlow
330 Ratings

437 Employee Reviews

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Pros
  • Flexible schedule, leadership keeps employees up to date, profit sharing, always looking forward (in 88 reviews)

  • Great company, good pay, easy work (in 31 reviews)

Cons
  • You're allowed 2 10 minute breaks per 8 hour shift (in 15 reviews)

  • 10 minute breaks on a 10 1/2 hour shift that I maybe got to take (in 25 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip part-time

    Pros

    Very flexible company going in the right direction. Pay is great and the company really cares about its employees.

    Cons

    None in particular come to mind.


  2. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The pay was nice as well as management

    Cons

    Nothing was bad everything good

  3. Helpful (1)

    "Favoritism & Double Standards but High Pay for the Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Co-Worker in Appleton, WI
    Former Employee - Retail Co-Worker in Appleton, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Kwik Trip part-time (Less than a year)

    Pros

    Good benefits, profit sharing, free soda/coffee during your shift + piece of fruit, uniform allowance.

    Cons

    Favoritism, double standards, toxic atmosphere in some stores, 1-10 minute break after 5 hours (if you're lucky 2-10 minute breaks for an 8 hour shift (unless you're a smoker, then you get more breaks), lots of employees back stabing each other, employees and managers allowed to hang out outside of work, bullying by co-workers, a lot of stores will expect sick employees to work unless you can find someone to take your shift.

    Advice to Management

    More professionalism, don't talk about other employees with co-workers, management should not be allowed to manage friends or relatives, treat all employees equally and fairly, allow sick employees to stay home, don't play favorites with employees-this creates a toxic atmosphere! Allow all employees an equal opportunity to advance.


  4. "You'll regret NOT working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Leader
    Current Employee - Guest Service Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 5 years)

    Pros

    Benefits
    Fast paced
    Ability to move up in the company
    Flexible scheduling

    Cons

    Customer can be real stupid buttheads


  5. Helpful (2)

    "Assistant Store Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Leader in Milwaukee, WI
    Current Employee - Assistant Store Leader in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (Less than a year)

    Pros

    End of the year bonus check, great work/life balance, good people. PTO/vaca days! Management is invested in your success. Pay is competitive and they are really raising the bar! I love going to work every day! Their store leader training is very thorough, too.

    Cons

    Rude customers. Note: auto withdrawal on 401k increases 1% every year if you don’t change your settings! (Not really a con but something to be aware of)

    Advice to Management

    I’ve been working for KT for only a few months, but every experience and interaction I’ve had with new stores, upper management, training in Lax... everyone is so nice!! They care about your success and are so personable. Kwik Trip truly values their employees and they hire the cream of the crop. My advice is: even as we are growing, never lose sight of why we are here and why we take our time hiring good people. I came from an entirely different field of work, and my #1 reason for applying here was because I wanted to feel valued for the hard work I do, and I knew KT was well-known for just that. I am so grateful for this new position and cannot wait for what’s yet to come!


  6. Helpful (1)

    "KT is becoming a revolving door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Associate in La Crosse, WI
    Current Employee - Retail Associate in La Crosse, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kwik Trip part-time (More than 5 years)

    Pros

    Decent pay for a starting job.

    Cons

    KT has a tendency to make all their workers do more with less, even as the company expands. Essentially, you are over worked and only get one break, even for a 10 hour shift. It is a common myth that Kwik Trip employees are treated well as I suspect that those employee satisfaction surveys are only taken by office employees. I am sure it varies from store-to-store, department-to-department, and what job one does, but I would not recommend working as a part time retail associate.

    Advice to Management

    When revenue increases, customer count increases, and the size of the store increases, that store will need more employees for operations. It is a simple concept, yet it does not seem to sink in. Telling people to "figure it out" is not a good strategy. Also, using metrics to judge employee performance other than secret shopping scores or what the store leader happens to observe at a single instant in time would be better for employee moral.


  7. "coworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Guest Service Coworker in Kenosha, WI
    Current Employee - Guest Service Coworker in Kenosha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip part-time (More than a year)

    Pros

    good hard working people and teamwork

    Cons

    mandatory pitches at the register are uncomfortable

  8. "Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kwik Trip part-time

    Pros

    Long breaks, friendly coworkers, good hours

    Cons

    Poor management, coworker gossip, overscheduling

    Advice to Management

    Hire more workers


  9. Helpful (1)

    "To grow food sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Food Service Leader in Saint Cloud, MN
    Current Employee - Assistant Food Service Leader in Saint Cloud, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than a year)

    Pros

    Good pay, end of the year bonus check, most coworkers are good because of how picky they are in hiring.

    Cons

    St. Cloud markets upper management doesn’t know what they’re doing. They only see but picture, but in order to make big picture Work you need to focus on small picture first. Turnover has been crazy and even with being one of the best paying retail jobs we still can’t keep people.
    Issues are pushed off until it becomes such a problem it has to be fixed.
    They work load is intense. Like, nothing is particularly hard, but there is just so much to do and they’re more worried about meeting labor then they are about their coworkers.
    They claim they care about coworkers more than anything but if you say you feel overwhelmed or need help they just tell you not to worry but change literally nothing.

    Advice to Management

    Hire people who actually know how to do the job vs the “yes men”.
    When coworkers and are having problems actually focus on them instead of pushing them off.
    Very few coworkers actually feel appreciated and most stew just staying because of the $$


  10. "Be prepared for a fast pace, and lots of rules."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Kwik Trip part-time

    Pros

    The discounts and benefits are nice.

    Cons

    Their uniform standards, mandatory meetings, rude customers.


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