Kwik Trip Reviews
79% would recommend to a friend
(1742 total reviews)
Scott Zietlow
89% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible hours and always busy doing something (that's good if you like not being bored)" (in 56 reviews)
- "Long hours, short staffed, unachievable goals, when anything goes wrong coworkers are always to blame and upper management always sides with middle management no matter what the truth may be." (in 23 reviews)
Ratings by Demographics
This rating reflects the overall rating of Kwik Trip and is not affected by filters.
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Found 1,742 of over 2K reviews
Updated Nov 29, 2023
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- 5.0Nov 7, 2023Guest/Food Service CoworkerCurrent Employee, more than 3 yearsCarver, MN
Pros
40% Profit sharing, family owned and operated, great pay, good benefits, trustworthy company, great core values
Cons
If you get stuck with bad leadership at the store level, it's very hard to do anything about it
1 - 4.0Nov 9, 2023Food Service WorkerFormer Employee, more than 3 yearsNew Berlin, WI
Pros
I enjoyed my time at Kwik Trip due to the relatively fun atmosphere and positive interactions with coworkers. However, I acknowledge that the work environment can vary significantly depending on the store and its leadership.
Cons
I found it challenging that, as a part-time employee, there were no guaranteed minimum hours. The inconsistency in my weekly schedule, with some weeks having substantial hours and others only offering one or two days of work, was difficult to navigate. Additionally, there were times when the workplace culture felt intense and almost cult-like. While I appreciate the company and my role, I prefer a healthy work-life balance and did not want my job to consume every aspect of my life.
2 - 1.0Nov 29, 2023Store LeaderFormer Employee, more than 5 yearsGreen Bay, WI
Pros
Free fruit? They tell you what you want to hear.
Cons
Oh so many things, where to start? Overworked, underpaid all in the name of “making a difference in people’s lives” only the cost for it is YOUR life. Year end bonus is not all they say it is. Ten keep you employed by dangling this bonus in front of you but you only receive it if you’re employed until after the day it posts in your pay stubs. They talk nice to your face but are extremely ruthless snd petty if you’re not drinking up the koolaid they are serving. They are a cult like business and drill into you how amazing they are and how lucky you’ve been “chosen” to work there. In reality they use and abuse you until you have nothing left to give. If you resign, give ample notice they trash you to everyone in your district and say you couldn’t cut it. I went out with one of the highest leadership feedback surveys given by my team and made their excellence club by exceeding goals in multiple categories, but I resigned to go to a competitor and the vindictiveness and hatred spewed from the top down.
- 2.0Nov 14, 2023Information TechnologyCurrent Employee
Pros
Work life balance, good management
Cons
Very low pay. I make significantly less than others I know with fully remote jobs and same work experience as I PTO is not great for new employees. This would be significantly better if there were more time off around the holidays. With such poor pay, benefits should be better. Horrible probationary period. You aren’t allowed to take any PTO for the first 3 months. I had to work on holidays to get time off for necessary life events. This was extremely inconvenient for me. This company is incredibly behind the times and the IT department is mess. Little quality control is done and software is outdated. Office is INCREDIBLY crowded. Cubicles are small and coworkers are LOUD. Be prepared to need soundproof headphones. There are some incredibly rude/creepy men in this office. Be ware if you are a woman. A picture of your face will be sent to your department with a description of yourself. While most people are friendly, I’ve had some uncomfortable experiences with coworkers. Ladies, I would not work in store engineering, IT, or network services. Little room to grow. I do not expect a promotion ever. Raises are insignificant as well. Hiring process is lackluster. Some new hires have little problem solving skills and will depend on you to complete basic tasks. There should be a formal skill assessment so lazy coworkers do not push their work onto you.
1 - 4.0Nov 23, 2023Guest Service CoworkerCurrent Employee, more than 1 yearCedar Rapids, IA
Pros
Decent pay for what you do. 40% profit sharing bonus.
Cons
Tasks and the job at hand can become mundane, boring, and dirty at times. Not recommended if you don't like interacting with people. Need to work well with others and have patience for one another and customers. 98% of customers are considerate and patient, but the other 1/50 can ruin your day at times. If you don't like interacting with people that much, one can sometimes request working in the kitchen exclusively, or stocking. Depends based on store demands and management.
- 2.0Nov 5, 2023Sales AssociateFormer EmployeeLa Crosse, WI
Pros
Competitive wages, great benefits, new technology that makes tasks easier (new locations mostly)
Cons
Kwik Trip treats its employees like family, however, there can be a lot of emotional manipulation and SLs will either make or break your experience. At my store, there was a constant feeling of not being good enough - we were given so many tasks that they became impossible to finish unless we stopped serving our customers. In my case, I was coaching other new-hires (same paygrade) on tasks, and then getting an earful at the end for not doing everything. Your hours of availability won't be respected and you will be reviewed for how often you cover your coworker's shifts. For my coworkers, something I often saw was they would become the SL's new "favorite" until a couple months later when they decide to start cracking the whip again and writing them up for tiny mistakes. It was very manipulative. Eventually, I told myself $15/hr wasn't enough to keep subjecting myself to this.
3 - 5.0Nov 22, 2023Guest Service CoworkerCurrent Employee, more than 1 yearMinneapolis, MN
Pros
Profit sharing, Depending on the store most people care about you. If you show up and work most of the time they are willing to work with you when things hit the fan. Opportunities to move up are good.
Cons
It's a retail company. You have to work and work hard. You can get really poorly run stores (ive worked for a few and some are better than others.) It can sometimes become a bit cliquey depending on store.
- 4.0Nov 29, 2023Guest Service Team Member - CashierCurrent Employee, more than 1 yearBig Lake, MN
Pros
bonus, proffessional, nice pay for cashier
Cons
stressful, super busy, some bad coworkers
- 2.0Sep 18, 2023Guest Service Team Member - CashierCurrent Employee, more than 1 yearRice Lake, WI
Pros
The company really does think about its employee, You get a free piece of fruit with each shift, all the coffee, fountain drinks, and tea you can drink in a shift. 50% off lunch items made by Kwik trip. Profit sharing, money to buy uniform, mental health help, and much more.
Cons
Management is atrocious. One leader stole my wallet for an entire shift to try and make a point about me leaving my purse on the counter, and another screamed at me for not finishing a task the night before that I had come in early to finish. Both leaders only work a max of 3 nights a week but get pissed when you don't take their advice. Another Leader comes in every morning screaming and yelling and throwing stuff around, being extremely rude to everyone, she made a new hire quit within his first week. A leader from a different store transferred to ours and got in my face about a trifling matter and made a big deal about it for the rest of the night as well as spewed racist commentary to another. I have spoken to the management above them and nothing has been changed.
2
Kwik Trip Response3moThank you so much for taking the time to leave a review. We are sorry you feel this way. We value our coworkers and always want you to feel part of our team-oriented environment. If you have a specific situation you would like looked into, we encourage you to reach out to our Human Resources Team at (608)793-6000. Thank you!
- 4.0Nov 26, 2023Assistant Store LeaderCurrent EmployeeNeenah, WI
Pros
coworkers generally friendly, profit sharing
Cons
shift times fluctuate, and have weekend shifts generally
Kwik Trip Reviews FAQs
Kwik Trip has an overall rating of 3.9 out of 5, based on over 1,771 reviews left anonymously by employees. 79% of employees would recommend working at Kwik Trip to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
79% of Kwik Trip employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kwik Trip 3.3 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Kwik Trip to be career development, coworkers, benefits and the cons to be management .
