Kwik Trip Reviews | Glassdoor

Kwik Trip Reviews

Updated September 22, 2017
359 reviews

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3.9
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Kwik Trip President and CEO Don Zietlow
Don Zietlow
265 Ratings

359 Employee Reviews

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Pros
  • Great profit sharing bonus every year before the holidays (in 71 reviews)

  • They take care of even part time employees (in 25 reviews)

Cons
  • Only get 2 ten minute breaks per 8 hour shift, no lunches (in 20 reviews)

  • work you to death, 10 minute breaks for an 8 hour shift and 15 minute breaks for over 8 hours, no benefits for part time (in 11 reviews)

More Pros and Cons

  1. "Not just a gas station, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Lakeville, MN
    Former Employee - Shift Leader in Lakeville, MN
    Recommends
    Approves of CEO

    Pros

    Great company values, raises based on performance and are frequent, good health benefits, 40 percent of companys profits goes back to employees in bonus', Kwik Trip strives hard to make it a safe place to work.

    Cons

    Little to no room for promotion, customers are not always enjoyable one bad customer can make for a rotten day.

    Advice to Management

    District mangers should communicate more with lower level employees not just managers.


  2. "A good job, but just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Co-Worker
    Current Employee - Retail Co-Worker
    Recommends
    Approves of CEO

    Pros

    For the lower level of skill required, they provide great pay and bonuses. Work is never too back-breaking, and the company actively encourages a positive attitude from it's employees and management. They have done a phenominal job of working my hours around my college schedule.

    Cons

    At the end of the day, it's still a clerk job at a convience store. The work isn't very stimulating, and it's basically the same thing day after day. Cleaning bathrooms isn't my favorite thing in the world, but it's a job. It's customer service, so you have to deal with jerks on a daily basis while maintaining a friendly attitude.

    Advice to Management

    I've always been impressed with the management at kwik trip. I think they're doing a great job.

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Coworker in Mankato, MN
    Former Employee - Retail Coworker in Mankato, MN
    Recommends
    Approves of CEO

    Pros

    Decent pay with awesome year end bonus. You have room for growth if you want to move up and they do an awesome job hiring the right people for the company.

    Cons

    Management at the retail level expect too much at times.

    Advice to Management

    Take more advice and listen to employees at the store level for feedback and ways to help improve the customer's experience.


  4. "Great company to work for with competitive pay at any stage in life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in La Crosse, WI
    Current Employee - Team Member in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip part-time (More than a year)

    Pros

    Competitive starting pay! I began making $8.75 an hour at the store level plus received premium pay of $1.50 an hour for working the overnight shift. I was given a $.25 raise after 3 months. $10.50 is a lot for a college student! Flexible schedule and great bosses make for an enjoyable workplace. The company is growing every year which benefits its employees because of a generous profit-sharing program. Great company values and mission statement.

    Cons

    As with any customer service job, you sometimes will interact with unpleasant customers.


  5. Helpful (1)

    "Awesome Company! Amazing Owners!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 10 years)

    Pros

    Kwik Trip is owned by a family that truly cares about their coworkers and shares 40% of their profits with coworkers. They are very generous and provide a lot of advancement opportunities for coworkers.

    Cons

    I really can't think of any.


  6. "15 year current co-worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Center Leader in La Crosse, WI
    Current Employee - Support Center Leader in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 10 years)

    Pros

    Kwik Trip has won many awards for as a great place to work -- and that it is! It is truly a place that lives by it's mission -- to treat others the way you would like to be treated and to make a difference in someone's life.

    The leadership, stability of the company and future for this organization is very bright. There are many reasons why turn-over is so low -- it really is a great palce to work.

    Cons

    I have no "cons" to share.


  7. "Love working for Kwik Trip - 40% profit sharing, caring leaders, and opportunities to advance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Center in Onalaska, WI
    Current Employee - Support Center in Onalaska, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 10 years)

    Pros

    Year end cash bonus, 40% profit sharing, career advancement, family ownership, humble owners and caring leaders, meaningful work environment, company contributions to community, employees encouraged to make a difference in the lives of others, opportunities to attend leadership training and improve skills

    Cons

    Longer hours in retail management environment but compensated fairly. Hours typical of any retail environment but work/life balance could be challenging at retail management level if leaders are not good at managing time and delegating to team members.

  8. "Kwik Trip is, quite simply, the best convenience store chain in the U.S."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Relations in La Crosse, WI
    Current Employee - Public Relations in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (More than 10 years)

    Pros

    Kwik Trip is privately owned, and the ownership family believes in putting people first. They have a vision of taking care of their coworkers, and the coworkers taking care of the customers. They are not looking out for themselves but constantly trying to build the business so that they can share more. Competitive wages are supplemented by an unheard of 40% profit sharing plan for every coworker, whether part time of full time. In addition to its retail stores, Kwik Trip owns and operates it own dairy, bakery, commissary, distribution center, and transportations system, creating many options for career advancement. Kwik Trip has never had layoffs in its 45 year history.

    Cons

    Kwik Trip is only located in three states - Wisconsin, Minnesota, and Iowa. With a core value of Midwestern work ethic - retail coworkers need to be on their feet and moving during their shifts.

    Advice to Management

    Keep telling the stories of retail coworkers helping customers.


  9. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Leader in Reedsburg, WI
    Current Employee - Assistant Store Leader in Reedsburg, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip full-time (Less than a year)

    Pros

    Being recognized for doing a good job

    Cons

    Having only ten minute breaks


  10. "Don Zietlow and his family truly care about the people that work for Kwik Trip."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Clerk in Waukesha, WI
    Current Employee - Customer Service Clerk in Waukesha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik Trip part-time (More than 8 years)

    Pros

    The company promotes a friendly and pleasant workplace, music in the background in the store and playing for the guests at the fuel pumps is a definite plus. Kwik Trip shares 40% of it's profits with coworkers and has other unexpected benefits such as a months' paid vacation after 20 years of service. They go above and beyond what is commonplace in many areas. Kwik Trip was voted #1 convenience store in the country for the last 4 years running, and that says a lot for our company !!!

    Cons

    At times the shear volume of guests that visit the store can be overwhelming when there are tasks that must be completed. Trying to achieve a healthy balance of prompt and attentive guest service while still completing required tasks can be challenging.

    Advice to Management

    Continue to do what you're doing Mr. Zietlow ! The coworkers that are a part of your company are well served with the humbleness that your family exhibits towards them and the vision you have for Kwik Trip's continued growth and success.


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