L.A. Care Health Plan Reviews

Updated Jan 13, 2021

To filter reviews, or .
3.1
52%
Recommend to a Friend
70%
Approve of CEO
L.A. Care Health Plan Chief Executive Officer John Baackes
John Baackes
82 Ratings
Pros
Cons
  • "Upper management is composed of inconsistent authoritarians(in 12 reviews)

  • "Not only is it an ordeal to drive in extreme rush hour traffic to downtown L(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "So far, it's been great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L.A. Care Health Plan full-time for less than a year

    Pros

    I think it depends on the department you are in, but my experience here has been nothing but positive. I work directly with the members and have had nothing but support from upper management. Pay, benefits (best I have received so far), co workers, and option to work from home.

    Cons

    Because it is a non-profit, everything is micromanaged (ex: even what you print.. however, this makes sense as budgets need to be honored)

    Continue reading

    L.A. Care Health Plan Response

    August 19, 2020HR

    Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at careers@lacare.org.

  2. "Awesome Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L.A. Care Health Plan full-time

    Pros

    Great Environment jobs in situations

    Cons

    Positive Vibes in a lot of people

    L.A. Care Health Plan Response

    December 29, 2020HR

    Thank you for taking the time to provide feedback. We appreciate your input and happy to hear you’ve enjoyed your experience here. If you have any further feedback to share please email us at careers@lacare.org.


  3. "Great team and opportunities to work on multiple projects."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L.A. Care Health Plan full-time

    Pros

    I had an amazing team

    Cons

    Very bureaucratic as to be expected

  4. "LAC employee review"

    4.0
    Current Employee - Senior Business Analyst in Los Angeles, CA

    I have been working at L.A. Care Health Plan full-time for more than 5 years

    Pros

    Work with great people toward a mission I believe in.

    Cons

    Many departments operate in siloes.

  5. "Interesting place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Advisor 

    I have been working at L.A. Care Health Plan full-time

    Pros

    Flexibility in opportunities and loyal to those with a long tenure

    Cons

    Not the most sophisticated place to work

  6. "No room for growth"

    2.0
    Former Employee - Project Manager in Los Angeles, CA

    I worked at L.A. Care Health Plan full-time

    Pros

    matchin 401k up to 4% and health benefits (not fully covered)

    Cons

    No room for growth and management does not care about employees

  7. "Don’t work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Provider Service Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at L.A. Care Health Plan full-time for more than 3 years

    Pros

    Pretty good pay, potential to get pay incentives

    Cons

    Micromanaging, terrible managers, mandatory overtime.

  8. COVID-19
    Helpful (2)

    "Wonderful Teams, Bad Leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at L.A. Care Health Plan full-time for more than a year

    Pros

    Good PTO; Permanent WFH during COVID; Passionate colleagues and tight-knit teams - I've made friends for life; CEO is amazing; The chiefs will recognize you if you put yourself out there; Room for growth and to move around the company; Great tuition reimbursement program

    Cons

    Senior Director is a bully with many HR complaints against her and HR does not seem to care; Staff put in uncomfortable positions with power struggles; Micromanagement to the extreme; Projects/programs take years to accomplish due to burdensome red tape and IT's inability to support any project; Feels like we can never get anything done; Exhausting place to work after a year or two; High staff turnover

    Continue reading

    L.A. Care Health Plan Response

    December 29, 2020HR

    I appreciate your feedback and sorry to hear about your experience. We do not condone any bullying at L.A. Care and would like to better understand your experience at L.A. Care. We take your review very seriously. Please email us directly at careers@lacare.org.

  9. Helpful (1)

    "Good Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L.A. Care Health Plan full-time

    Pros

    Potential to grow within the company.

    Cons

    Very micro managed by all of management.

    Continue reading

    L.A. Care Health Plan Response

    November 6, 2020HR

    Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share regarding management/training please email us at careers@lacare.org.

  10. "Great place for the time being"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L.A. Care Health Plan full-time for more than 5 years

    Pros

    Great place to learn skills and network

    Cons

    Not a lot of growth opportunities, but that's typical these days.

    L.A. Care Health Plan Response

    November 6, 2020HR

    Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at careers@lacare.org.

Viewing 1 - 10 of 191 English Reviews