L.A. Care Health Plan Reviews | Glassdoor

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L.A. Care Health Plan Reviews

Updated January 19, 2018
110 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
L.A. Care Health Plan Chief Executive Officer John Baackes
John Baackes
35 Ratings

110 Employee Reviews

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Pros
  • They encourage work/life balance (in 10 reviews)

  • Good benefits in relation to private companies, competitive salary compensation (in 10 reviews)

Cons
  • The integrity of some upper management is questionable as to their objective to bring in outside staff instead of mentoring current staff (in 8 reviews)

  • The business has become more top heavy and a bureaucratic feel is creeping in (in 7 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Los Angeles, CA
    Former Employee - Project Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at L.A. Care Health Plan full-time (More than 3 years)

    Pros

    Good morale with a great mission

    Cons

    Communication and Transparency could be improved


  2. Helpful (1)

    "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Brought in outside training which was invaluable.

    Cons

    Management changes brought frustration and confusion. Claims of transparency were just that - only claims. No problems telling untruths to you with a straight face. Also, there are people in management who don't know how things should be done and are making poor decisions. Sometimes the blind are leading the blind.

    Advice to Management

    In todays climate, the management needs to be honest to their staff. It is a disservice to all when you can tell your employees one thing and turn around and do the complete opposite. Value your employees for the professionals that they are - don't treat them like children and then expect them to perform like champs.

  3. Helpful (2)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at L.A. Care Health Plan full-time

    Pros

    Good benefits, can advance, monthly events/ treats/ for employees,

    Cons

    Repetitive work, very tiring, stressful, no empathy on management towards employees, boring, feels like a dead end job not a career


  4. Helpful (2)

    "Call center rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Los Angeles, CA
    Former Employee - Call Center Representative in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at L.A. Care Health Plan full-time (More than 3 years)

    Pros

    Great benefits, great pay, LA based, lots of overtime,fruit fridays

    Cons

    Terrible management, mandatory overtime,changing schedules, no compassion, mandatory overtime everyday

    Advice to Management

    Be humble


  5. Helpful (5)

    "If you play politics, than...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L.A. Care Health Plan full-time (More than 5 years)

    Pros

    Great employee perks, parties, several kitchens, coffee, tea, a calm room for when you are not feeling well. You can go in and rest for 10-15 minutes or so.

    Cons

    Politics, politics, politics. The old management forced our for a more "Men's club" feel. There were a lot of good people lost. Lots of nepotism and "who you know" crap. It all started going down hill with the new CEO.

    Advice to Management

    It wouldn't matter, they would not care or listen.


  6. Helpful (2)

    "Authorization Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Authorization Tech in Los Angeles, CA
    Former Employee - Authorization Tech in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at L.A. Care Health Plan full-time (More than 3 years)

    Pros

    Incentives (parking and production), dress code and awesome benefit package

    Cons

    LocatioN: mid down downtown L. A. Tons of traffic no matter time of day. Construction in the area which causes more traffic. The recruiting dept (now) is unresponsive even if you use to work there and are qualified. They do not return calls/emails and give you the run around when you finally can catch them on the phone. The low ball you on the salary as well. Start you off at the minimum pay within that grade no matter the experience. I wanted to come back and work due to the great benefit package and the incentives but the current recruiting dept has turned me completely off

    Advice to Management

    If you’re not interested in potential new employee... tell them that. Do not give them the run Around. Reject their application. To constantly say you will follow up and return their call and don’t is unprofessional!


  7. Helpful (4)

    "PROVIDER NETWORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PNM in Los Angeles, CA
    Former Employee - PNM in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L.A. Care Health Plan full-time

    Pros

    Decent pay, great coworkers. Fast pace

    Cons

    Bad place to work, keep away.

  8. Helpful (2)

    "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L.A. Care Health Plan full-time

    Pros

    Nice working environment, good people, opportunity to learn.

    Cons

    The company is in downtown. It took a lot of time to commute.


  9. Helpful (5)

    "Very corrupt. First hand saw corruption and tax dollar waste."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L.A. Care Health Plan full-time

    Pros

    Good catering services for meetings. I suppose if I did not care about tax payer waste, the financial perks are nice.

    Cons

    Knowing that they are very corrupted and are working under the guise of helping the poor. They are on top of catering and making sure execs enjoy a nice meal. The company credit card has hardly any limit, especially when they are trying to impress people that audit or assess their programs from higher up. CEO pulled int $820,000 of your tax dollars, and a lot of people are promoted for sucking up while not necessarily meeting expectations.

    Advice to Management

    Please stop wasting tax payer dollars. It makes ethical employees feel guilty about working for the organization. Then again, the ethical ones are pushed out by a complicit HR that runs along racial lines.


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L.A. Care Health Plan full-time

    Pros

    Competitive and room for growth

    Cons

    Little fish in a big pond

    Advice to Management

    Communication and Transparency


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