L.L. Bean Reviews in Freeport, ME | Glassdoor

L.L. Bean Freeport Reviews

Updated December 19, 2017
98 reviews

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Freeport, ME

98 Employee Reviews

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Pros
  • There is a great emphasis on a healthy work/life balance (in 26 reviews)

  • Great people to work with a generous employee discount (in 40 reviews)

Cons
  • Not a lot of room for advancement (in 12 reviews)

  • I worked with LLBean part time before being accepted into the Summit Program (in 15 reviews)

More Pros and Cons

  1. Helpful (2)

    "quirky culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Freeport, ME
    Former Employee - Anonymous Employee in Freeport, ME

    I worked at L.L. Bean full-time (More than 5 years)

    Pros

    401k,Pension, company Discount, Outdoor experience days

    Cons

    Not a great culture for IT
    Poor Planning so everything is a fire drill

    Advice to Management

    treat your employees with respect


  2. "Decent for a retailer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Brand Stockroom in Freeport, ME
    Current Employee - Brand Stockroom in Freeport, ME
    Recommends
    No opinion of CEO

    I have been working at L.L. Bean part-time (Less than a year)

    Pros

    Company contribution to retirement, excellent health check for new hires (for their own protection, but still!), very friendly co-workers, small gym in the main Freeport store, access to the employee store!!! very nice and supportive work environment

    Cons

    Time in/time out does feel like a factory.

  3. "Great Company - Fantastic Customer and Employee Focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Freeport, ME
    Former Employee - Anonymous Employee in Freeport, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L.L. Bean (More than a year)

    Pros

    From the perspective of someone working full-time in corporate HQ. Retail/warehouse employees may have a different opinion.

    LL Bean truly cares about both its customers and its employees. They also care deeply about being a good corporate citizen in the community and Maine. The culture is supportive, the employee benefits are great, and HQ location in Freeport is fantastic for quality of life. While there are a lot of layers of management, I always felt like my opinion was valued and my work impactful.

    Cons

    Career progression seems largely determined by tenure. There is not much attrition at the higher levels, so unless you are a rockstar you may have to wait for someone to retire before getting a major promotion. It will be interesting to see if the core values remain intact with Leon Gorman's passing and ownership transitioning to younger generations.

    Advice to Management

    Preserve the core values! Invest more heavily in innovating/transforming into a technology-enabled ecommerce retailer (vs. catalog focused).


  4. "Great career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME
    Recommends
    Positive Outlook

    I have been working at L.L. Bean full-time (More than 10 years)

    Pros

    Large enough company & enough opportunities to spend your whole career at. Fantastic benefits, but the base compensation is low compared to other companies in Maine and across industry.

    Cons

    Very hierarchical management style. Risk of getting labeled & boxed by management early on, which inhibits employee growth and crushes motivation. Lots of micro managers and decisions take forever given the layers of management.

    Advice to Management

    Bring the best out of your employees by developing trust with and empowering employees. Transparency and honesty are keys to success. Please drop the fear-based management style and encourage people to take risks.


  5. "Amazing summer experience"

    StarStarStarStarStar
    Former Intern - Intern in Freeport, ME
    Former Intern - Intern in Freeport, ME
    Recommends

    I worked at L.L. Bean as an intern (Less than a year)

    Pros

    The employees at L.L.Bean makes it a great place to work. Everyone is genuinely friendly and willing to help you in whatever way possible. The intern program is extremely well run, and leaders encourage everyone to get to know the company from every angle (e.g. factory tours, outdoor experience days, presentations from employees in different departments).

    Cons

    One downside of working at a company that is over 100 years old is that the adoption of new ideas takes a long time.


  6. "Business Needs Drive Every Decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler II in Freeport, ME
    Current Employee - Material Handler II in Freeport, ME
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at L.L. Bean part-time (More than 5 years)

    Pros

    Year round staff of part-time workers can creatively mix a 2nd job with this job to support family. During Holiday season you'll get lots of hours ---up to a max of 10 per day.

    Cons

    Absolutely NO guarantee you will get all the hours you thought you were hired for. Penny pinching is so prevalent that you will almost have to beg for the equipment you need just to do your job.The easiest way to save a penny is to send you home early ---so get used to it part-timer!

    Advice to Management

    Kudos to the Board of Directors for the Tech investments made to bring the company into the Modern era. To attract and retain the people necessary for the laborious tasks that, historically, helped put the Company ahead, the Board must renew it's industry position as a Leader and provide wages commensurate with the skills and work ethic of the workforce required to achieve the continuing growth goals.


  7. "You get to meet people from all over the world!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Freeport, ME
    Former Employee - Customer Service Representative in Freeport, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at L.L. Bean part-time (More than a year)

    Pros

    The amazing discount! You get to meet people from all over the world and everyone is extremely helpful in the store!

    Cons

    The hours can be long and the overnights are terrible! The morning shift is extremely early as well! Very hard when you have a family and kids!

    Advice to Management

    Relate to staff on a more personal level not strictly corporate robots?

  8. "Felt valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Freeport, ME
    Former Employee - Anonymous Employee in Freeport, ME
    Approves of CEO

    Pros

    Worked with inbound sales calls as seasonal help. They listen in on calls, which is a good thing. Sometimes you know and sometimes you don't - either way, it keeps you on your toes and acting professional. Ergonomically friendly, discounts.

    Cons

    Not much opportunity for advancement.


  9. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Freeport, ME
    Current Intern - Intern in Freeport, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L.L. Bean as an intern (More than 3 years)

    Pros

    - Friendly people
    - Good benefits
    - Excellent work/life balance
    - Focused on the outdoors

    Cons

    - Some down time as an intern
    - A little stuck in the past -- the company seems afraid to move forward with trends


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at L.L. Bean full-time

    Pros

    People, pay and benefits are great. Challenging but rewarding work in HO area. New CEO is very approachable and appears to be focused on the right things.

    Cons

    Too many people involved in decision making and lots of layers of Mgmt.


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