L.L. Bean Employee Reviews about "employee discount"

Updated Oct 6, 2020

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3.8
73%
Recommend to a Friend
78%
Approve of CEO
L.L. Bean PRESIDENT AND CEO Stephen Smith (no image)
Stephen Smith
157 Ratings
Pros
Cons
  • "Low pay, low hours for seasonal/part-time(in 19 reviews)

  • "Low pay (but no gas needed to get to and from work(in 14 reviews)

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Reviews about "employee discount"

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  1. Helpful (1)

    "Seasonal Sales Rep"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Freeport, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L.L. Bean part-time for more than 3 years

    Pros

    Flexible Fun Discount Employee Store Have done this a number of years. It’s fun, and I particularly like helping Senior Citizens - who call in instead of ordering online. Get a discount on my LL Bean Christmas Shopping; and can also go to the legendary LL Bean Employee Store. (Yes, I’ve bought brand-new jeans for twenty-five cents!)

    Cons

    Grouches - mainly from New York & New Jersey! I joke with supervisors every year that I would take a Cut In Pay if the system would screen out callers from New York & New Jersey (95% extremely rude!)

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  2. Helpful (1)

    "Just Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guide in Bangor, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at L.L. Bean full-time for more than 8 years

    Pros

    Nice coworkers and managers employee discount

    Cons

    Learn a lot for low pay. Changing schedule


  3. Helpful (1)

    "Go anywhere else"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L.L. Bean part-time for more than 10 years

    Pros

    The employee discount isn't too bad.

    Cons

    Low pay, few hours, few perks, demanding

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  4. Helpful (3)

    "Top down culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at L.L. Bean full-time for more than 8 years

    Pros

    employee discount, coworkers, commitment to the state of Maine, Steve Smith.

    Cons

    The new CEO's vision of the company has not penetrated throughout the entire organization. It is still a top down environment. You are to do as you are told and not question decisions. Be aware of some of the old school departments.

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  5. Helpful (7)

    "What a terrible place to work!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales "Guide" Flagship Store in Freeport, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L.L. Bean part-time for more than 3 years

    Pros

    employee discount ( if I could afford to by anything being a low wage earner and all....), employee store (the ONLY TRUE benefit at LL Bean that I saw. Fellow employees were all really nice. Made the daily grind bearable.

    Cons

    Management is out of touch with the low morale of those not in middle management. Poor communication in middle management. I was told I would be able to pick up hours to make it to close to 40, THAT WAS A BOLD FACE LIE. Average hours scheduled were 26/ week. Software used to clock in, offer up shifts, or "pick up shifts" (DayForce) is horrendous. Minimal to no career advancement or succession planning. Process to get time for Dr. Appointments, etc. is a joke. ROUTINE call outs happen all of the time. SUPERVISORS TELL YOU, if you want time off, just call out. LOW PAY for a company making 1.6 billion in 2018 Reported by Benzinga: For the fiscal year ending February 24, 2019, L.L.Bean reported annual net revenue of $1.6 billion, up 1% over 2017.Mar 15, 2019) General Management has forgotten what it's like to be a sales agent and it trickles down to middle management, . Heard many times to fellow employees, "Put on your "Retail" stride." "pick up the pace." "don't lean." "take your hands out of your pockets." (You should remove the photos in your employee dress code booklet with half of the employees with their hands in their pockets) And a "POM Hat" instead of a bonus..... thanks.... but no thanks.... I know you can pay your bills with the LL Bean Master Card ( at a crazy interest rate....), but have you ever tried to pay them with a POM hat?.... For the longest time, I didn't know who I reported to. My biggest take away, "Sell the LL BEAN CARD!!!!" Constantly telling "Guides" to "sell the LL Bean Master card" got old very quickly. Some of the older people, and very young people who would sign up for the credit card to get a discount on their first purchase SHOULD NOT BE GETTING A CHARGE CARD IMHO....

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  6. "Great people & perks but minimal room for growth"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Procurement Agent in Freeport, ME
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at L.L. Bean full-time for more than 10 years

    Pros

    Great vacation time & extra time off to play outside! Incredible coworkers. Employee discount, eStore & use room are a great perk

    Cons

    Outdated facilities. CEO has an incredible vision & charisma but is out of touch with the low morale of those not in upper management. They cut the wrong people in the last reorganization. None of the extra work went away and systems were not put into place to help alleviate the piles of work that still needed to be done. Minimal to no career advancement or succession planning.

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  7. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Representative 
    Recommends
    Positive Outlook

    I have been working at L.L. Bean part-time for less than a year

    Pros

    Employee Discounts Friendly co-workers Great management team

    Cons

    Pay is not great and it is very hard to become a year round employee

  8. "Good Seasonal Job"

    3.0
    Current Employee - Seasonal Sales Associate 

    I have been working at L.L. Bean part-time

    Pros

    good coworkers, employee discount, flexible schedule

    Cons

    lots of standing, not a lot of shifts available

  9. "LL Bean retail"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Lone Tree, CO
    Neutral Outlook
    No opinion of CEO

    I have been working at L.L. Bean part-time for less than a year

    Pros

    Nice co-workers, appreciative customers, good employee discounts

    Cons

    Top-down management decisions often create last minute stress and confusion

  10. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Customer Service Representative in Portland, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at L.L. Bean part-time for less than a year

    Pros

    Great co-workers and overall great customer interactions. 33% off employee discount; flexible with your schedule

    Cons

    I personally didn't like the call center environment. Sometimes during peak season (Christmas), they'd have you working through 1-2 AM.

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