L'Oréal Reviews in London, England | Glassdoor

L'Oréal London Reviews

Updated August 9, 2017
67 reviews

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London, England (UK)

3.4
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Approve of CEO
L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
37 Ratings

67 Employee Reviews

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Pros
  • You learn a lot ; lots of trainings (in 53 reviews)

  • Good culture good work life balance (in 44 reviews)

Cons
More Pros and Cons

  1. "Senior Brand Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in London, England (UK)
    Former Employee - Marketing Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time (More than a year)

    Pros

    Great progression, benefits and amazing brands

    Cons

    process lead, too many meetings, corporate

    Advice to Management

    listen to your teams more


  2. "No day is the same - Challenging place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Designer & Merchandising Manager in London, England (UK)
    Current Employee - Retail Designer & Merchandising Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than 5 years)

    Pros

    People- benefits - creativeness - flexibility - each day is different from another - it is a modern environment which moves fast and challenges the brain

    Cons

    Long hours - extra busy open space which sometimes can be an issue given that concentration is required . Working from home is welcome

    L'Oréal Response

    Jul 9, 2017 – Employer Brand Specialist

    Thanks for sharing your thoughts fellow colleague! We agree with you 100% on the positive things you highlight working at L'Oréal. It's definitely the passionate individuals at L'Oréal which make... More

  3. Helpful (1)

    "Chaotic but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Executive in London, England (UK)
    Former Employee - Digital Marketing Executive in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at L'Oréal full-time (Less than a year)

    Pros

    Fast paced, lots of responsibility, great colleagues, world class brands

    Cons

    Very last minute, bureaucratic culture, very political, disorganised HR,

    Advice to Management

    Empower employees as opposed to micromanaging them.

    L'Oréal Response

    Jul 9, 2017 – Employer Brand Specialist

    Hi there former colleague, thank you for sharing your review with us! Chaotic but fun- well described. Did you know our CEO Jean-Paul Agon calls L'Oréal organised chaos? It's true, we don't have... More


  4. "Summer internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Internship in London, England (UK)
    Former Employee - Marketing Internship in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    - Strong Intern/ Graduate culture
    - Great marketing courses provided
    - Lower level employees opinions are valued

    Cons

    - Office politics
    - Female bias in mid-level roles and male bias in senior roles (culture change needed)

    L'Oréal Response

    Apr 20, 2017 – Employer Brand Specialist

    Dear former intern. Thank you for sharing your experience with us! We're very pleased to hear you had a great learning experience and felt comfortable in our culture. We definitely agree that... More


  5. Helpful (1)

    "Sadly, a miserable working environment with lack of opportunity to progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at L'Oréal full-time (More than 3 years)

    Pros

    Gained a lot of insider beauty industry experience.

    Cons

    Perks did not outweigh the cons: lack of ability to progress into different areas, no encouragement or support from senior members of staff. They seem to only retain employees who are either cut-throat or want to stay in the same position. No reward or attention to those who are improving product sales, work hard and/or show great passion for the brand/company. Office politics makes for a tricky working environment.

    Advice to Management

    I'm afraid there isn't much point....

    L'Oréal Response

    Apr 14, 2017 – Employer Brand Specialist

    Dear former colleague, thank you for taking the time to write a review on your experience at L'Oréal. We're glad to hear you gained a lot of experience at L'Oréal, and that you've been able to take... More


  6. "Marketing Internship (12 months)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Marketing Internship in London, England (UK)
    Current Intern - Marketing Internship in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal as an intern (More than a year)

    Pros

    Incredible responsibility and opportunity for interns to take on big projects. Really social, fun and young working environment. My team were supportive, and always made be feel empowered and valued and never 'just an intern'. Everyone really cares about the brands and being market leaders, which makes for a positive, high achieving work environment.

    Cons

    Lack of clear processes and structure can make it difficult to stay organised. Nothing is impossible culture can lead to extremely challenging workloads and unachievable deadlines, often interns work long hours to meet expectations. HR department provide little formal training outside of initial couple of weeks.

    Advice to Management

    Offer training to Interns, to ensure we continue to develop skills throughout the placement, such as time management, marketing theory, excel and data analysis trainings.

    L'Oréal Response

    Mar 20, 2017 – Employer Brand Specialist

    Thanks for offering such a balanced review of your experience! We are very pleased to hear you were able to learn lots, and that ownership of your projects and a supportive team helped create this... More


  7. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good ways to progress in the business

    Cons

    Can be very stressful and long days.

    L'Oréal Response

    Mar 20, 2017 – Employer Brand Specialist

    Thank you for leaving a review with us. We hope you continue to progress in your career at L'Oréal! If you have any concerns about stress management and long hours, we encourage you to speak to your... More

  8. "strong talent, tough work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in London, England (UK)
    Current Employee - Product Manager in London, England (UK)

    Pros

    working with some of the best minds in the industry. V strong training ground, opportunity for quick progression if you fit the culture. incredibly dynamic and strong energy every day.

    Cons

    at times you may be treated not well, serious pressure leads to confrontation. long hours and high expectations. good for a few years but hard to sustain.

    L'Oréal Response

    Mar 20, 2017 – Employer Brand Specialist

    Dear colleague, thank you for sharing your views. We're glad to hear about the things you enjoy at L'Oréal, and the things you think we could be better as it offers us essential information on how we... More


  9. "It's not what you do, it's the way that you do it. The company is built on people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in London, England (UK)
    Current Employee - Sales Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time (More than 5 years)

    Pros

    The people you work with have a common goal and the overall support package is fantastic. And the products are fantastic. Staff shop!!

    Cons

    Dependent on role, you can work very long hours and it's expected This can play with work life balance. Your choice.

    Advice to Management

    Treat your people how you want to be treated and protect them

    L'Oréal Response

    Feb 21, 2017 – Employer Brand Specialist

    Thank you greatly for taking the time to write a review. We are happy to understand that you feel we're a company where everyone is working towards the same goal- it makes celebrating our successes... More


  10. "Good experience to have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal full-time (More than 3 years)

    Pros

    Big weighty brands, good people

    Cons

    Flaky and can be unfocused

    Advice to Management

    make a good, thought through plan and stick to it

    L'Oréal Response

    Mar 20, 2017 – Employer Brand Specialist

    Thanks for sharing your thoughts, we hope you are able to look back on your experience at L'Oréal with fond memories. Your feedback for management is useful in helping us improve the way we do things... More


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