L'Oréal Manager Reviews | Glassdoor

L'Oréal Manager Reviews

Updated 17 Sep 2019

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Found 556 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
91%
Approve of CEO
L'Oréal CEO Jean-Paul Agon
Jean-Paul Agon
251 Ratings
  1. Helpful (1)

    "Bad work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Cabazon, CA
    Doesn't Recommend
    Approves of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    :Gratis program. :Wearing all black

    Cons

    :No work life balance :Unprofessional work environment :Negative upper management

    Advice to Management

    Giving your leaders a better work life balance will lead to less burnout. This will also lead to keeping long term employees. District managers really need to be monitored. Talking down to employees does not make someone a leader

    L'Oréal2019-04-18

    L'Oréal Response

    May 15, 2019Employer Brand Specialist

    As the No.1 beauty company, we want to ensure our colleagues have the best benefits and unique opportunities that come with working at L’Oréal. While our industry is constantly changing at a fast pace, we value the work-life balance of our employees and put many policies in place ...

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  2. Helpful (3)

    "intelligent Individuals, Leader In Industry, High School Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager-Marketing in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    You will learn a lot about Marketing that goes beyond the cosmetics industry. A lot of people come from other large CPG conglomerates, Advertising Agencies, Consultancies, etc. Everyone is willing to talk to you about their previous roles and how their current roles fits into L'Oreal. L'Oreal is a great place to build a career or as a stepping stone to something more fitting if L'Oreal isn't for you.

    Cons

    While the company advocates for transparency, sometimes you can't get the reasoning behind certain top-level decisions that don't make sense logically. After being here for a certain time, you will notice that everyone is very cliquey. Tends to be very gossipy around here. Not as collegial as you would think it would be for such a large company. I think the company can improve on ensuring that everyone is not... being left out and that everyone has an equal voice.

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    L'Oréal2019-04-11

    L'Oréal Response

    May 15, 2019Employer Brand Specialist

    Thank you for sharing your thoughts and for your time with us so far! We truly appreciate your feedback, which helps us to improve every day. At L’Oréal, innovation and inclusiveness are among our guiding business principles and we work to implement them across all areas of the ...

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  3. Helpful (4)

    "Finance Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Nice office, lot of events, free products

    Cons

    The salary that you get does not equate to the amount of work that you do. So happy to leave this company. Finances one of the worst positions in this company. They have some of the worst systems I’ve seen, compass is the worst.

    L'Oréal2019-03-21

    L'Oréal Response

    March 27, 2019Employer Brand Specialist

    Thank you for sharing your thoughts. We’re very proud of our workplace and the unique benefits we are able to offer at L’Oreal! We encourage each employee to take a proactive approach with their HR teams and managers to voice relevant concerns about their career, whether that ...

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  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Clark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    Great culture, strong team, plenty to work on

    Cons

    It’s work rather than getting the paid to hang out

    Advice to Management

    Keep driving to you the top

    L'Oréal2019-02-23

    L'Oréal Response

    March 27, 2019Employer Brand Specialist

    Thank you for sharing your feedback! We’re very proud of our incredible colleagues who contribute to our collaborative and innovative culture and drive our business forward every day. We’re glad to hear about your positive experience and wish you continued success as you grow your ...

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  5. Helpful (3)

    "Complete nightmare, don’t do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Chicago, IL
    Negative Outlook
    Disapproves of CEO

    I worked at L'Oréal full-time for more than 5 years

    Pros

    Benefits, gratis products, prestigious name on resume

    Cons

    Management, unrealistic goals, too many challenges

    Advice to Management

    Get real about upper management! My division had 5 general managers in 4 years! Salons were increasingly frustrated with the way we do business, no transparency, unethical business practices, I could go on and on! My co workers and I were stressed out, no work life balance, constantly pushed to do more, take on more, with no reward.

    L'Oréal2019-02-27

    L'Oréal Response

    March 27, 2019Employer Brand Specialist

    We want to thank you for sharing your experiences with us; input from our colleagues is always welcome as it helps us improve our communication, work environment and processes. We work closely with our HR teams to ensure that our employees are positioned for success in a supportive ...

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  6. Helpful (8)

    "Vapid, Cutthroat, and Appalling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L'Oréal full-time for less than a year

    Pros

    The perks of the job were nice (company store, expense accounts, etc)

    Cons

    Image matters more than substance throughout the entire company. A bunch of well-put-together airheads walking around acting catty and cliquey. If you're not French you're at a huge disadvantage and looked down upon if you work closely with colleagues or have a reporting structure up to people who are French. Capable and effective people are overlooked for promotion in lieu of people who are pretty or whose... only talent is internal political brownnosing. Marketing at this company is not REAL marketing, it's taking orders from Paris and seeing how best you can plug European products into American shelves. Marketing at L'Oreal USA = merchandising. Managers throughout the company are horrible to their employees because the tone at the top promotes such behavior. You're expected to constantly be working and personal time seemed to be considered sinful and lazy.

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    L'Oréal2019-02-19

    L'Oréal Response

    March 7, 2019Employer Brand Specialist

    Thank you for your time with L’Oréal and for your feedback. We're happy to hear that you enjoyed the many benefits of working at L’Oréal. We value the experience and contribution of every employee and believe in creating a workplace that respects the balance between work and life. ...

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  7. Helpful (2)

    "Interesting"

    StarStarStarStarStar
    Current Employee - Senior Brand Manager in New York, NY

    I have been working at L'Oréal full-time for more than 5 years

    Pros

    Great for beauty junkies

    Cons

    Too political which hinders mobility if you are not a part of the in crowd; very meeting heavy; can be chaotic during key meetings.

    Advice to Management

    Appreciate your employees by giving opportunities to grow.

    L'Oréal2018-11-29
  8. Helpful (3)

    "Looks good on resume but don’t stay long!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Purchasing Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at L'Oréal full-time for more than 10 years

    Pros

    Great benefits- vacation & paid holidays, summer hours, free goods

    Cons

    Expected to work 24/7 which causes burnout & turnover. Young culture- many over 50 phased out by outsourcing jobs to keep numbers down.. Marketing driven culture .

    Advice to Management

    resoect all employees rather than catering to young marketing MBA’s who eventually leave.

    L'Oréal2018-11-21

    L'Oréal Response

    December 3, 2018Employer Brand Specialist

    We appreciate your feedback and want to thank you for your more than 10 years with L’Oreal. We recognize all of our colleagues for their unique and valuable contribution to our business. Work/Life balance is a priority for us which is why we’ve implemented many flexible work programs ...

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  9. Helpful (6)

    "Stepping Stone for Better Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Clark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at L'Oréal full-time for more than 3 years

    Pros

    People-oriented culture. Colleagues tend to be very helpful, collaborative, and solution-oriented. Since this is not a process-oriented company, you have plenty of opportunities to create your own new processes and/or tools for the betterment of the organization. Given the right connections, political savvy, and good self-promotion, moving up within the organization can happen at a very rapid pace, much greater than... at many other companies. For example, it is not unheard of to find VPs and AVPs in their early 30s within the organization.

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    Cons

    While career mobility both vertically and horizontally is great within the organization, this translates into some unintended consequences. Due to high rates of churn, many team members may prove to not be skilled in their respective functions, thereby leading to frustration, inefficiencies, and reinventing the wheel. While people in the mid-to-lower levels are typically personable and highly collaborative, senior... management is not so depending on which department and/or division you work. There are some department heads that will point blame on others and cause undue pressure for virtually no reason. In addition, politics play a big role here. HR is unsupportive when it comes to promotions so individuals are really left to themselves to create the right connections and market themselves to climb the ladder. The highest performing & technically skilled employees are frequently denied career escalation to remain cogs in the machine to hold departments together. Work is typically very manual with convoluted systems and processes that make data mining and analysis more difficult than it needs to be. To get many roles down to a standard 9-5, lots of automation would be required. For this reason, it really helps to learn macros/VBA if you wish to lower the amount of hours you work in corporate roles here. Otherwise, it is normal to work 10-11 hour a day or more on a pretty regular basis.

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    Advice to Management

    Do not take your top performers for granted. There is no reason for high-performers to stay with a company that underpays them for their skill-sets vs. the market rate, and denies them career movement. Length of experience with the company also should not be considered as a factor for retaining senior management. There are plenty of senior managers in the organization that do not deserve the roles they are in... either due to poor people management skills, technical ability, or lack of functional expertise. L'Oreal currently wastes a lot of time, money, and energy defending these types of managers and promoting internally, when the high-performing talent has been proven to arise from external companies. In fact, most of the folks I've seen rise quickly within the company have been experienced professionals that joined the company after 5-8 years of experience at other companies.

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    L'Oréal2018-10-18

    L'Oréal Response

    October 30, 2018Employer Brand Specialist

    Hello and thank you for sharing your feedback. We value your input and are glad to hear that you’ve been thriving within our collaborative culture. We believe that our people are our greatest asset and want to make sure everyone has the resources to succeed and advance at every ...

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  10. "Senior Manager Demand Planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager Demand Planning in Redmond, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Given a lot of flexibility to design role and tools to the division you work in. Ability to move within the US as well as international. Will look a look term leave opportunities to broaden experience (ie. backfill a mat leave)

    Cons

    Leadership goals were not clear.

    L'Oréal2018-07-23

    L'Oréal Response

    August 13, 2018Employer Brand Specialist

    Thank you for taking the time to share your thoughts. As the global beauty leader, we have built a culture that encourages employees to chart their own course and always look to provide opportunities for professional advancement for our talent across the globe. Leadership communication ...

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Found 556 reviews