L'Oréal Reviews | Glassdoor

L'Oréal Reviews

Updated March 19, 2017
159 reviews

Filter

Filter


1.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
37 Ratings

159 Employee Reviews

Sort: Popular Rating Date

Pros
  • Very intense internship, where you learn a LOT (in 43 reviews)

  • Good culture good work life balance (in 35 reviews)

Cons
More Pros and Cons

  1. "Not for long term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Streetsboro, OH
    Former Employee - Warehouse Associate in Streetsboro, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at L'Oréal full-time

    Pros

    Cafeteria , lunch, and a few microwaves but not much else

    Cons

    Very low pay, bad working hours, very hot warehouse, miles and miles of walking

    Advice to Management

    Pay more and treat people better


  2. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at L'Oréal as an intern

    Pros

    There are really interesting new products in the works and it was interesting to see the process of how they were created.

    Cons

    The culture is extremely negative compared to a variety of companies I have worked with previously. Every day at lunch, all the discussions were about other people and managers would talk negatively about team members constantly. Everyone was stressed all the time and departments quit/got fired during my brief experience there. People would get promoted based on who quit above them and their processes were very unorganized. My coworkers constantly had trouble managing their work life balance or claimed that it doesn't exist within the company.

    L'Oréal Response

    Mar 20, 2017 – Employer Brand Specialist

    Thank you for sharing your thoughts! We are glad to hear you had an enriching internship with us, and that it sets you off well for a great career within Operations! We are sorry to hear you ... More


  3. Helpful (5)

    "National Account Manager (MCB Division)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Berkeley Heights, NJ
    Current Employee - National Account Manager in Berkeley Heights, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time (More than a year)

    Pros

    1. Nothing positive about being a National Account Manager in the MCB division

    Cons

    1. VP's have no long term strategy
    2. Goal is to move orders from the next month up, and stuff the backdoors of customers.
    3. Long trail of emails where NAM's are spoken to in a very disrespectful manner.
    4. VP'S ask for a volume update every 2 hours, and they overcommit numbers to management to make themselves look good.
    5. Unreasonable goals that are not based on the customer.
    6. VP's scared to explain true conditions of market to SVP's.

    Advice to Management

    I would advise that you let employee's have a ride along day before joining the very unorganized MCB division of Loreal. This will allow them to fully evaluate the role before joining. I would not recommend anyone to leave a good established company to join this place. In 2015/2016 I did this and it the biggest regret that I have in life.

    With declining brands the company needs to set a strategy before the year starts. We are planning for 2017 in February of 2017. At my previous company we planned for the next year 9 to 11 months out. Strategy is top down in any organization, and right now I am very disappointed that L'Oréal is allowing a division to operate like this.

    L'Oréal Response

    Mar 9, 2017 – Employer Brand Specialist

    We’re very sorry to hear that your experience within your division hasn’t been a positive one but we want to thank you for sharing your feedback with us, it helps us reflect on the efforts we can ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Emotional Trip"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great health care plan and other little perks

    Cons

    Work is terrible. Culture is terrible.


  6. Helpful (2)

    "Stay away from the 12 month internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at L'Oréal as an intern (Less than a year)

    Pros

    Cool brands. Company store. That's about it.

    Cons

    Very sorority feeling. Gotta be 'one of them' to be given a chance. They pretty much replaced all entry level jobs w/ 12-month interns to cut cost since interns don't get ANY benefit, and most interns are let go after a year b/c there are no headcounts in the first place. They are also dishonest about NOT providing sponsorship to international students, NO is NO, just tell the truth in the beginning! Bad business practice. Reconsider if you're thinking about the 12 month program. (Fact: It's not really a 'program' where you get training or be put in a special track that aims to help you advance within the company, it's more of a 'short term employment with no healthcare' kinda deal. Sad but truth.


  7. Helpful (1)

    "Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse in Monmouth Junction, NJ
    Former Employee - Warehouse in Monmouth Junction, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at L'Oréal full-time

    Pros

    There are no pros working in the warehouse at l'oreal in Monmouth NJ!

    Cons

    They lie about hours and overtime until you sign on and quit your other job! President lied right to my face at THAT SPECIFIC QUESTION! When I started 1 week later everyone on the warehouse floor said "OH NO, THERE IS Manditory OVERTIME "EVERYDAY "!.
    I FOUGHT THEM BY BRINGING THE TEAMSTERS AT THEIR GATES!

    Advice to Management

    Wake up, you're not that powerful!


  8. "hairdresser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Dresser in Overland Park, KS
    Former Employee - Hair Dresser in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i love using the product

    Cons

    Can not go wrong with L'Oréal

    Advice to Management

    YOU HAVE THE BEST PRODUCTS


  9. Helpful (4)

    "Purchasing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Manager in Clark, NJ
    Former Employee - Purchasing Manager in Clark, NJ
    Doesn't Recommend
    No opinion of CEO

    I worked at L'Oréal (More than a year)

    Pros

    You get free goods and have a decent level of autonomy. If you have a good manager, which is hard to come by, you can do great things and are protected from the negative attitudes of never being good enough. But that just means your manager is most likely taking the hit instead of you. The divisions are better to work for out of the corp. supply chain office.

    Cons

    It's too French. You only get promoted if you're in the "club" and have networked perfectly if you're American. Leadership is non-existent. Nothing is good enough, and expectations set are unrealistic. You are treated as a commodity if your title is below Director.

    Advice to Management

    Stop treating your people like they are expendable. Remove the terrible French management and run the Purchasing Department with real leadership. Promote those who deserve it, not just the French employees, and remember it's L'OREAL USA, not Paris.

    L'Oréal Response

    Aug 12, 2016 – Digital Marketing Manager

    We appreciate your feedback very much. Thank you for taking your time to share with us. Giving freedom to our people - encouraging them to pursue new ideas and giving the chance to quickly prove ... More


  10. "Assistant Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great benefits for employees and family

    Cons

    pay and management treats employees unfairly and disrespectfully


  11. Helpful (2)

    "If you have a family don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walton, KY
    Current Employee - Anonymous Employee in Walton, KY
    Doesn't Recommend
    Neutral Outlook

    I have been working at L'Oréal full-time

    Pros

    The pay isn't too bad. You always get overtime. Perfect for some that doesn't want a life outside of work.

    Cons

    Upper management only cares about making themselves look good no matter the price. You will work 14 days straight (it would be more but they have to give you a day off after working 14). This year 2016 we have to work holidays. No one cares about the "little" people that make the product and ship the product. It's a typical large company, All about the money.

    Advice to Management

    Allow your people to have a life outside of work. Most have families that they never see because they are always working. Why not let them work 5 days a week? I'm sure all upper corporate employees get days off.

    L'Oréal Response

    Jun 17, 2016 – Digital Marketing Manager

    We so appreciate your feedback. Thank you for taking your time to write this review. We are very sorry to hear that your experience at L’Oréal did not match our intention of being a great place to ... More



Showing 159 of 2,067 reviews
Reset Filters