L'Oréal Reviews | Glassdoor

L'Oréal Reviews

Updated April 28, 2017
1,760 reviews

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Full-time Part-time

3.6
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L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
566 Ratings

1,760 Employee Reviews

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Pros
  • You learn a lot ; lots of trainings (in 48 reviews)

  • Good culture good work life balance (in 36 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great Opportunities + Great Learning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Montreal, QC (Canada)
    Current Employee - Product Manager in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I have been working at L'Oréal (More than 3 years)

    Pros

    L`Oreal is a place where you can learn a tremendous amount
    You eat what you cook = you work hard, you will get rewarded
    The people are incredible, kind and intelligent and make coming into work a pleasure
    The diversity of backgrounds create a inclusive atmosphere
    The professional division is a great place to learn, strive and cooperate (my favorite division)

    Cons

    Improvement in integration in role
    Credit should be given where credit is due ;)

    Advice to Management

    Reward the managers who develop their teams and develop individuals (yes its about the numbers but its about people too)

    L'Oréal Response

    Mar 14, 2017 – HR Digital

    First of all, thank you for giving us your insights! You’ve been part of the team for over 3 years and that speaks volumes. I love that you mentioned our diversity. It’s true we have a wide variety ... More


  2. Helpful (5)

    "You will never be allowed to make any decisions"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    #1 beauty company in the world, great resume builder, great location, diverse workforce, fashionable people, high energy, free products

    Cons

    bad managers who do not care about your career development, poor leadership, very poor work/life balance, high drama (devil wears prada attitudes), crazy personalities, poor marketing training, sink or swim mentality, does not coach/mentor people, lack of respect toward personal life, high burn out rates

    Advice to Management

    You must learn to retain talent - by coaching ans developing people's careers, by getting rid of bad managers who do not respect their teams, by showing that you care about the people, by letting people make decisions and be the true brand champions - or else you will continue to bleed talents like you are now


  3. Helpful (5)

    "Awful Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Money is higher than other CPG companies at this level hallf day Fridays are a plus. Health benefits are best in class coverage.

    Cons

    Management wants a devil wears prada mentality. Performance reviews are subjective at best. It is required that you put in long hours for remedial tasks

    Advice to Management

    Your HR is completely incompetent. No empowerment. Absolutely foolish to have executives micromanaging the business and print buys down to the value ads.


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  5. Helpful (3)

    "Challenging but to a fault"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    As others have noted, it's pretty good on the resume, particularly if you are very into the beauty industry. It will make you tougher. Advancement is indeed possible.

    Cons

    Senior management tends to be demotivating. In addition, it's hard to get projects approved since there seem to be an inordinate number of people involved in each decision. As others have noted, work-life balance essentially does not exist here, unfortunately.

    People at all levels are encouraged to be headstrong and at times belligerent, which is surprisingly often considered to be a strength. The most unfortunate thing actually is that a substantial portion of the workplace feels this way and puts up with it to be within the beauty industry.

    Advice to Management

    Try to look at best practices from well-run organizations. Accept the fact that the company is doing many things poorly that should be significantly retooled rather than just swept under the rug.


  6. Helpful (2)

    "not so good.... unless you like to be micromanaged and have political meeting every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Manager in Clark, NJ
    Current Employee - Operation Manager in Clark, NJ
    No opinion of CEO

    Pros

    Ability for movement in organization but not necessary upward. Good to gain experiences

    Cons

    Poor communication, Political and it all where you are French or French Canadian, No leader ship, Everyone is scare of getting fried at all level of management other then the French connected people. New leadership training does not work and people are afraid to make a decisions in fear of getting fried...All decisions are make made by many meetings and political. It is like living in Communism...

    Advice to Management

    Upper management should be fired and management should trust people to do their jobs.


  7. Helpful (2)

    "don't expect to be trained"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    great product- who doesn't love make-up
    great discount at company stores & outlets
    fun co-workers when on the right team

    Cons

    very little work/life balance
    if you are not a favorite- don't bother showing up for work!
    very little middle management- so company is run by entry level and senior management- don't expect anyone to help you make decisions.
    very competitive

    Advice to Management

    take the MAP/TAP process seriously
    listen to employees and customers
    provide targeted on the job training
    know target operating model (TOM) and communicate it to the staff - so everyone is on the same page
    invest in better technology - to streamline processes and keep up with the competition


  8. Helpful (2)

    "Worst place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clark, NJ
    Former Employee - Anonymous Employee in Clark, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Product discount
    Majority of people working are good.

    Cons

    No carrier development
    No training
    Unless you’re French you go nowhere.
    Promotions giving to the ones that K.Ass
    Very incompetent upper managers

    Advice to Management

    Stop treating employees like slaves.


  9. Helpful (3)

    "A great place to learn and develop at the price of happiness"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Marketing Manager in New York, NY
    Current Employee - Assistant Marketing Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, mobility to move into other brands and divisions, accessibility to L'Oreal portfolio of brands

    Cons

    Lack of originality and inspiration, poor management

    Advice to Management

    Learn to treat your employees as people, have conviction in your vision


  10. Helpful (12)

    ""L'Oreal - Because It's Not Worth It""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company store
    Convenient location
    Nice Security staff
    Decent cafeteria
    Somewhat diverse work force across the board, though still severely lacking company wide.

    Cons

    Massive turnover - denoting poor management, for those who can connect the dots
    You will be taken advantage of - how much depends on you.
    No appreciation for competence.
    No policy or procedures on paper for anyone within IT. They exist in the heads of management and are used as weapons against ignorant and unsuspecting violators.
    No "Best Practices" recommendations by IT Management.
    No team/unity encouragement.
    No IT meetings (on the clock) to discuss and share information, planning, or what project is coming down the pipe.
    No testing/piloting of software - "just push it out!"
    Management mentality so old school and self-preserving, it's depressing to work under.
    No training, just hit the ground running - sink or swim mentality.
    Not enough staff to effectively spread work evenly - you will be overworked daily.
    IT staff morale consistently low with no acknowledgment from management that an IT morale even exists.
    L'Oreal is not a company with a high level of intelligence in management, but lots of attitudes and nasty comments.
    Extremely ineffective/incompetent and non-friendly Human Resources, which actually defies the very definition of HR.
    Rewards for poor/bad behavior/incompetence.
    Culture based on instillation of fear and humiliation.
    The more you give, the more L'Oreal expects and takes.
    French slavery of Americans - L'Oreal is a legitimated modern day "sweat shop"
    No chance of advancement - the job you do today is the job you will still perform in 5 years, unless of course you are a superior Frenchman.
    Salary NOT commensurate with the access people have to you, energy and knowledge you will dispense daily.
    Huge population of consultants/contract workers. In IT, L'Oreal will not hire staff and there is that distinction in the way you are treated.
    Management = Hands off approach to sudden micromanagement.
    Lack of knowledge: from new hires to management and everyone in between.
    Self-serving and un-knowledgeable management in place for too long, hence the dysfunctional and decrepit IT culture.

    Advice to Management

    Advice to Management:
    Either learn the basic fundamentals of managing people or step down. You are a hindrance to the company's progress both technologically and the IT Team (using the term "team" very loosely).
    Involve and engage yourself and the people you attempt to manage
    Keep your employees happy. Unhappy people keeps production down. Advocacy? Ever heard of it L'Oreal management? You might want to learn its definition.
    Throwing people under the bus is not the way to solidify a team or run a department that is the underdog of the company to begin with.
    If you are going to manage a platform or multi-platforms - engage! The turning a blind-eye to the platform you are not familiar with does not mean it will run itself or just go away. If you can't be bothered to understand and be in the know, then hire someone to manage it. But you can't have it both ways.
    Treat people with respect. If you want to get any for yourself, put it out there yourself. Advocate for your right to be heard and the people you manage without fear of losing your job. This does require however, that you understand what is right. Know the definition of what it means to be IT and the services/understanding IT is supposed to provide... by definition.
    Do the company and the people working at L'Oreal a favor and resign. YOU are the reason dysfunction is the L'Oreal contagion.
    Stop being cheap... get involved, find out the amount of work your department must process. If it is too much for the already understaffed - HIRE MORE PEOPLE!


  11. Helpful (3)

    "People here are good management needs to learn respect for us."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in Franklin, NJ
    Current Employee - Technical in Franklin, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Company store excellent coworkers Heath benifits

    Cons

    Management is too young turnover of management is a real problem

    Advice to Management

    Promote from the ranks experiance is what counts


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