L'Oréal Reviews | Glassdoor

L'Oréal Reviews

Updated June 24, 2017
1,847 reviews

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1,847 Employee Reviews

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Pros
  • You learn a lot ; lots of trainings (in 53 reviews)

  • Good culture good work life balance (in 41 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Potential for greatness but you'll only be a number"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at L'Oréal full-time (Less than a year)

    Pros

    Beautiful office, some nice co workers, perks. Good insurance all around. Good induction but poor execution after. Good pay. Higher than norm.

    Cons

    No communication from higher management. Says you have earned days off but gets in trouble for using them. Can be let go from your position with no warning and escorted out as if you're a criminal.

    Advice to Management

    When someone asks for feedback on their performance - give it. Don't fake nice and then fire them.


  2. "Hard to reach full time status"

    Star Star Star Star Star
    Former Employee - Systems Administrator in Clark, NJ
    Former Employee - Systems Administrator in Clark, NJ

    I worked at L'Oréal full-time (More than a year)

    Pros

    They have a company store which is 50 percent off

    Cons

    They will do everything in their power not to hire people as L'oreal employees

    Advice to Management

    You suck.

  3. Helpful (2)

    "Senior Scientist Testing and Evaluation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Scientist in Clark, NJ
    Former Employee - Senior Scientist in Clark, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at L'Oréal full-time (Less than a year)

    Pros

    Good benefits. Good job security.

    Cons

    Marketing has too much influence in the scientific testing process which affects the quality of testing results. So many meetings that it can be hard to get work done. Not much room for growth as an objective scientist. Measuring parameters that are almost completely subjective, like 'beauty', 'radiance' etc is an impossible task, which leaves no way to objectively determine how good the product is. Plenty of brown nosing.

    Advice to Management

    Reduce the amount of meetings you hold with your core group.


  4. Helpful (3)

    "Retention policy severely lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chemist in Clark, NJ
    Former Employee - Chemist in Clark, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at L'Oréal (More than 5 years)

    Pros

    Good benefits package overall upfront

    Cons

    Severely lacking retention policy. The benefits package is good upfront, but the raises and salary adjustments are far from competitive compared to other companies in the industry. Most chemists used their position at L'Oreal as a slot on their resume, and after 1 or 2 years would leave for something significantly higher in pay. Additionally, while there is some mobility where you can change roles or departments, it's a double edged sword in many cases. A manager can change from one technical department to an entirely different one, without any background knowledge or expertise in that area. As a result, the people under the manager greatly suffer from a technical development standpoint. Additionally, with the research area at the mercy of marketing, many projects are cancelled or funneled into continuously recirculated products from different brands that only have small changes made that have no real effect on perceived performance. Unless you're on one of the transient groups that are in the front of the line in terms of company visibility (in today's case, the global technology incubator group), you're either stuck in complacency at your current position and barely moving, or you're swimming on the wrong side of a work life balance... just to get a skin lotion or shampoo out onto the market that's hardly innovative (even though the company loves using the word innovation to describe adding things like adding protein or honey at tiny percentages of less than 1% to already existing frame formulas and calling it new, or deconstructing competitor formulas and trying to replicate it for their own).

    Advice to Management

    Address the cons above, and actually try to do something about employee dissatisfaction instead of just doing a bunch of surveys and having kumbaya meetings where people just vent their problems without any solutions being proposed or implemented.


  5. "Good work"

    Star Star Star Star Star
    Former Employee - Co-Op in Clark, NJ
    Former Employee - Co-Op in Clark, NJ

    I worked at L'Oréal (Less than a year)

    Pros

    You learn a lot and are never bored

    Cons

    Always working. Overwhelming at some times


  6. "Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Germany, GA
    Current Employee - Management Trainee in Germany, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at L'Oréal full-time (Less than a year)

    Pros

    Everyone is friendly and welcoming. Decent salary

    Cons

    Sometimes long working hours. Can be stressful if you are not on top of your game

    Advice to Management

    Great management tbh. Some are a little too serious, but most managers are cool

    L'Oréal Response

    Apr 14, 2017 – Employer Brand Specialist

    Dear trainee, thank you for sharing your thoughts with us! We're very pleased to hear you're enjoying your experience with us, we hope you're learning lots and feel prepared to kickstart your career ... More


  7. "freelancer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at L'Oréal part-time (More than a year)

    Pros

    great products, support was very positive

    Cons

    hard to speak to management

    Advice to Management

    more communication

    L'Oréal Response

    Apr 14, 2017 – Employer Brand Specialist

    Dear former colleague. thank you for taking the time to write about your experience at L'Oréal! We like to think we're a supportive bunch at L'Oréal and we're glad you felt this. Indeed, we're pretty ... More

  8. Helpful (2)

    "Rewarding but Draining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Manager in Clark, NJ
    Former Employee - Purchasing Manager in Clark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at L'Oréal full-time (More than a year)

    Pros

    Innovative company, motivated coworkers, great benefits

    Cons

    Burnout is real, turnover is high, work-life balance is poor to non-existent

    Advice to Management

    Don't focus on recruiting new employees; focus on keeping the ones you already have

    L'Oréal Response

    Apr 8, 2017 – Employer Brand Specialist

    Thank you for your feedback, we agree we have some of the best benefits and most motivated employees around! A work/life balance is extremely important to us and will continue to be a major priority ... More


  9. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at L'Oréal full-time (More than 3 years)

    Pros

    Good benefits, growth opportunities, diverse

    Cons

    Not a creative environment, takes forever to make a decision, everything is done for the CEO

    Advice to Management

    Stress less so your team isn't influenced negatively

    L'Oréal Response

    May 19, 2017 – Employer Brand Specialist

    Thank you for your 3+ years at L'Oréal and for your honest feedback! We are implementing big changes to make our environment more creative and collaborative, including our recent move to our new ... More


  10. "Sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Iowa City, IA
    Current Employee - Sales Representative in Iowa City, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time (More than 5 years)

    Pros

    Flexible schedule
    Awesome coworkers
    Fun industry

    Cons

    Micromanaged
    Little care about employees
    Heavy from top down
    Leaders don't understand market


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