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LA Fitness Reviews

Updated February 22, 2018
1,764 reviews

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2.6
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Louis Welch
529 Ratings

1,764 Employee Reviews

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Pros
  • Free gym membership, employers are considerate of their employees, most of the members are nice to you if you do a good job (in 545 reviews)

  • Free gym membership that allowed me to drop into any of there lovely facilities (in 286 reviews)

Cons
  • high turnover rate due to reasons above (in 63 reviews)

  • It's more than minimum wage but could be better (in 116 reviews)

More Pros and Cons

  1. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops Manager
    Former Employee - Ops Manager

    I worked at LA Fitness full-time

    Pros

    Easy work good upper management

    Cons

    Dont pay enough for the load of work that is required based alot off commission

    Advice to Management

    Get more hours to clubs that are busy


  2. "Front desk associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness part-time

    Pros

    commission for renewed memberships and free membership

    Cons

    minimum wage and you also act as the janitor.

  3. "Sales Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at LA Fitness full-time (More than a year)

    Pros

    Good commission/ sale
    Rewards hard work and strong, honest salesmanship
    Free gym membership

    Cons

    Corporate management tends to be more debilitating than encouraging
    Long hours-- you'll almost always be working when your friends and family are going out
    You'll basically be harassing people on the street for "marketing"

    Advice to Management

    Corporate VP's-- try to build up your sales people and lead through encouragement rather than beating people over the head with their quota numbers. That style always had the best performance outcome when used on me.


  4. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at LA Fitness part-time

    Pros

    This is a great place to work if you like to interact with customers.

    Cons

    Operations manager was rarely there and there was often confusion about shifts. Unfortunately, there is high turnover within this company and this can be difficult to create a coherent team. If you don't like doing calls this is probably not the job for you.

    Advice to Management

    Organization and scheduling needs to be improved


  5. "Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Lake Elsinore, CA
    Former Employee - Front Desk Agent in Lake Elsinore, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness part-time (More than a year)

    Pros

    Flexible hours, I had a great manager who worked with all staff very well and was super understanding of everything. She was probably my favorite thing about working there.

    Cons

    Sales staff sucks and gets front desk associates in trouble. They’re selfish and don’t care about anything but making profit from sales.

    Advice to Management

    Stop letting sales staff get away with ripping people and staff off.


  6. "LA Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LA Fitness full-time

    Pros

    Good staff to work with

    Cons

    No work/life balance at all


  7. "Janitor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Janitor in Tampa, FL
    Current Employee - Janitor in Tampa, FL
    Doesn't Recommend

    I have been working at LA Fitness part-time

    Pros

    Decent pay for workload (9.50/hr), relaxed management.

    Cons

    Short shifts, most non-janitorial coworkers and members are lacking in respect for you as a person and for cleanliness (seen a lot of incredibly unnecessary and gross mess.) The inclusion of commission-based salesmen for memberships also causes members to overpay for their memberships because of tricky business practices.

    Advice to Management

    I think LA Fitness, as a company, makes enough money to not need to try and up-sell every person who walks in looking for a membership. Sure, there isn't a lot of room in business these days for ethics, but full disclosure and flat rates for amenities would show some respect for members.

  8. "Decent Job but not meant for someone with a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Sales Counselor in McKinney, TX
    Current Employee - Membership Sales Counselor in McKinney, TX
    Doesn't Recommend

    I have been working at LA Fitness full-time (Less than a year)

    Pros

    You can make good money, have access to the gym, good people and it is fun

    Cons

    Your commission would have to be more than your hourly for you to receive it. If you make more money on your hourly you can goodbye to your commission. Your hourly is 7.25. Plus here they want you working 6 days a week 48 hour a week and over time is ok but you will never have time for your family.

    Advice to Management

    There needs to be better sales training. They need to come up with a better way for employees to get paid. They constantly want you to upsell and fib to people to get them to buy.


  9. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Apple Valley, MN
    Former Employee - Front Desk Agent in Apple Valley, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness part-time (Less than a year)

    Pros

    The coworkers are great and the atmosphere of the gym is that of a smaller one. Systems are easy to work with and managers are understanding about struggles or questions.

    Cons

    I found that growth isn't really a large factor in this company. The process to handle customer complaints and issues is largely difficult due to everything having to go through the corporate customer service. Minimum wage is expected due to easy work. I didn't enjoy having to choose between either an extremely early shift or closing shift.

    Advice to Management

    Work in a 3rd day shift for front desk employees, these hours are difficult for a student to accommodate sometimes.


  10. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LA Fitness part-time

    Pros

    Job includes free membership and many different hours of the day are available to work.

    Cons

    Management feels they have great power over employees but do not put much work in

    Advice to Management

    Interview employees more before agreeing to hire them


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