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LA Fitness

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LA Fitness Reviews

3.1

42% would recommend to a friend

(4977 total reviews)

Louis Welch

44% approve of CEO

Ratings by category

3.6

Diversity & Inclusion

2.9

Career Opportunities

2.8

Culture & Values

2.8

Work/Life Balance

2.8

Senior Management

2.5

Compensation and Benefits

Ratings distribution

5 stars

12%

4 stars

18%

3 stars

29%

2 stars

20%

1 star

21%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Free membership & people are great not the company(in 183 reviews)
  • "The coworkers are great and the atmosphere of the gym is that of a smaller one.(in 104 reviews)
  • "Fun work environment and coworkers(in 82 reviews)
  • "had a flexible schedule and most of my co workers were fun to be around.(in 79 reviews)
  • "Staff itself can be friendly and fun to work with(in 78 reviews)
Cons
  • "Low pay even if you have a good amount of experience and they are not willing to give promotions to group ex(in 565 reviews)
  • "poor management can cause the environment to be better or worse(in 302 reviews)
  • "Long hours are expected but they do make sure u get paid for every second you are there!(in 216 reviews)
  • "workers (mostly the trainers) were mad creepy and tried to get me to pay for personal training.(in 132 reviews)
  • "The managers have no management training.(in 124 reviews)

Ratings by Demographics

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Found 4,977 of over 5K reviews

Updated Nov 29, 2023

    1. 5.0
      Nov 20, 2023
      Front-Desk Receptionist
      Former Employee
      Naperville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free membership, pay is okay

      Cons

      Management could be better but everything else is fine

      1. 1.0
        Nov 28, 2023
        General Manager
        Former Employee, more than 1 year
        Huntingdon Valley, PA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I worked here for 2 years. From day one, they will tell you HOW you can get paid instead of WHAT you actually get paid. Expect to work 6 days a week too with no work life balance... horrible 10 hour days for slave wages.... even if your club is doing well in sales the VPs will still belittle you and tell you that you can do better. I was GM making 40k salary running memberships and personal training sales. I'm a single guy with no kids and still lived paycheck to paycheck with this horrible company. They lie and manipulate you on a daily basis. Micromanage you to get 100 phone cold calls out of you in 2023 thinking that still works.. The computers and systems they use are from the early 2000s, (still using Microsoft Windows computers from the 1990s) and Skype with phones that don't even have buttons on them. They are too cheap to even get newer decent technology in their gyms to help their employees out. They would rather defend predators who still work in management over people like me who made some more less mistakes and constantly hit the numbers they asked of me (bonusing etc,) .... you are better off working at McDonald's then dealing with the headaches of this corrupt cheap company!

        Cons

        6 day work weeks with 1 day off a week if you're lucky. Not including you don't get paid time and a half for holidays etc.

      2. Join the LA Fitness team
        See Our Latest Jobs
        1. 4.0
          Nov 29, 2023
          Sales Counselor
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          You can learn a lot about sales from this job. A lot of downtime so it is not a straining job.

          Cons

          Management was all over the place. Lots of drama. I went through 3 different bosses/teams within 9 months of working there.

          1. 3.0
            Nov 27, 2023
            Master Trainer
            Former Employee
            Tigard, OR
            Recommend
            CEO Approval
            Business Outlook

            Pros

            No sales pressure, just train clients.

            Cons

            You got to work hard if you want to make money, but if you're good at training the general population and all levels of fitness you'll do well.

            1. 3.0
              Nov 27, 2023
              Operations Manager
              Former Employee, more than 1 year
              Miami, FL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The members are nice and you can make friends.

              Cons

              You are responsible for everything, but sales. But most of the time, you are responsible for salespeople too, and the issues they constantly cause.

              1. 3.0
                Nov 26, 2023
                Personal Trainer
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                You get to set your own schedule

                Cons

                The pay is very low for personal trainers. If you have one session for the day, that is only half an hour of pay

                1. 2.0
                  Nov 28, 2023
                  Customer Service Representative
                  Former Employee, more than 1 year
                  Temecula, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Decent environment, free membership, nice regulars.

                  Cons

                  Minimum wage pay, annoying regulars, lack of organization.

                  1. 2.0
                    Nov 27, 2023
                    Certified Personal Trainer
                    Former Employee, less than 1 year
                    San Diego, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Free gym membership, friendly atmosphere.

                    Cons

                    Low pay, lots of no shows, unable to choose clients, long in between hrs with nothing to do.

                    1. 4.0
                      Nov 25, 2023
                      Operations Manager
                      Former Employee, less than 1 year
                      Tucson, AZ
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Chilled, good community of customers

                      Cons

                      Little challenge, little pay and not for analytical folks or overachievers academically

                      1. 4.0
                        Nov 23, 2023
                        Front Desk Receptionist
                        Former Employee, more than 1 year
                        Leesburg, VA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        easy work and free membership

                        Cons

                        You are basically part of sales, you main job when not checking in customers is calling those that have not paid membership

                      Viewing 1 - 10 of 4,977 Reviews
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                      LA Fitness Reviews FAQs

                      LA Fitness has an overall rating of 3.1 out of 5, based on over 5,095 reviews left anonymously by employees. 42% of employees would recommend working at LA Fitness to a friend and 34% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, LA Fitness employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at LA Fitness. This rating has been stable over the past 12 months.

                      42% of LA Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LA Fitness 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at LA Fitness to be management, career development, coworkers and the cons to be benefits .

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Product Design Engineer

                      Any genuinely good way to answer the "biggest weakness" question without sounding like a cliche. Anyone have any good examples?

                      3
                      3 Comments

                      Travel Specialist

                      I interview with this place about a week and a half ago. I think it went well and in the interview she said the next step would be a writing example, so I did that. Sent it to them the day it was due and haven't heard back since. She did say any next steps would be after thanksgiving since everyone was busy and their calendars full last week. I followed up on Monday with an email, but haven't heard back. Maybe it's taking awhile or should I try again end of week? I would at least like feedback.

                      1
                      2 Comments

                      Joneson Gao

                      I was promised a decision made by mid last week. I followed up on Thursday last week and got a response the update is now followed up with the hiring manager and their director and expect hear back by middle of next week. What should I be expecting if it’s delayed on promised update timeline from the hiring manager interview?

                      5
                      1 Comment

                      Glassdoor has 5,095 LA Fitness reviews submitted anonymously by LA Fitness employees. Read employee reviews and ratings on Glassdoor to decide if LA Fitness is right for you.