LA Fitness Reviews | Glassdoor

LA Fitness Reviews

Updated December 9, 2018
2,028 reviews

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2.6
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Recommend to a friend
Approve of CEO
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Louis Welch
622 Ratings

Employee Reviews

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Pros
  • "Free gym membership while you are employed" (in 328 reviews)

  • "Free membership and great atmosphere" (in 325 reviews)

Cons
  • "High turnover rate makes it hard to get used to the staff" (in 72 reviews)

  • "Have to make at least 3 sales every 2 weeks to make minimum wage" (in 129 reviews)

More Pros and Cons

  1. "general manager for 6 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Boston, TN
    Current Employee - General Manager in Boston, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LA Fitness full-time (More than 5 years)

    Pros

    Amazing place to work , can make alot of money in a fun laid back job .

    Cons

    Alot of hours and always 6 days a week. But well worth it for our compensation.

    Advice to Management

    Some random days off here and there to recharge your batteries .


  2. "Great so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free membership, just started seems great so far.

    Cons

    Only thing I notice is accountability.

    Advice to Management

    Nothing so far keep going.

  3. "Personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LA Fitness full-time

    Pros

    Members are phenomenal. You can create great relationships

    Cons

    Work life balance is not their priority


  4. "Can be a good job depending on your support team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Phoenix, AZ
    Current Employee - Operations Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LA Fitness full-time (More than a year)

    Pros

    Competitive pay and benefits once you get the hang of things. Largely commission based but able to average a decent hourly as long as you put in effort. Good work life balance and relatively easy duties.

    Cons

    Lack of support from upper management. Track record of promoting dishonest and unethical people and firing the good ones. I’ve seen it happen countless times. Company does not care about members or employees unless it somehow equals $$$. Many people who work here are in fear of losing their jobs due to political hierarchy and lack of trust. Lack of advancement opportunities. Depends heavily on who your boss is if you’re lucky enough to get a good honest one your job may be ok but if not you must always be watching your back.

    Advice to Management

    Don’t treat your staff like they are beneath you. Treat them as your equals as they are the ones who are loyal and making the company look good. Take responsibility and stand up for them if they are honest and trying to do the right thing.


  5. "Glorified telemarketing"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Desk Receptionist
    Former Employee - Front Desk Receptionist
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at LA Fitness part-time (Less than a year)

    Pros

    Free gym membership and very flexible

    Cons

    Minimum wage, constantly calling and harassing members to pay their missed monthly due to gain a commission, commission is then taken back if the member misses the following months payment.


  6. "Yoga Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at LA Fitness part-time

    Pros

    Free membership for yourself and always granted two guests. Signature clubs have great amenities.

    Cons

    No opportunity for growth, felt very distant from managers.


  7. "Front desk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness part-time

    Pros

    Easy, repetitive, coworkers are usually nice.

    Cons

    Management can be bad at times

  8. "Personal Training Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Training Director in West Covina, CA
    Current Employee - Personal Training Director in West Covina, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at LA Fitness full-time (More than a year)

    Pros

    The compensation plan is definitely the best part.

    Cons

    Working split shift 6 days a week gets old fast.


  9. "Sales and marrketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Santa Clarita, CA
    Former Employee - Sales in Santa Clarita, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness full-time (Less than a year)

    Pros

    They give you a lot of training, competitive, fast paced, team oriented

    Cons

    bonuses are minimal, scheduling, commission threshold is extremely high

    Advice to Management

    lower commission threshold


  10. "Personal Training Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Training Counselor
    Former Employee - Personal Training Counselor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LA Fitness full-time (Less than a year)

    Pros

    Met some great people including both coworkers and potential clients.

    Cons

    It’s been a while since I’ve worked at LA Fitness but I remember that there are so many cons

    Every time I went to work, it felt like I was selling a scam

    Some may like this, I personally don’t. I worked split shifts 9am-1pm then 4pm-8pm.

    The time I was there, I know the ptc’s were being overwhelmed. I’ve heard ptc’s going weeks without days off and not being paid OT. I personally have been called in on my one off day for “meetings”. The other day off I was supposed to have was almost always a half day.

    Advice to Management

    Honestly, if you were to push your salesmen on proactively wanting to support their clients with their health rather than to get the prospect’s signature as soon as possible, there wouldn’t be so many complaints about your pt program. It’s no wonder why your clients are unsubscribing and your pt guys are walking out.