LA Fitness (UK) Reviews | Glassdoor

LA Fitness (UK) Reviews

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74 Employee Reviews

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  1. Helpful (1)

    "I had an OK experience at LA Fitness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness (UK) part-time

    Pros

    It was easy to get a job here.

    Cons

    The pay is terrible. They care more about your advertising more than your actual training skills.


  2. Helpful (2)

    "Terrible work environment with very young inexperienced managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor
    Former Employee - Sales Counselor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LA Fitness (UK) full-time

    Pros

    Decent pay, free gym membership

    Cons

    Not a career. The commission based atmosphere sucks your soul, and forces you to bs a lot.

    Advice to Management

    Improve your management skills


  3. Helpful (1)

    "A great place to start if you are looking into management in the fitness industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Personal Training Director
    Former Employee - Assistant Personal Training Director
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at LA Fitness (UK) full-time (Less than a year)

    Pros

    One on one experience with members looking to accomplish fitness goals. A great place to learn customer service basics.

    Cons

    Long hours, awards based solely on results and not effort, extremely over competitive inner company standards

    Advice to Management

    It is imperative to know that all managers are training similarly and effectively to avoid turnover rates and issuing fault where it is not due.


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  5. Helpful (1)

    "Trash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing good to speak of

    Cons

    Horrible Pay System, Horrible management


  6. Helpful (1)

    "Disappointed in Company's Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at LA Fitness (UK) full-time (Less than a year)

    Pros

    Free Membership and Good work hours

    Cons

    Very unstructured in management which creates a conflict between two teams. One which is charged to uphold integrity and rules while the other encouraged to break them. This creates a hostile work place and unaligned objectives.

    Breakdown of communication in upper management, unclear priorities, and poor training programs for hirin.g and staffing

    Advice to Management

    Align your objectives and build a team rather then dividing your staff into two teams that work against each other. A house divided will not stand.


  7. Helpful (1)

    "ALL ABOUT SALES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LA Fitness (UK) full-time

    Pros

    Workout perks, upward mobility, and decent hours.

    Cons

    lack of customer service programs, sales-centric mission

    Advice to Management

    Focus on the people in your gyms rather than the money in their pockets, and that money will come more freely to you.


  8. Helpful (1)

    "Good Place to hang out at all day....Not a place to make money!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free gym membership, Pretty Ladies, Cool atmosphere

    Cons

    No money to be made! Impossible quota to reach, No benefits, no paid time off, ... This is more of a job for a high school student

    Advice to Management

    Pay more money


  9. Helpful (2)

    "Unethical Treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LA Fitness (UK) (Less than a year)

    Pros

    Experience in sales that allowed me to progress into a better job.

    Cons

    Had I read the reviews (nation-wide) regarding L.A. Fitness' treatment of employees, I would have steered clear. Cold call, door-to-door marketing and sales tactics, chasing people through parking lots to their cars, walking into businesses and trying to secure "x" amount of appointments a day for sales "goals" to be met...was not worth the minimum wage. Being forced to market 2 hours a day, driving your own car around with no reimbursement for mileage or gas to come back empty handed, then to make 100 phone calls to people who complained about being called too many times was such a waste of time.

    I was sexually harassed on a daily basis, and was actually told by management to use that to my advantage to get sales and appointments. When sending out mass texts for "specials" from our own phones to get people to come in, I was getting phone calls and sexual texts from people I had never texted in the first place with my number circulating and being followed and watched...even when I would be out to eat and off the clock. "Oh, you're the sexy girl from L.A. Fitness (mid bite of my meal). I've heard about you." (when I had never met or seen these people in my life)

    They don't use any money to market and promote- they use the sales reps and pay them less than minimum wage after taxes. The gym was overpopulated, which actually caused people to go elsewhere, but L.A. Fitness just wanted more.

    Do yourself a favor, and don't waste your time and energy.

    Advice to Management

    Remember that your foundation is what supports your business...not the belittling and degrading nature of your "guidance."


  10. Helpful (1)

    "Fun and exciting but also very slow at times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Meet plenty of new people

    Cons

    Pay is based on training appointments.


  11. Helpful (1)

    "Great atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Promote healthy lifestyle, positive people, people are determined, and hard workers.

    Cons

    Standing on feet all day, call people nationwide to get personal information over the phone, a lot of hang ups and rude people about past due balances as well as cancelations.

    Advice to Management

    n/a



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