LA Fitness Employee Reviews about "gym membership"

Updated Nov 30, 2021

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Found 511 of over 4,086 reviews

3.1
43%
Recommend to a Friend
48%
Approve of CEO
LA Fitness CEO Louis Welch (no image)
Louis Welch
1,263 Ratings

Top Review Highlights by Sentiment

Pros
  • "Free membership & people are great not the company(in 157 reviews)
  • "The coworkers are great and the atmosphere of the gym is that of a smaller one.(in 84 reviews)
  • "Staff itself can be friendly and fun to work with(in 67 reviews)
  • "had a flexible schedule and most of my co workers were fun to be around.(in 64 reviews)
  • "It was a fun work environment most of the time and I enjoyed most of my coworkers.(in 62 reviews)
Cons
  • "Low pay even if you have a good amount of experience and they are not willing to give promotions to group ex(in 438 reviews)
  • "poor management can cause the environment to be better or worse(in 248 reviews)
  • "Long hours are expected but they do make sure u get paid for every second you are there!(in 182 reviews)
  • "workers (mostly the trainers) were mad creepy and tried to get me to pay for personal training.(in 115 reviews)
  • "Sometimes a manager is bad and even stupid.(in 113 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of LA Fitness and is not affected by filters.

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Reviews about "gym membership"

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  1. 5.0
    Current Employee, less than 1 year

    Great Job

    May 24, 2021 - Operations Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great support staff, free gym membership, weekends off

    Cons

    benefits could be a little better

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  2. 1.0
    Former Employee, more than 3 years

    Manager

    Nov 27, 2021 - General A Za 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free gym membership with one guest

    Cons

    -40 calls, 10 new leads, 4 new appointments everyday -they train you to lie to customers to get the most expensive membership out of them -they spend 0 money on marketing and want you to go outside marketing for 2 hours a day with no direction -very little training -VPs micro manage and create a highschool atmosphere -RVPS are out of touch with reality and what goes on in the club -not a true management position, you have to be front of the line customer service -not enough staffing -13 hour days -they want you at spend your own money on marketing and uniform -too many conference calls which all a wastes of time -company cares zero about you -everytime you request vacation time or off time it is the end of the world -3 department structure is old and outdated -they train to lie to people in the interview and manipulate them “sell the job” to create an unrealistic amount of money you can make -Anyone can go online and fill out a guest pass then we are left telling them guest passes aren’t activated here -company focuses on selling with fear and finesse when they should be focusing on selling with good rapport and honesty

    2 people found this review helpful
  3. 4.0
    Current Employee, more than 1 year

    Great way to make extra cash and have a free gym membership. Napervilel RT 59 location

    Feb 9, 2021 - Cycling Instructor in Naperville, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pros are that if you work in a new signature facility, you get to work out there too whenever you want. You can also bring a guest in at any time. You can structure your classes however you want. They might tell you at the beginning that there's a certain way to do it, but no one checks in on you, and they pretty much just give you an hour to teach how you want to teach. This is a big plus. I taught once a week for months before they moved it two because I just wanted the free gym membership :)

    Cons

    It's a big company and communication is very low. I once didn't even know my boss was fired and had to find out later through a co-worker. Half the time you don't know who you're supposed to be in contact with. If you teach at an old LA fitness, it's not the best facility. I would say this is midtier gym group coaching. As opposed to high tier such as equinox. Overall not a bad experience and a great way to get some extra cash and a free gym membership.

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  4. 4.0
    Current Employee

    Sales driven

    Sep 23, 2021 - Assistant Personal Training Director APTD 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment is for those with a sense of humor, money motivated, fitness enthusiast. gym membership team environment

    Cons

    Long hours...you must love to work or at least not mind being in a gym environment. tough quotas to make bonus you must learn to sell fast or youre not young to make it here

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  5. 3.0
    Former Employee, more than 1 year

    Meh

    Nov 17, 2021 - Sales Director in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free gym membership, that’s about it.

    Cons

    The hours, the commission you make are practically loans that get stripped away from you if you have an individual fall off

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  6. 5.0
    Current Employee

    Good place to work

    Oct 15, 2021 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn communication skills, free gym membership, community building, normal work hours

    Cons

    lower pay, no break room

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  7. 2.0
    Current Employee, more than 8 years

    Great stepping stone job

    Aug 15, 2021 - Operations Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked at this company for a total of 8 years. Started as front desk and was promoted to Operations Manager after graduating college. I enjoyed the customer relations, and helping people. The gym atmosphere is a unique one, always different everyday. Taught me a lot in the 2 years I was managing the facility. As far as benefits go, it comes with a free gym membership and the insurance is pretty good.

    Cons

    They definitely undervalue their employees. By the end of my time there I was doing the work of 3 people and with no recognition or appreciation from the higher management, or pay raise..

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  8. 3.0
    Former Employee, more than 1 year

    Management Needs Work

    Jul 11, 2021 - Front Desk Receptionist in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Free gym membership to all locations as an employee * Work is relatively easy/simple * Can pick up extra hours easily at your location and/or other nearby locations when extra help is needed

    Cons

    * Management is disorganized and dysfunctional * Place big emphasis on making calls to update CC information for memberships, which can be stressful depending on how your OM decides to delegate it (but can also earn extra money on your paycheck per membership account you update) * Scheduling shifts can conflict with time availability you originally said you could work * Minimum wage pay

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  9. 3.0
    Former Employee, more than 3 years

    Very Corporate

    Nov 27, 2021 - Operations Management in Phila, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free gym membership of course

    Cons

    Very corporate, approval from this person to this person then this person just to get a cold beverage machine for members to stay hydrated since Juicebar wasn’t functional

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  10. 4.0
    Current Employee

    Review Headline

    Oct 15, 2021 - Gym General Manager in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    get a free gym membership

    Cons

    con con con con con

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Viewing 1 - 10 of 511 Reviews

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