LA Quinta Reviews | Glassdoor

LA Quinta Reviews

Updated January 15, 2018
387 reviews

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3.4
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Keith A. Cline
24 Ratings

387 Employee Reviews

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Pros
  • You get a chance to meet a lot of new people from all over the country (in 13 reviews)

  • Great company committed to their employees (in 10 reviews)

Cons
  • As a front desk service representative, you don't have set breaks (in 19 reviews)

  • Hard to move up and low pay to start (in 13 reviews)

More Pros and Cons

  1. "Great place awesome co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LA Quinta full-time

    Pros

    Family oriented flexible hours advancement opportunity

    Cons

    Insurance to high for a family


  2. "Nice Company"

    StarStarStarStarStar
    Current Employee - Front Desk Agent in Glendale, WI
    Current Employee - Front Desk Agent in Glendale, WI

    I have been working at LA Quinta full-time (Less than a year)

    Pros

    Constantly meeting new people
    Really Easy Position
    Offers benefit after probation period
    Overtime available
    Discount on room rates
    Nice atmosphere

    Cons

    Too many inconsistent changes in the schedule without enough advance notice due to other employees beliefs that their personal time off is more important than the company

    Advice to Management

    Please be sure to treat your employees fairly meaning based off of their actual work ethic and just not seniority

  3. "Front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fort Myers, FL
    Current Employee - Front Desk Agent in Fort Myers, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LA Quinta full-time (More than 3 years)

    Pros

    Set hours for work, great benefits, PTO, holiday pay

    Cons

    Only one on duty so can be boring at time

    Advice to Management

    My current manager is awesome and cares for his employees


  4. "You better be part of the cool crowd"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Room for growth. Great guests. Benefits. Vacation time . 401k. Good location. That’s about it. Can’t think of anything else

    Cons

    Petty women. If you aren’t apart of the in-crowd you’re basically ignored. They make it hard when they aren’t kind

    Advice to Management

    Make it more welcoming & a group effort


  5. "Great Employer, Awesome Coworkers/Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Knoxville, TN
    Former Employee - Front Desk Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LA Quinta full-time (More than 3 years)

    Pros

    This job was a family atmosphere and gave me a consistent income for over 2 years! The owner was around all the time, and was super caring and flexible for time off, life changes etc. I definitely recommend working here. Work life was easygoing and professional.

    Cons

    Sometimes it was too easy going in the slow months and there isn’t a lot to do. Bring a laptop or a book and you’ll be good! Also, working by yourself is nice at first, but quite lonely after two years.


  6. "Great atmosphere and friendly management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Representative in Saint George, UT
    Current Employee - Front Desk Representative in Saint George, UT
    Recommends

    I have been working at LA Quinta part-time (More than a year)

    Pros

    They let me work on homework when it's slow. Management is really friendly and helpful. Guests are really nice.

    Cons

    Pay is a little lower than I expected. Sometimes the rules are unclear and inconsistent.


  7. Helpful (1)

    "Great benefits but not a great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Des Moines, IA
    Former Employee - General Manager in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LA Quinta full-time (More than a year)

    Pros

    They offer all the same benefits to all the employees no matter the position.

    Cons

    They have all new upper management but they are not equip with the right knowledge to perform the job.

    Advice to Management

    Learn more than just the bases.

  8. "No job security and mean management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Experience Maker in Denver, CO
    Former Employee - Guest Experience Maker in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LA Quinta full-time (More than a year)

    Pros

    no pros in this job and company

    Cons

    They don’t care about long time employees that stayed with them in despite of change of management several times in a very short period, the place is so deplorable that I coped with anger customer every single day per hour and tolerated very hostile coworkers with tattoos all over their faces and excessive and ugly makeup, all were so rude. Management was way too inflexible about schedule and only gave days off to his favorites, be in the manager’s office bringing gossip all day was a safe way to keep the job. Too many employees abusing smoking breaks and making phones calls all shift long, including managers in a smoking free facility… “riding the clock” while I had to be on my feet 8 hours without breaks for the same wage. I wish I googled this nasty La Quinta at Downtown before working there, all about this place was a red flag: reviews, prices, employee’s appearance, inflexible supervisors, police around, renting to homeless, etc.

    Advice to Management

    Do not blame front line employees of your failure. Care more about work performance and productivity.


  9. "front office / maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at LA Quinta full-time

    Pros

    great people to work with and customers

    Cons

    no discussions about career growth or development. applied with confidence that I could progress in management role. left discouraged.

    Advice to Management

    keep in close touch with employees to gage their satisfaction and how you can engage them with more challenging work and responsibilities = increase salary opportunities.


  10. Helpful (2)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LA Quinta full-time (More than 5 years)

    Pros

    LaQuinta is a company that cares to do the right thing for it's customers, employees and stock holders. They do not only talk about a good work/life balance, they encourage it.

    Cons

    Nothing negative or discouraging here


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