LG Mobile Phones Reviews | Glassdoor

LG Mobile Phones Reviews

Updated November 19, 2017
10 reviews

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LG Mobile Phones President and CEO / Mobile Communications Company Jun-Ho Cho
Jun-Ho Cho
3 Ratings

10 Employee Reviews

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Pros
  • A little competing working chemistry compared to other Korean company especially for Samsung (in 3 reviews)

Cons
  • work life balance is difficulty to reach (in 9 reviews)

  • Company hierarchy is very strict as most upper management are ex-pats from Korea (in 4 reviews)

More Pros and Cons

  1. "LG Mobile"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Marketing Manager in Englewood, NJ
    Former Employee - Marketing Manager in Englewood, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LG Mobile Phones full-time (More than a year)

    Pros

    No positives in working here

    Cons

    Would not recommend anyone work at LG Mobile. Worst place I've ever worked for. Management is abusive and office is old, dirty and unclean.


  2. "a career killer for people who truly want to grow in their careers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LG Mobile Phones full-time

    Pros

    - Decent Benefits
    - Discounted lunch ($3.50 for either Korean food or American food)
    - Lots of time for self-improvement

    Cons

    - Low pay compared to the market average
    - Strictly top down management; your responsibilities might drastically change depending on the top executives' decisions
    - Very limited opportunities; there is no opportunity for you to expand your job scopes.
    - Very unstable; reorganization of the company happens very often, so your team and your career might change very often.
    - Korean-like culture; hiring-managers prefer to hire Korean people because they don't usually want to communicate in English. Therefore, the hiring pool is very small for them, and thus end up only hiring Korean people who should not even qualify for the position.

    Advice to Management

    Top executives and managers really need to show transparency. They need to communicate actively with the employees. This is 2017. Top-down management doesn't work in the fast-paced environment anymore. Listen to the employees and act on it, or at least give employees the reasons why they are wrong.

  3. Helpful (2)

    "Run away!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LG Mobile Phones full-time (More than 3 years)

    Pros

    Nothing I can think of.
    Maybe outsiders think it is a good company cause of well known company.
    That is pretty much it!

    Cons

    Discrimination depends on your title. There is no such thing as good management in this company.
    They only take advantage of real hard working people.
    Never care about their employees. The company thinks every single employee can be disposable.
    THE WORST COMPANY IN THE ENTIRE UNIVERSE!!!!!!!!!!

    Advice to Management

    Respect hard working employees and compensate properly!!!


  4. "Worst company so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Englewood Cliffs, NJ
    Current Employee - Finance Manager in Englewood Cliffs, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LG Mobile Phones full-time (More than 5 years)

    Pros

    You will be treated quite fairly if you are not Korean.

    Cons

    Long work hours → Zero work-life balance.
    Top down management style.
    Korea based company which portrays reverse discrimination towards Koreans.

    Advice to Management

    Please respect your hard working Korean slaves


  5. "Welcome to Pyongyang"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Validation Engineer in San Diego, CA
    Former Contractor - Validation Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LG Mobile Phones as a contractor

    Pros

    Handful of good co workers. Cafeteria food is interesting and actually quite good.

    Cons

    The level of bigotry against American workers is profound. From hateful Indian H1B managers and team leads to Bizarre Korean directors who try to replace skilled talent with Korean kids who can't even turn on a PC, the whole experience is just horrific. Airport style Metal detectors and people doing searches (go there if you don't believe me).

    No perm positions for Americans so no benefits. In fact you can kill yourself going WAY above and beyond, but that will make them hate you that much more. Couple that with the fact that you're working 60+ hours per week (expected) including weekends, with no overtime pay, and that's just the beginning.

    Don't be fooled by any "positive" reviews you read here. I can promise you they were written by Koreans (note the grammar - or lack thereof ) with a high level manager sitting right next to them. Do yourself a favor and stay FAR away from this horror show. It truly is like North Korea.

    Advice to Management

    Stop being prejudiced. Get rid of bigoted Indian Middle management. Stop treating workers like criminals.


  6. Helpful (1)

    "Don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Englewood Cliffs, NJ
    Current Employee - Business Analyst in Englewood Cliffs, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LG Mobile Phones (More than a year)

    Pros

    You get to work a significant amount of overtime and make however many hours you are willing to put in

    Cons

    The company does not care about your personal life. Company constantly asks to stay late hours and weekends, and even holidays at times. Work done at the company is reiterative and very inefficient. Company hierarchy is very strict as most upper management are ex-pats from Korea.
    Career growth is non-existent almost without a significant amount of time before a promotion.


  7. Helpful (2)

    "Product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist
    Former Employee - Product Specialist
    Doesn't Recommend
    Negative Outlook

    I worked at LG Mobile Phones full-time (More than a year)

    Pros

    There was a time when there was freedom to manage your market and balance your quality of life, not so much anymore. The pay to work ratio is disappointing.

    Cons

    Pay for full time work is not enough to live in most major cities. Work is easy but the micro Management is hard to deal with.

    Advice to Management

    Raise the pay for better quality of work. Micromanagement is killing the morale. If you dont trust us to do the job, dont hire the people that you do.

  8. Helpful (4)

    "Such a chaos and lack of professionalism and respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Englewood Cliffs, NJ
    Current Employee - Logistics Specialist in Englewood Cliffs, NJ
    Negative Outlook
    Disapproves of CEO

    I have been working at LG Mobile Phones full-time (Less than a year)

    Pros

    Unfortunately separated from this company before know any Pros.

    Cons

    The multi-national company does global business however they doesn't have appropriate mind and system.

    Work environment ; Lack of respect , better to say insulting each others , full of gossip and mischief, Unfair treatment and evaluation

    Professionalism ; Lack of process and logic,
    Miscommunication and Disconnection between management and staff, subsidiaries and HQ, and Koreans and non-Korean employees

    Management;
    Unbalanced allocation of resource
    No leadership

    I DO agree on the someone else's earlier comment 'wrong people in wrong jobs' at this page

     Their process was such a chaos in my entire experience with this company
    Hopefully would be better in the future.

    Advice to Management

    Do study on your industry and benchmark others . Don't fear new idea , don't get threaten by new system and different perception. Don't compete internally and compete with your real rival out of the same organization.


  9. Helpful (6)

    "Life's NOT good at LG"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you are a full time regular employee the benefits are pretty decent: Health, Dental, Gym, Phone reimbursement. They do provide free breakfast every Friday.

    Cons

    Everyone is overworked and stressed. They do not hire enough people to handle the workload. LG tends to hire temps for about a year at a time and use them until they either quit, or their term is up. This results in employees that don't know what they're doing, and dissatisfied employees at that.

    I work in a department where half the employees are temps, and we know full well we will not be hired on. The workload is huge, exhausting, and management fails miserably at rewarding us for our hard work. Instead, we are micromanaged. My supervisor makes me outline daily what I've done, and how long each task took. Everything we do is logged, to the point that we spend 60% of our time logging what we did instead of actually doing our jobs.

    I used to stay late daily, but stopped because it wasn't worth it. I've had two panic attacks and several migraines since starting at LG, and gained ten pounds from stress eating/drinking. My supervisor has caused me and my coworker both to break down crying in meetings. My coworker has been known to stay til 9pm and work on weekends, and doesn't even always put it on her timecard because management makes her feel guilty for not getting her work done in eight hours. This coworker will also be discarded once her one year term is up.

    Another coworker, also a temp, was invited for an interview to become permanent in the company. HR then called him the day before the interview and cancelled it, saying he was no longer qualified because they decided he needed a degree, which he didn't have, to do the job he was already doing.

    Based on what I've heard around the office, the only people that are happy here are the Koreans, because it is a Korea based company. The rest of us are forced to be excluded from conversations during company meals because they are speaking in Korean, and can't read half the emails sent.

    I also have a supervisor who has repeatedly asked who I am dating the entire six months that I have been with the company. Not quite harassment, but uncomfortable nonetheless.

    Overall, I'm very unhappy at LG and have requested that my temp agency move me... unfortunately by the time I get home after work I'm too exhausted and stressed to even think about trying to find a new job.

    Advice to Management

    Hire more employees and examine your managers--exactly how useful are they?


  10. "Many challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Toronto, ON (Canada)
    Former Employee - Vice President in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at LG Mobile Phones full-time (More than a year)

    Pros

    Build good products, diversified company, brand has potential.

    Cons

    Horrible culture to work in, no trust of local staff and leadership. Process overwhelms any possibilities of creativity.


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